Business relationship managers serve as a direct link between the information technology (IT) and business sectors of a company and are responsible for helping the company (especially larger companies) to better understand customers' needs and developing plans to address them, as well as recognizing potential risks and downfalls associated with these developments. They typically work in an office, but may travel up to fifty percent of the time, so this type of flexibility is necessary for this position.
A bachelor's degree in business or finance, at least five years of experience in IT or business, and state registration are often required for this position, and strong computer skills, portfolio management (including planning and budgeting), multi-tasking skills, and communication skills are also important. They typically work independently, but should also be able to advise and lead teams of employees on occasion, and do not usually interact with clients or customers. Business relationship managers usually work during regular business hours, excluding travel-time.
Business Relationship Manager Tasks
Inform product and engineering teams of the product/service needs and requirements of potential business customers.
Locate business demand and represent the intellectual property of the company to different business units.