Salary by Benefit/Perk for Call Center Analyst Jobs

Updated: 12 Feb 2012

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Job: Call Center Analyst

Salary by Benefit/Perk

Benefit/Perk	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$21K	$42K	$63K
401(k)	$32,558 - $58,900
Paid Holidays / Vacation	$32,085 - $62,000
Paid Sick Leave	$31,411 - $48,430
Life Insurance/Disability	$32,430 - $46,873
Education/Training/Tuition/Certification Reimbursement	$33,841 - $56,000
Stock Purchase Plan	$36,327 - $48,834
Casual Dress/Atmosphere	n/a	Not enough data
Country: United States \| Currency: USD \| Updated: 12 Feb 2012 \| Individuals Reporting: 25

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Job Listings for Call Center Analyst Jobs

Posted	Job Title	Company	Job Location
Jan 24	Analyst II-Help Desk (Software Support / Call Center Environment)	Bank of America	Chandler, Arizona
	5am-9pm; Sat 6am-5pm; Sun 6am-3pm Top 4 Skills : 1) Mortgage background 2) Call center experience 3) Technical proficiency 4) Excellent communication skills Job... Indeed
Dec 25	Senior Business Analyst, Member Services Call Center (Corona, CA)(Job Number: 048662)	Kaiser Permanente	Corona, California
	Business Analyst Corona, CA... Kaiser Permanente is looking for a Senior Business Analyst in Corona... Experience in the Contact Center environment Indeed
Jan 24	Call Center Analyst	ConAgra Foods, Inc.	Omaha, Nebraska
	Job Title: Call Center Analyst Profession: Computer Engineering and Information Technology -> Help Desk As a core team member, provides technical support... Indeed
Jan 18	Sr Technical Analyst - Call Center SME	Keane Inc	Columbia, South Carolina
	Call Center. Call Center will handle requests from the public regarding unemployment claims. Call Center... call center processes5 years with Call Center... Indeed

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Call Center Analyst Job Description

People with the job title Call Center Analyst typically fall into one of the following PayScale standard occupations.

Call Center Analysts

Tracks, analyse call flow, patterns, service levels and abandon rates. Report on findings and recommends solution to management to ensure productivity standards are met.