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Call Center Director Salary

United States » Job » Call Center Director Overview » Call Center Director Salary

Updated: 18 May 2013

Job Satisfaction

Extremely satisfied

Rated 5 out of 5 based on 49 Call Center Director votes.

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Part of:

Center Director Salary, Centre Director Salary

Call Center Director 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$45,265 - $136,115

(Median)

45K

70K

88K

110K

140K

MEDIAN: $87,724

10%

25%

50%

75%

90%

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Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$50K	$100K	$150K
Salary	$47,771 - $118,671
Bonus	$0.00 - $24,874
Profit Sharing	$1,973 - $29,799
Commission	$4,000 - $26,000
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$45,265 - $136,115
Country: United States \| Currency: USD \| Updated: 18 May 2013 \| Individuals Reporting: 235

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Call Center Director Job Listings

Director Practice Management Technical Support Call Center

May 16

Carestream - Atlanta, GA

a technical support call center in Atlanta, Georgia... support call center, Carestream Dental is seeking a leader of the dental practice management call center... - Indeed

Apply For This Job »

Director of Call Center Operations

Apr 24

Contactability.com - Columbus, OH

you. As our Director of Call Center Operations , you... call meetings with staff and team. · Manage and optimize reporting and analytics on all call center KPIs... - Indeed

Apply For This Job »

Director Call Center Operations

May 08

Daon Trusted Identity Services - Washington, VA

DIRECTOR, CALL CENTER OPERATIONS Daon Trusted... for the position of Director, Call Center Operations in its Alexandria, Virginia office. The Director is... - Indeed

Apply For This Job »

View More Listings »

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Call Center Director Tasks

Strategize the planning, developing and directing of the call center operations and customer service programs.
Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.

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Companies and Industries for Call Center Director Salaries

Popular Industries

Salary Range


Health Care	$53,120 - $124,063
Business Process Outsourcing	$52,316 - $118,587
Call Center	$41,609 - $107,040
Financial Services	$53,243 - $122,622
Telecommunications	$56,335 - $124,786

Popular Employers

Salary Range

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Key Statistics for Call Center Director Salaries and Jobs

Gender

	Female 48%			Male 52%
Salary:	$59,322 - $93,226			$69,952 - $100,398

Years of Experience

1-4 years

11%

5-9 years

15%

10-19 years

54%

20 years or more

20%

Top Degrees

Salary Range


Bachelor's Degree	$51,219 - $118,174
Master of Business Administration (MBA)	$44,400 - $144,291
Associate's Degree	$35,283 - $82,960
Bachelor of Business Administration (BBA)	$70,000 - $111,500
Bachelor of Arts (BA), Business Management	$80,000 - $96,184

See more degrees

Most Common Health Benefits

	Medical: 81%		Dental: 76%
	Vision: 67%		None: 17%

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