Experienced Call Center Director Salary

Average Experienced Call Center Directors make around $92K annually. Men make up a slight majority of Experienced Call Center Directors (53 percent) who responded to the survey. Nearly all claim medical and dental insurance and most get vision coverage. Most Experienced Call Center Directors like their work and job satisfaction is high. Participants in PayScale's salary questionnaire provided the particulars of this report.

$65,054 - $124,236
MEDIAN: $92,413

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Salary $65,054 - $124,236
Bonus $2,011 - $24,573
Profit Sharing $4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$68,059 - $141,515
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 191

Find Out Exactly What You Should Be Paid

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Call Center Director Job Listings

Pay Difference by Location

National Average: $99,767

Larger city markers indicate a job is popular in that location.

Experienced Call Center Directors will find that Chicago offers an impressive pay rate, one which exceeds the national average by 12 percent. Experienced Call Center Directors will also find cushy salaries in Atlanta (+12 percent) and Denver (+7 percent). Location is a huge contributor to overall pay, with Experienced Call Center Directors in Indianapolis earning a whopping 25 percent below the national average.

Key Stats for Call Center Director


47 %
53 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.
10-19 years
20 years or more
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Director Salaries

Call center operations

People Management

Budget Management

Operations Management

National Average

Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.


47 %
53 %

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 91%
vision benefits
Vision: 86%
no benefits
None: 5%