Experienced Call Center Director Salary

Experienced Call Center Directors can expect to earn a very generous salary, with average salaries (in the ballpark of $93K) surpassing six figures annually. Overall cash earnings for Experienced Call Center Directors vary widely between $67K and $142K; for a few high rollers, the final number can encompass upwards of $25K each from bonuses and profit sharing proceeds. Male Experienced Call Center Directors are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 55 percent of the field. The majority of workers are highly satisfied with their job. Nearly all receive medical and dental insurance and most get vision plans. The numbers in this rundown were provided by PayScale's salary survey participants.

$65,107 - $125,493
$65K
$93K
$130K
MEDIAN: $93,025
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$65,107 - $125,493  
   
Bonus
$2,003 - $24,821  
Profit Sharing
$0.00 - $24,832  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$67,330 - $142,382  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 195

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Director, Customer Service Job Listings

Search for more jobs:

Pay Difference by Location

National Average: $100,471

Larger city markers indicate a job is popular in that location.

With a pay rate for Experienced Call Center Directors that is 11 percent greater than the national average, Chicago offers a comfortable salary for those in this profession. Experienced Call Center Directors will also find cushy salaries in Atlanta (+11 percent) and Denver (+6 percent). Location is a huge contributor to overall pay, with Experienced Call Center Directors in Indianapolis earning a whopping 25 percent below the national average.

Key Stats for Call Center Director

Gender

Female
45 %
Male
55 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
10-19 years
80%
20 years or more
20%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Director Salaries

Call center operations
▲8%

People Management
▲5%

Budget Management
▲2%

Operations Management
▲1%

National Average
$100,000

Call Center
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
45 %
Male
55 %

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 92%
vision benefits
Vision: 86%
dental benefits
None: 5%
ADVERTISEMENT