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Call Center Manager
Job Description
People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.
Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.
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Most Popular City for
Job: Call Center Manager
Median Hourly Rate Charts
- Dallas, Texas
- Los Angeles, California
- Buffalo, New York
- Anaheim, California
- Salt Lake City, Utah
- Parkersburg, West Virginia
- Citrus Heights, California
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Call Center Manager Jobs
It was easier than i thought... and i'm only 19!!!
Call Center Manager - (City withheld for privacy), Florida, United States
I work for a small company, so when I first realized I was being underpaid, I also realized it would be hard to get a raise. Although seemingly impossible, I started slowly changing other employees views on me from a "robot for the company" to a "valued employee." It started with a list. Yes its that simple... a list. I had a lot of time to think about why I deserved a raise during all of those cold nights forced to stay at the office well into the night. I started with all of the things I was s...
Posted in Negotiating Higher Pay on 29 May 2007
