Call Center Manager Salary
Updated: 1 Jun 2012
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| National Salary Data ( ?XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. ) | $0 | $28K | $56K | $84K |
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| Salary | $34,103 - $76,283 |
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| Bonus | $963 - $14,899 |
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| Profit Sharing | $513 - $5,174 |
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| Commission | $797 - $24,088 |
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Total Pay (?XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). ) | $33,874 - $82,049 |
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Country: United States | Currency: USD | Updated: 1 Jun 2012 | Individuals Reporting: 1,071 |
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Companies and Industries for
Call Center Manager
Salaries
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Popular Employers
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Salary Range
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Popular Industries
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Salary Range
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| Call Center | $30,806 - $67,674 |
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| Telecommunications | $36,573 - $79,935 |
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| Healthcare | $35,644 - $78,281 |
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| Banking | $35,111 - $77,159 |
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| Customer Service Solutions / CRM | $33,528 - $72,969 |
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Key Statistics for
Call Center Manager
Salaries and Jobs
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Female
52%
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Male
48%
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| Salary: | $40,999 - $62,365 | |
$40,700 - $65,289
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| Bachelor's Degree | $34,756 - $79,504 |
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| Associate's Degree | $29,728 - $66,814 |
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| Master of Business Administration (MBA) | $40,185 - $83,464 |
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| Bachelor of Science (BS / BSc), Business Management | $36,065 - $79,767 |
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| Master of Business Administration (MBA), Business Administration | $40,431 - $77,419 |
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Most Common Health Benefits
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Medical:
84% |
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Dental:
77% |
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Vision:
62% |
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None:
13% |
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More Special Reports
» Which jobs, cities and industries are seeing wages recover post-recession? Track the latest compensation trends with The PayScale Index Q1 2012 results.
Career Path for
Call Center Manager
Jobs
Call Center Manager
Salary Range
$33,874 - $82,049
Call Center Manager
Salary Range
$33,874 - $82,049
Salary Map for
Call Center Manager
Jobs
Highest Salaries By City for Call Center Manager Jobs
Top Cities by Popularity for Call Center Manager Jobs
Tampa, Florida (FL)
Call Center Manager
Salary Range:
$36,799 - $110,870
#1 Highest Paying Location
Minneapolis, Minnesota (MN)
Call Center Manager
Salary Range:
$29,194 - $77,738
#2 Highest Paying Location
Pittsburgh, Pennsylvania (PA)
Call Center Manager
Salary Range:
$42,000 - $71,338
#3 Highest Paying Location
Philadelphia, Pennsylvania (PA)
Call Center Manager
Salary Range:
$47,644 - $72,414
#4 Highest Paying Location
San Diego, California (CA)
Call Center Manager
Salary Range:
$53,920 - $79,713
#5 Highest Paying Location
Raleigh, North Carolina (NC)
Call Center Manager
Salary Range:
$40,000 - $80,000
#6 Highest Paying Location
St. Louis, Missouri (MO)
Call Center Manager
Salary Range:
$48,000 - $72,093
#7 Highest Paying Location
Baltimore, Maryland (MD)
Call Center Manager
Salary Range:
$50,794 - $64,789
#8 Highest Paying Location
New York, New York (NY)
Call Center Manager
Salary Range:
$32,500 - $87,429
#9 Highest Paying Location
Madison, Wisconsin (WI)
Call Center Manager
Salary Range:
$57,379 - $73,250
#10 Highest Paying Location
Houston, Texas (TX)
Call Center Manager
Salary Range:
$34,255 - $76,596
#11 Highest Paying Location
Denver, Colorado (CO)
Call Center Manager
Salary Range:
$37,235 - $74,243
#12 Highest Paying Location
Sacramento, California (CA)
Call Center Manager
Salary Range:
$28,383 - $95,674
#13 Highest Paying Location
Nashville, Tennessee (TN)
Call Center Manager
Salary Range:
$49,836 - $66,882
#14 Highest Paying Location
San Antonio, Texas (TX)
Call Center Manager
Salary Range:
$31,027 - $82,434
#15 Highest Paying Location
Washington, District of Columbia (DC)
Call Center Manager
Salary Range:
$49,132 - $66,129
#16 Highest Paying Location
Buffalo, New York (NY)
Call Center Manager
Salary Range:
$35,047 - $79,327
#17 Highest Paying Location
Portland, Oregon (OR)
Call Center Manager
Salary Range:
$47,728 - $62,551
#18 Highest Paying Location
Indianapolis, Indiana (IN)
Call Center Manager
Salary Range:
$33,702 - $78,297
#19 Highest Paying Location
Cleveland, Ohio (OH)
Call Center Manager
Salary Range:
$35,608 - $62,203
#20 Highest Paying Location
Atlanta, Georgia (GA)
Call Center Manager
Salary Range:
$31,200 - $100,411
#1 Most Popular Location
Dallas, Texas (TX)
Call Center Manager
Salary Range:
$39,641 - $81,103
#2 Most Popular Location
Houston, Texas (TX)
Call Center Manager
Salary Range:
$34,255 - $76,596
#3 Most Popular Location
Phoenix, Arizona (AZ)
Call Center Manager
Salary Range:
$34,255 - $69,611
#4 Most Popular Location
Chicago, Illinois (IL)
Call Center Manager
Salary Range:
$38,783 - $66,977
#5 Most Popular Location
San Antonio, Texas (TX)
Call Center Manager
Salary Range:
$31,027 - $82,434
#6 Most Popular Location
Denver, Colorado (CO)
Call Center Manager
Salary Range:
$37,235 - $74,243
#7 Most Popular Location
Call Center Manager
Job Description
Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.
More Charts for
Call Center Manager
Jobs
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The latest career advice from people with this job:
Call Center Manager
Jobs
It was easier than i thought... and i'm only 19!!!
Call Center Manager - (City withheld for privacy), Florida, United States
I work for a small company, so when I first realized I was being underpaid, I also realized it would be hard to get a raise. Although seemingly impossible, I started slowly changing other employees views on me from a "robot for the company" to a "valued employee." It started with a list. Yes its that simple... a list. I had a lot of time to think about why I deserved a raise during all of those cold nights forced to stay at the office well into the night. I started with all of the things I was s...


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