Call Center Manager Salary

Updated: 1 Jun 2012
United States » Job » Call Center Manager Overview » Call Center Manager Salary
Find Out Exactly What
YOU Should Be Paid
Get a more precise salary
range for your exact position.
Job Title
Country
State
City
Experience
national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary$34,103 - $76,283  
   
Bonus$963 - $14,899  
Profit Sharing$513 - $5,174  
Commission$797 - $24,088  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,874 - $82,049  
PayScale
Country: United States | Currency: USD | Updated: 1 Jun 2012 | Individuals Reporting: 1,071
Share |

jobs
Job Listings for Call Center Manager Jobs

jobs by Indeed job search
Search for more jobs:

company salaries
Companies and Industries for Call Center Manager Salaries

Popular Employers

Salary Range

Comcast Cable, Inc.$40,268 - $79,463
Bank of America Corp. (BOFA)$35,437 - $63,100
Sears Holdings Corporation$29,661 - $42,500
Ruffalocody, LLCNot enough data
AT&T Mobility LLCNot enough data
Popular Industries

Salary Range

Call Center$30,806 - $67,674
Telecommunications$36,573 - $79,935
Healthcare$35,644 - $78,281
Banking$35,111 - $77,159
Customer Service Solutions / CRM$33,528 - $72,969

key statistics
Key Statistics for Call Center Manager Salaries and Jobs

Gender
Female
52%
female alumni
 
Male
48%
male alumni
Salary:$40,999 - $62,365 $40,700 - $65,289
Years of Experience
Less than 1 year
1%
1-4 years
26%
5-9 years
29%
10-19 years
35%
20 years or more
10%
Most Common Health Benefits
medical benefits Medical: 84% dental benefits Dental: 77%
vision benefits Vision: 62% employee benefits None: 13%

alumni reports
Special Reports

College ROI Rankings
College Tuition ROI: Will Your Education Pay Off?
Is a college education worth the investment? PayScale has done the research to find out. Compare college costs and ROI.
More Special Reports
» Which jobs, cities and industries are seeing wages recover post-recession? Track the latest compensation trends with The PayScale Index Q1 2012 results.
» Should you ask for a raise? [infographic]
» Are you a tech rock star? Here's where to find the best startup IT jobs.

career path
Career Path for Call Center Manager Jobs

Common Past Jobs
Common Future Jobs

Call Center Manager

Salary Range

$33,874 - $82,049
payscale
Customer Service Supervisor
$21,708 - $55,638
Customer Service Representative (CSR)
$19,418 - $41,670
Call Center Supervisor
$28,262 - $56,731
 
Common Future Jobs

Call Center Manager

Salary Range

$33,874 - $82,049
payscale
Call Center Director
$45,711 - $133,165
Customer Service Administration Manager, Call Center
$30,527 - $77,189
Director, Customer Service
$44,715 - $140,880
 

career path
Salary Map for Call Center Manager Jobs

Highest Salaries By City for Call Center Manager Jobs

Top Cities by Popularity for Call Center Manager Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Call Center Manager Job Description

People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.

Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.

See Sample Job Descriptions for All Jobs

average job salaries
More Charts for Call Center Manager Jobs

Subscribe to Our Newsletter
Salary and career advice to put you a step ahead.

Follow Us On:
follow us on twitter  linkedin  
The latest career advice from people with this job:

Call Center Manager Jobs

It was easier than i thought... and i'm only 19!!!
Call Center Manager - (City withheld for privacy), Florida, United States
I work for a small company, so when I first realized I was being underpaid, I also realized it would be hard to get a raise. Although seemingly impossible, I started slowly changing other employees views on me from a "robot for the company" to a "valued employee." It started with a list. Yes its that simple... a list. I had a lot of time to think about why I deserved a raise during all of those cold nights forced to stay at the office well into the night. I started with all of the things I was s...
Posted in Negotiating Higher Pay on 29 May 2007
PayScale Research Center