Salary for Call Center Manager Jobs

Updated: 30 Jan 2012
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary$33,360 - $77,176  
   
Bonus$989 - $15,032  
Profit Sharing$608 - $6,904  
Commission$970 - $24,658  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)		$33,145 - $83,260  
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Country: United States | Currency: USD | Updated: 30 Jan 2012 | Individuals Reporting: 1,154
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Companies and Industries for Call Center Manager Jobs

Popular Employers

Salary Range
Sears Holdings Corporation$29,696 - $33,704
Comcast Cable, Inc.$49,493 - $63,984
AT&T Mobility LLCNot enough data
Ruffalocody, LLCNot enough data
AAA Motor ClubNot enough data
Popular Industries

Salary Range
Call Center$30,551 - $70,387
Telecommunications$36,258 - $83,087
Healthcare$35,461 - $81,342
Banking$35,126 - $80,291
Financial Services$35,479 - $81,642

key statistics
Key Statistics for Call Center Manager Jobs

Gender
Female
49%
female alumni
  
Male
51%
male alumni
Salary:$40,413 - $61,991 $40,573 - $65,993
Years of Experience
Less than 1 year
1%
1-4 years
26%
5-9 years
29%
10-19 years
35%
20 years or more
9%
Most Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 77%
vision benefits Vision: 62% employee benefits None: 13%

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career path
Career Path for Call Center Manager Jobs

Common Past Jobs
Common Future Jobs

Call Center Manager

Salary Range

$33,145 - $83,260
payscale
Customer Service Supervisor
$21,604 - $57,380
Customer Service Representative (CSR)
$19,273 - $42,532
Call Center Supervisor
$28,060 - $58,181
 
Common Past Jobs
Common Future Jobs

Call Center Manager

Salary Range

$33,145 - $83,260
payscale
Call Center Director
$44,681 - $140,561
Customer Service Administration Manager, Call Center
$30,347 - $78,775
Director, Customer Service
$44,901 - $145,682
 

career path
Salary Map for Call Center Manager Jobs

Highest Salaries By City for Call Center Manager Jobs

Top Cities by Popularity for Call Center Manager Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Call Center Manager Job Description

People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.

Call Center Managers
Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.

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The latest career advice from people with this job:

Call Center Manager Jobs

It was easier than i thought... and i'm only 19!!!
Call Center Manager - (City withheld for privacy), Florida, United States
I work for a small company, so when I first realized I was being underpaid, I also realized it would be hard to get a raise. Although seemingly impossible, I started slowly changing other employees views on me from a "robot for the company" to a "valued employee." It started with a list. Yes its that simple... a list. I had a lot of time to think about why I deserved a raise during all of those cold nights forced to stay at the office well into the night. I started with all of the things I was s...
Posted in Negotiating Higher Pay on 29 May 2007
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