Call Center Manager in Dallas, Texas Salary

The average salary for a Call Center Manager in Dallas, Texas is $58,725 per year. The highest paying skills associated with this job are Customer Service and Call center operations.

$41,750 - $90,701
$42K
$60K
$91K
MEDIAN: $60,335
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$41,750 - $90,701  
   
Bonus
$1,030 - $27,148  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$44,520 - $112,459  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 28

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United States (change)

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About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Call Center Manager Job Listings

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Pay by Experience Level for Call Center Manager

Pay by Experience for a Call Center Manager has a positive trend. An entry-level Call Center Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $52,000 based on 15 salaries. An experienced Call Center Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $83,000 based on 12 salaries. A Call Center Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $82,000 based on 5 salaries.

Key Stats for Call Center Manager

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
1-4 years
21%
5-9 years
34%
10-19 years
28%
20 years or more
17%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Manager Salaries

▲37%

Late-Career
▲36%

National Average
$61,000

▼14%

Entry-Level
▼17%

Skills That Affect Call Center Manager Salaries

Customer Service
▲15%

Call center operations
▲11%

Leadership
▲7%

Microsoft Office
▲7%


National Average
$61,000

Data Analysis
▼5%

Project Management
▼11%

Operations Management
▼14%

Training
▼16%

Call Center
▼17%

Customer Relationship Management (CRM)
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
21%
5-9 years
34%
10-19 years
28%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 90%
vision benefits
Vision: 70%
no benefits
None: 5%
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