The average salary for a Call Center Manager in Dallas, Texas is $55,982 per year. The highest paying skills associated with this job are Call center operations, Customer Service, and Microsoft Office. Most people move on to other jobs if they have more than 20 years' experience in this career.

$41,750 - $101,592
(Median)
$42K
$56K
$100K
MEDIAN: $55,982
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$41,750 - $101,592  
   
Bonus
$1,021 - $15,242  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,390 - $115,323  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 28
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About Dallas, Texas

Dallas County, Texas
1,282,803
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Call Center Manager Job Listings

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Experience Affects Call Center Manager Salaries


National Average
$56,000


Entry-Level
up arrow 12%

Skills That Affect Call Center Manager Salaries

Call center operations
up arrow 16%

Customer Service
up arrow 16%

Microsoft Office
up arrow 16%

Leadership
up arrow 4%

Operations Management
up arrow 4%

Customer Service Metrics
up arrow 3%

National Average
$56,000

Project Management
up arrow 4%

Training
up arrow 9%

Call Center
up arrow 10%

Customer Relationship Management (CRM)
up arrow 10%

Data Analysis
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
13%
5-9 years
33%
10-19 years
37%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 87%
medical benefits
Vision: 70%
dental benefits
None: 9%
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