Call Center Representative Hourly Rate

Updated: 31 May 2012

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National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$9	$18	$27
Hourly Rate	$9.11 - $16.07
Overtime	$12.70 - $25.51

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$18K	$36K	$54K
Bonus	$0.00 - $3,011
Commission	$604 - $14,899
Profit Sharing	$257.60 - $4,116
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$19,624 - $37,996
Country: United States \| Currency: USD \| Updated: 31 May 2012 \| Individuals Reporting: 1,015

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Job Listings for Call Center Representative Jobs

Posted	Job Title	Company	Job Location
Jan 19	CALL CENTER REPRESENTATIVES	Hair Club	Boca Raton, FL
	call center agents. Please apply today! This is for potential new employees to fill Call Center Rep positions only in an inbound/outbound call center in Boca... Indeed
Jan 23	CALL CENTER REPRESENTATIVES	Hair Club for Men and Women	Boca Raton, FL
	call center agents. Please apply today! This is for potential new employees to fill Call Center Rep positions only in an inbound/outbound call center in Boca... Indeed
Jan 22	Outbound Call Center Representatives	Rushmore Shadows Resort	Rapid City, South Dakota
	call center. We are looking to add outbound phone representatives to our successful team! NO COLD CALLS... the big call center atmosphere? Our call center is... Indeed
Jan 14	Call Center Customer Service inbound calls Pharmacy-Ins Representatives	AppleOne	Las Vegas, Nevada
	Representatives with Two or more years of experience in a taking in-bound and outbound calls, with good... Will be making outbound calls to Pharmacies to obtain... Indeed

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Companies and Industries for Call Center Representative Salaries

Popular Employers

Hourly Rate


Bank of America Corp. (BOFA)	$10.07 - $19.87
Comcast Cable, Inc.	$11.14 - $13.71
AAA Motor Club	$10.21 - $13.17
Progressive Casualty Insurance Company	$11.75 - $15.71
Convergys Corporation	Not enough data

See more employers

Popular Industries

Hourly Rate


Banking	$9.52 - $15.87
Call Center	$8.59 - $14.20
Healthcare	$9.35 - $16.43
Financial Services	$9.51 - $16.35
Insurance	$9.61 - $16.83

Key Statistics for Call Center Representative Salaries and Jobs

Gender

	Female 70%			Male 30%
Hourly Rate:	$10.32 - $14.12			$10.38 - $14.71

Years of Experience

Less than 1 year

1-4 years

56%

5-9 years

19%

10-19 years

12%

20 years or more

Top Degrees

Hourly Rate


Bachelor's Degree	$9.24 - $16.17
Associate's Degree	$8.97 - $14.58
GED or High School Diploma	$8.14 - $18.29
High School Diploma	$9.75 - $14.67
Bachelor of Arts (BA), English	$9.52 - $11.56

See more degrees

Most Common Health Benefits

	Medical: 72%		Dental: 65%
	Vision: 52%		None: 24%

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Career Path for Call Center Representative Jobs

Common Past Jobs

Common Future Jobs

Call Center Representative

Salary Range

$19,624 - $37,996

	Customer Service Representative (CSR) $19,422 - $41,672
	Cashier $14,013 - $23,260
	Waiter/Waitress $7,432 - $33,958

Common Past Jobs

Common Future Jobs

Call Center Representative

Salary Range

$19,624 - $37,996

	Call Center Supervisor $28,209 - $56,457
	Call Center Manager $32,430 - $81,299
	Team Supervisor, Call Center $26,294 - $54,268

Use GigZig to view more salary ranges for common past and future jobs

Salary Map for Call Center Representative Jobs

Highest Hourly Rates By City for Call Center Representative Jobs

Top Cities by Popularity for Call Center Representative Jobs

Highest Hourly Rates By City

Top Cities by Popularity

Call Center Representative Job Description

People with the job title Call Center Representative typically fall into one of the following PayScale standard occupations.

Call Center Representatives

Responds to telephone inquires about the company's products or services following standard scripts and procedures. Investigates customers complaints and resolve the problems. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems.

See Sample Job Descriptions for All Jobs

More Charts for Call Center Representative Jobs

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Most Popular City for Job: Call Center Representative
Median Hourly Rate Charts

Most Popular State or Province for Job: Call Center Representative
Median Hourly Rate Charts

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Fighting for your rights

Call Center Representative - (City withheld for privacy), Nevada, United States

Although Nevada is a "Right to work" state, Always challenge a decision made on whether your eligible for unemployment benefits or not. Most employers will stand concrete and enforce the "right to work state." Personally, this statement means nothing else than a legal right to be prejudice and bias against you. A Right to work State says that the employer can fire you for ANY reason at ANY time. I have challenged this many times over and have been awarded my benefits as decided by a mediation ju...

Posted in I Was Fired on 29 Oct 2006