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Call Center Representative Hourly Rate

United States » Job » Call Center Representative Overview » Call Center Representative Hourly Rate

Updated: 18 May 2013

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Operations Representative Salary

Call Center Representative 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$19,980 - $39,106

(Median)

20K

27K

32K

39K

MEDIAN: $27,452

10%

50%

75%

90%

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Want local data for this job?

National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$9	$18	$27
Hourly Rate	$9.21 - $16.22
Overtime	$12.03 - $25.35

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$18K	$36K	$54K
Bonus	$0.00 - $2,367
Commission	$-0.50 - $19,392
Profit Sharing	$206.08 - $3,878
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$19,980 - $39,106
Country: United States \| Currency: USD \| Updated: 18 May 2013 \| Individuals Reporting: 884

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Call Center Representative Job Listings

Bilingual Call Center Representative

May 15

Texas Mutual Insurance Company - Austin, TX

as a Bilingual Call Center Representative.* *In this... I (Bilingual Call Center Representative) is an entry level position in the call center. The starting... - Indeed

Apply For This Job »

Pharmaceutical Account Management Representative: (Call Center)

May 16

Harte-Hanks - Austin, TX

Pharmaceutical Account Management Representative (Call Center) Do you enjoy speaking with a variety of... listed below are representative of the knowledge... - Indeed

Apply For This Job »

Customer Service Representatives (Call Center) Interviewing Now!!

Apr 04

Harte-Hanks - Austin, TX

Full Time Call Center Customer Service Positions When... Customer service experience such as retail, call center, or hospitality • Ability and willingness to learn... - Indeed

Apply For This Job »

View More Listings »

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Call Center Representative Tasks

Document outcomes and steps taken.
Update customer files and databases.
Investigate and follow up on customer problems.
Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
Place outbound calls, following a script to generate sales.

Read more about: Call Center Representatives

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Companies and Industries for Call Center Representative Salaries

Popular Employers

Hourly Rate


Comcast Cable, Inc.	$10.99 - $13.00
AAA Motor Club	$10.31 - $12.98
Bank of America Corp. (BOFA)	$13.73 - $14.65

See more employers

Popular Industries

Hourly Rate


Banking	$9.72 - $16.75
Health Care	$9.57 - $17.08
Call Center	$8.78 - $14.86
Financial Services	$9.71 - $17.24
Credit Union	$9.89 - $16.51

Key Statistics for Call Center Representative Salaries and Jobs

Gender

	Female 72%			Male 28%
Hourly Rate:	$10.63 - $14.37			$10.94 - $14.61

Years of Experience

Less than 1 year

1-4 years

53%

5-9 years

22%

10-19 years

14%

20 years or more

Top Degrees

Hourly Rate


Bachelor's Degree	$9.87 - $17.46
Associate's Degree	$9.42 - $16.66
GED or High School Diploma	$9.50 - $14.00
Bachelor of Science (BS / BSc), Psychology	$9.83 - $13.23
High School Diploma	$9.50 - $14.66

See more degrees

Most Common Health Benefits

	Medical: 70%		Dental: 64%
	Vision: 52%		None: 26%

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