Call Center Representative with Customer Service Metrics Skills Salary

A Call Center Representative with Customer Service Metrics skills earns an average wage of $13.12 per hour. Most people with this job move on to other positions after 20 years in this field. Experience does not have a big impact on this job’s rate.

$30,201 - $46,685
$30K
$37K
$47K
MEDIAN: $36,993
10%
50%
90%

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$10.06 - $18.82
$10
$14
$19
MEDIAN: $13.75
10%
50%
90%

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$0$46K
Salary $30,201 - $46,685
Bonus $408.51 - $12,919
Profit Sharing $800
Commission $3,850
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,428 - $41,917
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 10
Hourly Data $0$28
Hourly Rate $10.06 - $18.82
Overtime $15.13 - $28.07
Annual Data $0$41K
Bonus $408.51 - $12,919
Commission $3,850
Profit Sharing $800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,428 - $41,917
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 80

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Representative Job Listings

Key Stats for Call Center Representative

Gender

Female
71 %
Male
29 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.
Less than 1 year
8%
1-4 years
52%
5-9 years
23%
10-19 years
14%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Representative Salaries

Experienced
▲2%

National Average
$31,000

Entry-Level
▼3%

Mid-Career
▼3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
8%
1-4 years
52%
5-9 years
23%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 70%
no benefits
None: 18%
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