Call Center Representative with Customer Service Metrics Skills Salary

A Call Center Representative with Customer Service Metrics skills earns an average wage of $13.12 per hour. Most people with this job move on to other positions after 20 years in this field. Experience does not have a big impact on this job’s rate.

$29,696 - $41,537
$30K
$37K
$42K
MEDIAN: $36,583
10%
50%
90%

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$10.05 - $18.32
$10
$13
$18
MEDIAN: $13.12
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$29,696 - $41,537  
   
Bonus
$405.47 - $13,019  
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,446 - $41,697  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.05 - $18.32  
   
Overtime
$15.10 - $28.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$405.47 - $13,019  
   
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,446 - $41,697  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 69

Find Out Exactly What You Should Be Paid

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Call Center Representative Job Listings

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Key Stats for Call Center Representative

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.
Less than 1 year
9%
1-4 years
53%
5-9 years
24%
10-19 years
14%
20 years or more
1%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Representative Salaries

Experienced
▲4%

Mid-Career
▼0%

National Average
$30,000

Entry-Level
▼1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
9%
1-4 years
53%
5-9 years
24%
10-19 years
14%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 75%
vision benefits
Vision: 69%
no benefits
None: 15%