Call Center Representative with Customer Relations Skills Salary

A Call Center Representative with Customer Relations skills earns an average wage of $13.34 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$24,085 - $47,667
$24K
$34K
$48K
MEDIAN: $33,897
10%
50%
90%

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$10.09 - $18.38
$10
$13
$18
MEDIAN: $13.34
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,085 - $47,667  
   
Bonus
$243.61 - $5,068  
Profit Sharing
$950  
Commission
$1,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,411 - $41,444  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 40
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.09 - $18.38  
   
Overtime
$12.75 - $27.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$243.61 - $5,068  
   
Commission
$1,450  
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,411 - $41,444  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 283

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Pay by Experience Level for Call Center Representative

Pay by Experience for a Call Center Representative has a positive trend. An entry-level Call Center Representative with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 223 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 77 salaries. An experienced Call Center Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 62 salaries. A Call Center Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 8 salaries.

Key Stats for Call Center Representative

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.
Less than 1 year
6%
1-4 years
55%
5-9 years
18%
10-19 years
18%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Representative Salaries

Experienced
▲10%

Mid-Career
▲6%

Late-Career
▲2%

National Average
$29,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
6%
1-4 years
55%
5-9 years
18%
10-19 years
18%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 62%
vision benefits
Vision: 55%
no benefits
None: 24%