Entry-Level Call Center Representative Salary

An Entry-Level Call Center Representative earns an average wage of $12.47 per hour. A skill in Customer Service Metrics is associated with high pay for this job.

$22,446 - $44,503
$22K
$32K
$45K
MEDIAN: $32,186
10%
50%
90%

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$9.78 - $16.19
$9
$12
$16
MEDIAN: $12.47
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$22,446 - $44,503  
   
Bonus
$240.88 - $4,992  
Profit Sharing
$2,000  
Commission
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,545 - $35,993  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 137
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.78 - $16.19  
   
Hourly Tips
$0.50  
Overtime
$12.04 - $24.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$240.88 - $4,992  
   
Commission
$-0.50 - $9,933  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,545 - $35,993  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 957

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Representative Job Listings

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Popular Employer Salaries for Call Center Representative

Pay Difference by Location

National Average: $27,422

Larger city markers indicate a job is popular in that location.

Call Center Representative Advice

Q: What do you wish you knew about your job when you first started out?

Call Center Representative in Kennesaw:
"Pay not compatible with # of products to support."
Level 4 reps support ALL products w/o pay increase.

Call Center Representative in Orlando:
"Career Opportunities."
Focus on your degrees, not your company. You can be the best employee on campus, but you will never receive a promotion unless an opening presents itself. Employers have figured a way to utilize your skills without compensation. My employer created two positions. One is called a job enrichment program and the other is called a relief team manager. Both positions are temporary 6-12 month projects, so you do not receive any extra pay. It is presented as a way to sharpen your skills in preparation for a promotion. The company gets the work of a manager completed without paying manager money. This can go on indefinitely. The company can continue to rotate employees in and out of these positions forever. You would be able to receive a Masters or Doctorate faster. Companies like this are asking you to PROVE you are worthy through hard work and dedication before they will promote you. This could take a lifetime, literally. A higher degree will command the position you desire.

Key Stats for Call Center Representative

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.
Less than 1 year
13%
1-4 years
76%
5-9 years
11%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Representative Salaries

Customer Service Metrics
▲10%

Insurance
▲9%

Systems Computer/Console Operations
▲7%

Data Entry
▲6%

Customer Relationship Management (CRM)
▲6%

Phone Support
▲3%

Microsoft Office
▲3%

Microsoft Excel
▲3%

Sales
▲3%



Typing
▲1%


National Average
$27,000

Computer Service
▼2%

Inside Sales
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.

Gender

Female
72 %
Male
28 %

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 60%
vision benefits
Vision: 54%
no benefits
None: 26%