The average wage for an Entry-Level Call Center Representative is $12.39 per hour.

$21,638 - $43,176
(Median)
$22K
$31K
$43K
MEDIAN: $30,927
10%
50%
90%

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$9.65 - $16.03
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$21,638 - $43,176  
   
Bonus
$216.99 - $5,023  
Profit Sharing
$2,000  
Commission
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,331 - $35,580  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 129
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.65 - $16.03  
   
Hourly Tips
$0.50  
Overtime
$12.00 - $23.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$216.99 - $5,023  
   
Commission
$-0.50 - $9,933  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,331 - $35,580  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 952
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


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Call Center Representative Job Listings

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Popular Employer Salaries for Call Center Representative

Pay Difference by Location

National Average: $27,100

Larger city markers indicate a job is popular in that location.

Call Center Representative Advice

What do you wish you knew about your job when you first started out?

Call Center Representative in Kennesaw:
"Pay not compatible with # of products to support."
Level 4 reps support ALL products w/o pay increase.

Call Center Representative in Orlando:
"Career Opportunities."
Focus on your degrees, not your company. You can be the best employee on campus, but you will never receive a promotion unless an opening presents itself. Employers have figured a way to utilize your skills without compensation. My employer created two positions. One is called a job enrichment program and the other is called a relief team manager. Both positions are temporary 6-12 month projects, so you do not receive any extra pay. It is presented as a way to sharpen your skills in preparation for a promotion. The company gets the work of a manager completed without paying manager money. This can go on indefinitely. The company can continue to rotate employees in and out of these positions forever. You would be able to receive a Masters or Doctorate faster. Companies like this are asking you to PROVE you are worthy through hard work and dedication before they will promote you. This could take a lifetime, literally. A higher degree will command the position you desire.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Skills That Affect Call Center Representative Salaries

Insurance
up arrow 9%

Customer Service Metrics
up arrow 8%

Customer Relationship Management (CRM)
up arrow 7%

Data Entry
up arrow 6%

Systems Computer/Console Operations
up arrow 6%

Microsoft Excel
up arrow 4%

Call center operations
up arrow 2%

Customer Relations
up arrow 2%

Microsoft Office
up arrow 2%

Customer Service
up arrow 1%

Phone Support
up arrow 1%

Sales
up arrow 1%

National Average
$27,000

Typing
up arrow 1%

Computer Service
up arrow 2%

Inside Sales
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 126 votes.

Gender

Female
72 %
Male
28 %

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 61%
medical benefits
Vision: 55%
dental benefits
None: 25%
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