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Call Center Supervisor Salary

United States » Job » Call Center Supervisor Overview » Call Center Supervisor Salary

Updated: 17 May 2013

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Rated 4 out of 5 based on 130 Call Center Supervisor votes.

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Part of:

Communications Supervisor Salary

Related to:

Call Center Lead Salary, Call Center Operator Salary, Call Center Trainer Salary, Lead Tech Salary

Call Center Supervisor 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$28,627 - $57,517

(Median)

29K

35K

42K

50K

58K

MEDIAN: $41,536

10%

25%

50%

75%

90%

See your Call Center Supervisor connections ↓

Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$20K	$40K	$60K
Salary	$30,640 - $56,024
Bonus	$0.00 - $7,910
Profit Sharing	$0.00 - $3,935
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$28,627 - $57,517
Country: United States \| Currency: USD \| Updated: 17 May 2013 \| Individuals Reporting: 543

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Call Center Supervisor Job Listings

Call Center Quality Assurance Supervisor

May 14

CSC - Chantilly, VA

Title: Call Center Quality Assurance Supervisor... need of a Call Center Quality Assurance Supervisor for our Chantilly, VA Contact Center. The QA Supervisor... - Indeed

Apply For This Job »

Call Center Supervisor

Mar 26

Sabre Holdings - United States

for leading a Sabre Hospitality Solutions contact center team that receives incoming sales and service calls 24x7. Drives excellence in sales and customer... - Indeed

Apply For This Job »

RESERVATIONS SUPERVISOR - INBOUND CALL CENTER

May 01

Carey International, Inc. - Frederick, MD

Works with call center staff to ensure call flow and... in a leadership/supervisor role in a call center environment. Call Center Management software experience... - Indeed

Apply For This Job »

View More Listings »

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Call Center Supervisor Tasks

Evaluate and coordinate the workflow and activities of call center representatives to meet the volume management target.
Supervise the day to day activities within the call center operations.
Support call center representatives on incoming calls with difficult customers or calls that requires in-depth knowledge of of the company's products or services.

Read more about: Call Center Supervisors

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Companies and Industries for Call Center Supervisor Salaries

Popular Employers

Salary Range


Comcast Cable, Inc.	$44,234 - $60,066

See more employers

Popular Industries

Salary Range


Call Center	$28,126 - $48,879
Telecommunications	$33,253 - $57,438
Banking	$32,207 - $55,402
Customer Service Management Solutions	$30,803 - $53,262
Health Care	$32,253 - $55,685

Key Statistics for Call Center Supervisor Salaries and Jobs

Gender

	Female 55%			Male 45%
Salary:	$34,754 - $49,165			$37,089 - $50,298

Years of Experience

Less than 1 year

1-4 years

38%

5-9 years

31%

10-19 years

24%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$31,457 - $56,585
Associate's Degree	$30,339 - $51,806
Bachelor of Science (BS / BSc), Business Management	$30,792 - $58,233
Master of Business Administration (MBA)	$37,186 - $64,111
Associate's Degree, Business Administration	$32,295 - $47,173

See more degrees

Most Common Health Benefits

	Medical: 83%		Dental: 78%
	Vision: 65%		None: 15%

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