The average salary for an Entry-Level Call Center Supervisor is $40,178 per year. A skill in Project Management is associated with high pay for this job.

$29,831 - $54,000
$30K
$40K
$54K
MEDIAN: $40,178
10%
50%
90%

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$11.72 - $19.39
$12
$15
$19
MEDIAN: $15.17
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,831 - $54,000  
   
Bonus
$971 - $7,148  
Profit Sharing
$3,000  
Commission
$4,263  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,612 - $53,668  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 361
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.72 - $19.39  
   
Overtime
$17.37 - $29.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$971 - $7,148  
   
Commission
$4,263  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,612 - $53,668  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 169

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Supervisor Job Listings

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Pay Difference by Location

National Average: $37,786

Larger city markers indicate a job is popular in that location.

Call Center Supervisor Advice

Q: What do you wish you knew about your job when you first started out?

Call Center Supervisor in Washington DC:
A supervisor should always remain professional, approachable, most knowledgeable, and must be confident in your role. A supervisor should protect the integrity of the company and also the persons being supervised. Being a supervisor is no joke. Along with having more responsibilities, supervisors must focus because every day isn't a walk in the park. Some days maybe stressful/ more stressful than others. Be the best you that you can be.

Call Center Supervisor in San Antonio:
Be prepared to wear more than one hat. You'll be more than a supervisor to some so be mindful of your audience.

Call Center Supervisor in Columbus:
"Assessment Testing Help Desk Supervisor."
The key to any Call Center is quality employees. Make sure your training in very thorough and weed out the bad seeds quickly.

Key Stats for Call Center Supervisor

Gender

Female
57 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 81 votes.
073
Less than 1 year
2%
1-4 years
74%
5-9 years
24%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Supervisor Salaries

Project Management
up arrow 16%

Operations Management
up arrow 10%

Customer Relationship Management (CRM)
up arrow 9%

Leadership
up arrow 4%

Customer Service Metrics
up arrow 4%


Team Leadership
up arrow 2%

People Management
up arrow 2%

National Average
$38,000

Call center operations
up arrow 2%

Training
up arrow 2%

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 3%

Quality Assurance / Quality Control
up arrow 3%

Scheduling
up arrow 3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 81 votes.

Gender

Female
57 %
Male
43 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 66%
vision benefits
Vision: 58%
dental benefits
None: 25%
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