Entry-Level Call Center Supervisor Salary

The average salary for an Entry-Level Call Center Supervisor is $40,342 per year. A skill in Project Management is associated with high pay for this job.

$30,360 - $55,608
$30K
$41K
$56K
MEDIAN: $41,289
10%
50%
90%

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$11.66 - $20.31
$12
$15
$20
MEDIAN: $15.43
10%
50%
90%

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$0$55K
Salary $30,360 - $55,608
Bonus $909 - $7,603
Profit Sharing $4,000
Commission $4,793
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,103 - $55,288
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 340
Hourly Data $0$31
Hourly Rate $11.66 - $20.31
Hourly Tips $3.36
Overtime $17.26 - $31.10
Annual Data $0$55K
Bonus $909 - $7,603
Commission $4,793
Profit Sharing $4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,103 - $55,288
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 179

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Supervisor Job Listings

Pay Difference by Location

National Average: $38,952

Larger city markers indicate a job is popular in that location.

Call Center Supervisor Advice

Q: What do you wish you knew about your job when you first started out?

Call Center Supervisor in Washington DC:
A supervisor should always remain professional, approachable, most knowledgeable, and must be confident in your role. A supervisor should protect the integrity of the company and also the persons being supervised. Being a supervisor is no joke. Along with having more responsibilities, supervisors must focus because every day isn't a walk in the park. Some days maybe stressful/ more stressful than others. Be the best you that you can be.

Call Center Supervisor in Dallas:
"That I would have to work off the clock."
Try not to put in so many hours working from home.

Call Center Supervisor in San Antonio:
Be prepared to wear more than one hat. You'll be more than a supervisor to some so be mindful of your audience.

Call Center Supervisor in Columbus:
"Assessment Testing Help Desk Supervisor."
The key to any Call Center is quality employees. Make sure your training in very thorough and weed out the bad seeds quickly.

Call Center Supervisor in Los Angeles:
"Is not the right job for anyone."
Stay away from here little pay a lot of work.

Key Stats for Call Center Supervisor

Gender

Female
56 %
Male
44 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.
Less than 1 year
3%
1-4 years
74%
5-9 years
23%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Supervisor Salaries

Project Management
▲13%

Operations Management
▲6%

Customer Relationship Management (CRM)
▲5%

Leadership
▲1%

Customer Service Metrics
▲1%

National Average
$39,000

▼1%

Team Leadership
▼1%

People Management
▼1%


Microsoft Excel
▼4%

Quality Assurance / Quality Control
▼4%


Training
▼6%

Microsoft Office
▼6%

Scheduling
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.

Gender

Female
56 %
Male
44 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 65%
vision benefits
Vision: 59%
no benefits
None: 24%
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