Entry-Level Call Center Supervisor Salary

The average salary for an Entry-Level Call Center Supervisor is $40,342 per year. A skill in Project Management is associated with high pay for this job.

$29,843 - $54,112
$30K
$40K
$54K
MEDIAN: $40,342
10%
50%
90%

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$11.72 - $19.48
$12
$15
$19
MEDIAN: $15.35
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,843 - $54,112  
   
Bonus
$974 - $6,851  
Profit Sharing
$3,000  
Commission
$4,263  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,825 - $53,846  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 342
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.72 - $19.48  
   
Overtime
$17.11 - $29.84  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$974 - $6,851  
   
Commission
$4,263  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,825 - $53,846  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 166

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Supervisor Job Listings

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Pay Difference by Location

National Average: $38,022

Larger city markers indicate a job is popular in that location.

Call Center Supervisor Advice

Q: What do you wish you knew about your job when you first started out?

Call Center Supervisor in Washington DC:
A supervisor should always remain professional, approachable, most knowledgeable, and must be confident in your role. A supervisor should protect the integrity of the company and also the persons being supervised. Being a supervisor is no joke. Along with having more responsibilities, supervisors must focus because every day isn't a walk in the park. Some days maybe stressful/ more stressful than others. Be the best you that you can be.

Call Center Supervisor in San Antonio:
Be prepared to wear more than one hat. You'll be more than a supervisor to some so be mindful of your audience.

Call Center Supervisor in Columbus:
"Assessment Testing Help Desk Supervisor."
The key to any Call Center is quality employees. Make sure your training in very thorough and weed out the bad seeds quickly.

Key Stats for Call Center Supervisor

Gender

Female
55 %
Male
45 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.
Less than 1 year
2%
1-4 years
74%
5-9 years
24%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Supervisor Salaries

Project Management
▲15%

Customer Relationship Management (CRM)
▲8%

Operations Management
▲8%

Customer Service Metrics
▲4%

Leadership
▲3%

▲1%

Team Leadership
▲1%

People Management
▲1%

National Average
$38,000


Microsoft Excel
▼2%

Quality Assurance / Quality Control
▼2%


Scheduling
▼3%

Training
▼4%

Microsoft Office
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.

Gender

Female
55 %
Male
45 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 66%
vision benefits
Vision: 59%
no benefits
None: 25%