Call Center Supervisor with Customer Relationship Management (CRM) Skills Salary

A Call Center Supervisor with Customer Relationship Management (CRM) skills earns an average salary of $46,332 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$34,433 - $58,468
$34K
$46K
$58K
MEDIAN: $46,332
10%
50%
90%

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$11.88 - $22.80
$12
$17
$23
MEDIAN: $17.26
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$34,433 - $58,468  
   
Bonus
$496.65 - $12,122  
Profit Sharing
$5,300  
Commission
$3,588  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,659 - $60,242  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 104
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.88 - $22.80  
   
Overtime
$18.80 - $37.79  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$496.65 - $12,122  
   
Commission
$3,588  
Profit Sharing
$5,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,659 - $60,242  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 51

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Pay by Experience Level for Call Center Supervisor

Pay by Experience for a Call Center Supervisor has a positive trend. An entry-level Call Center Supervisor with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 61 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 68 salaries. An experienced Call Center Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 64 salaries. A Call Center Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 9 salaries.

Key Stats for Call Center Supervisor

Gender

Female
57 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.
1-4 years
26%
5-9 years
30%
10-19 years
38%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Supervisor Salaries

Late-Career
▲14%

Experienced
▲7%

Mid-Career
▲4%

National Average
$44,000

Entry-Level
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
26%
5-9 years
30%
10-19 years
38%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 76%
vision benefits
Vision: 65%
no benefits
None: 17%