Call Center Supervisor in Phoenix, Arizona Salary

A Call Center Supervisor in Phoenix, Arizona earns an average salary of $45,953 per year. The skills that increase pay for this job the most are Team Leadership, Call center operations, and Customer Service Metrics. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

$30,251 - $56,674
$30K
$46K
$57K
MEDIAN: $45,953
10%
50%
90%

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$14.00 - $16.53
$15
MEDIAN: $15.44
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,251 - $56,674  
   
Bonus
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,722 - $60,591  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$15.44  
   
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,722 - $60,591  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 5

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Call Center Supervisor Job Listings

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Key Stats for Call Center Supervisor

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
55%
5-9 years
15%
10-19 years
25%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Supervisor Salaries

Mid-Career
▲12%

Experienced
▲8%

National Average
$42,000

Entry-Level
▼18%

Skills That Affect Call Center Supervisor Salaries

Team Leadership
▲16%

Call center operations
▲13%

Customer Service Metrics
▲11%

People Management
▲8%

Call Center
▲6%

Leadership
▲5%

Customer Service
▲3%

Microsoft Office
▲1%

National Average
$42,000

Microsoft Excel
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
55%
5-9 years
15%
10-19 years
25%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 88%
vision benefits
Vision: 71%
no benefits
None: 12%