Experienced Call Center Supervisor Salary

Experienced Call Center Supervisors can expect to earn an average of $49K per year. Work is enjoyable for Experienced Call Center Supervisors, who typically claim high levels of job satisfaction. Medical benefits are awarded to a large number, and most earn dental coverage. The majority of Experienced Call Center Supervisors (64 percent) who took the survey are women. This overview is based on answers to PayScale's salary questionnaire.

$37,552 - $62,064
$38K
$49K
$62K
MEDIAN: $49,240
10%
50%
90%

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$13.48 - $25.62
$13
$18
$26
MEDIAN: $17.90
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$37,552 - $62,064  
   
Bonus
$505 - $10,256  
Profit Sharing
$3,000  
Commission
$10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,246 - $64,599  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 247
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.48 - $25.62  
   
Overtime
$10.35 - $41.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$505 - $10,256  
   
Commission
$10,000  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,246 - $64,599  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 61

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Key Stats for Call Center Supervisor

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.
10-19 years
89%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Supervisor Salaries

Customer Service Metrics
▲4%

People Management
▼0%

National Average
$48,000

Customer Relationship Management (CRM)
▼2%

Team Leadership
▼4%

Scheduling
▼4%

Call Center
▼5%

Microsoft Office
▼5%

Call center operations
▼7%

Training
▼7%

Quality Assurance / Quality Control
▼7%

Leadership
▼8%

Project Management
▼8%

Customer Service
▼9%

Microsoft Excel
▼11%

Operations Management
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.

Gender

Female
64 %
Male
36 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 81%
vision benefits
Vision: 72%
no benefits
None: 10%
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