Salary for Call Center Supervisor Jobs

Updated: 8 Feb 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$20K	$40K	$60K
Salary	$29,806 - $58,043
Bonus	$360.86 - $7,016
Profit Sharing	$582 - $7,213
Commission	$1,003 - $20,608
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$28,128 - $58,570
Country: United States \| Currency: USD \| Updated: 8 Feb 2012 \| Individuals Reporting: 608

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Job Listings for Call Center Supervisor Jobs

Posted	Job Title	Company	Job Location
Jan 24	Call Center\Virtual Agent Supervisor	The Terminix International Company Limited Partner	Columbus, Ohio
	Call Center\Virtual Agent Supervisor Profession: Customer Support/Call Center Operations -> Call Center... Center Operations -> Call Center Operations Call... Indeed
Jan 18	Call Center - Retail Banking Customer Service Supervisor	Flagstar Bancorp, Inc.	Troy, Michigan
	Job Title: Call Center - Retail Banking Customer Service Supervisor Profession: Customer Support/Call Center... Support Supervisor. This Supervisor is responsible... Indeed
Jan 19	Call Center Supervisor	Marsh & McLennan Companies, Inc. (MMC)	Houston, Texas
	Call Center Operations Job Description Call Center Supervisor-HOU000X8 Description The Call Center... Call Center Operations -> Call Center Operations Call... Indeed
Jan 25	Supervisor - Call Center Job	ADP	Florence, South Carolina
	or exchanges. The Call Center Supervisor shall drive... Call Center Manager, Call Center Supervisor, Call Center, Management, Manager, Sales, Call Center... Indeed

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Companies and Industries for Call Center Supervisor Jobs

Popular Employers

Salary Range


Verizon Wireless	$46,520 - $58,800
Comcast Cable, Inc.	Not enough data
Time Warner Cable Company	Not enough data
WDS Global	Not enough data
Cablevision Systems Corporation	Not enough data

See more employers

Popular Industries

Salary Range


Call Center	$27,318 - $50,392
Insurance	$31,511 - $57,483
Telecommunications	$32,142 - $59,217
Banking	$31,135 - $56,714
Digital Cable / Broadband Provider	$30,431 - $55,142

Key Statistics for Call Center Supervisor Jobs

Gender

	Female 58%			Male 42%
Salary:	$34,068 - $48,371			$36,762 - $50,236

Years of Experience

Less than 1 year

1-4 years

39%

5-9 years

34%

10-19 years

22%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$32,628 - $63,131
Associate's Degree	$29,652 - $50,155
Master of Business Administration (MBA)	$44,491 - $53,800
Bachelor of Science (BS / BSc), Business Management	$39,305 - $46,387
Bachelor of Business Administration (BBA)	$32,748 - $61,463

See more degrees

Most Common Health Benefits

	Medical: 86%		Dental: 79%
	Vision: 63%		None: 11%

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Career Path for Call Center Supervisor Jobs

Common Past Jobs

Common Future Jobs

Call Center Supervisor

Salary Range

$28,128 - $58,570

	Customer Service Representative (CSR) $19,273 - $42,543
	Customer Service Supervisor $21,619 - $57,485
	Call Center Representative $19,354 - $40,535

Common Past Jobs

Common Future Jobs

Call Center Supervisor

Salary Range

$28,128 - $58,570

	Call Center Manager $32,092 - $83,634
	Team Supervisor, Call Center $26,133 - $56,983
	Call Center Director $44,838 - $140,553

Use GigZig to view more salary ranges for common past and future jobs

Salary Map for Call Center Supervisor Jobs

Highest Salaries By City for Call Center Supervisor Jobs

Top Cities by Popularity for Call Center Supervisor Jobs

Highest Salaries By City

Top Cities by Popularity

Call Center Supervisor Job Description

People with the job title Call Center Supervisor typically fall into one of the following PayScale standard occupations.

Call Center Supervisors

Supervises the day to day activities within the call center operations. Evaluates and coordinates the workflow and activities of call center representatives to meet the volume management target. Support call center representatives on incoming calls with difficult customers or calls that requires in-depth knowledge of of the company's products or services.