Mid-Career Call Center Team Leads pull down an average of $16.91 per hour. Most workers in this position report high levels of job satisfaction. In this profession, most enjoy medical and dental coverage, and a strong majority have vision insurance, as well. Most Mid-Career Call Center Team Leads survey respondents are women (71 percent). The data in this summary comes from the PayScale salary survey.

$31,511 - $55,893
(Median)
$32K
$43K
$56K
MEDIAN: $43,010
10%
50%
90%

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$12.02 - $22.64
(Median)
$12
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$31,511 - $55,893  
   
Bonus
$493.16 - $6,020  
Profit Sharing
$3,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,318 - $53,423  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 61
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.02 - $22.64  
   
Hourly Tips
$1.50  
Overtime
$18.29 - $37.48  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$493.16 - $6,020  
   
Profit Sharing
$3,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,318 - $53,423  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 97

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Skills That Affect Call Center Team Lead Salaries

Team Leadership
up arrow 1%

Customer Service
0%

Training
0%

National Average
$40,000

People Management
up arrow 1%

Microsoft Office
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.

Gender

Female
71 %
Male
29 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 84%
medical benefits
Vision: 77%
dental benefits
None: 9%
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