A care coordinator performs a number of responsibilities in a health care environment, including caring for patients through formulating, developing and implementing treatment plans. They must be able to gather all relevant information for a patient and deliver a care program that works best for each individual case. Care coordinators must also be able to communicate and educate families about the treatment plan being delivered to the patient. They must also ensure that all care programs meet with all hospital and legal requirements. A care coordinator are also responsible for maintaining education and practice standards by attending educational workshops and other methods. Additionally, they are responsible for scheduling services and enforcing all organizational standards. Care coordinators are also expected to uphold all confidentiality standards in the workplace.
This is generally a full-time job, which means care coordinators usually work a minimum of 40 hours a week. Typical employers of care coordinators are health care facilities and rehabilitation centers.
Most employers require at least a bachelor's degree in social work, heath care, or a other related field. Employers also generally require at least a year of related work experience. Care coordinators must be able to build relationships with patients and resolve conflicts. Being able to communicate effectively both verbally and in writing is essential.
Care Coordinator Tasks
Coordinate utilization review of managed care contracts.
Prepare and maintain resource data for utilization activities.
Maintain knowledge of insurance requirements in managed care plans.
Confer with physician during referral process.
Act as liaison between primary care, physicians, and alternative care facility.