Case management coordinators determine patients' need and then match them to appropriate services. The case management coordinator conducts interviews and research to match available programs with individual patients. They must respond to all patient questions and concerns appropriately. A case management coordinator may work in a public health department and determine individuals' eligibility for public health programs, or they may work at a hospital and match patients with the programs and treatments available; case management coordinators also may work with inmates to match inmates with mental health or skills programs for after release.
Case Management Coordinator Tasks
Perform evaluations of residents and organizes therapy, care plans and discharge instructions.
Prepare audits to ensure accurate documentation for Medicare benefit.
Recognize Medicare benefits and qualifications for possible residents.
Lead case management meetings to evaluate care plans.