Case Manager, Social Services Salary

Social Services Case Managers in the United States can expect only a modest salary, with average pay of just $37K per year. While the particular city and experience level impact pay for this group, the particular firm is the most influential factor. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction is high and work is enjoyable for most Social Services Case Managers. Women make up the vast majority of Social Services Case Managers (87 percent) who answered the questionnaire. The information for this snapshot was generated by responses to the PayScale salary survey.

$28,873 - $51,663
$29K
$37K
$52K
MEDIAN: $37,282
10%
50%
90%

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$12.81 - $23.85
$13
$17
$24
MEDIAN: $16.67
10%
50%
90%

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$0$51K
Salary $28,873 - $51,663
Bonus $25.53 - $3,915
Profit Sharing $3,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,991 - $51,316
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 914
Hourly Data $0$40
Hourly Rate $12.81 - $23.85
Overtime $12.12 - $40.70
Annual Data $0$51K
Bonus $25.53 - $3,915
Profit Sharing $3,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,991 - $51,316
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 520

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United States (change)

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Job Description for Case Manager, Social Services

Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.

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Case Manager, Social Services Tasks

  • Provide patient oriented case management and discharge planning in many different medical settings.
  • Implement treatment and transition procedures to a post medical environment.
  • Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.

Common Career Paths for Case Manager, Social Services


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Social Services Case Managers may experience a large salary bump if they progress into a role such as Registered Nurse. The latter position pays an average of $56K annually. A Social Services Case Manager often moves on to become a Case Manager or a Social Worker.

Case Manager, Social Services Job Listings

Popular Employer Salaries for Case Manager, Social Services


Well-known firms with a reputation for hiring numerous Social Services Case Managers include The Salvation Army, Department of Human Services, Department of Social Services, Catholic Charities, and Department of Child Services. Although Department of Human Services heads up the field in terms of compensation, offering the highest median salary at $45K, pay at this particular employer still varies considerably, running the full spectrum from $34K to $71K.

Not only do salaries lack room to grow — pay ranges from $23K to just $38K — but The Salvation Army offers the lowest pay in town to boot, with a median paycheck of $28K.

Popular Skills for Case Manager, Social Services


Survey participants wield an impressively varied skill set on the job. Most notably, facility with Medicaid Case Management, Client Interaction, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 35 percent, 14 percent, and 3 percent, respectively. Skills that pay less than market rate include Customer Service and Bilingual. Those familiar with Case Management also tend to know Microsoft Office.

Pay by Experience Level for Case Manager, Social Services

Pay by Experience for a Case Manager, Social Services has a positive trend. An entry-level Case Manager, Social Services with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 779 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Case Manager, Social Services with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 378 salaries. An experienced Case Manager, Social Services which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 259 salaries. A Case Manager, Social Services with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 97 salaries.

Pay Difference by Location

National Average: $36,381

Larger city markers indicate a job is popular in that location.

Washington is home to an above-average pay rate for Social Services Case Managers, 19 percent higher than the national average. Social Services Case Managers will also find cushy salaries in Denver (+13 percent), New York (+12 percent), Boston (+10 percent), and San Antonio (+10 percent). Phoenix is home to the smallest salaries in the field, lagging the national average by 9 percent. Below-median salaries also turn up in Indianapolis and Philadelphia (4 percent lower and 3 percent lower, respectively).

Case Manager, Social Services Reviews

Q: What is it like working as a Case Manager, Social Services?

Case Manager, Social Services in Urbana:
"Case manager."
Pros: Its difficult vut rewarding. A great deal of responsibilty and much of the time work comes home with you.
Cons: Bringing stress home.

Case Manager, Social Services in New York:
"Work for the people."
Pros: The people that benefit from the services.
Cons: Lack of growth in company.

Case Manager, Social Services in Metairie:
"Gratitude."
Pros: I love being Being able to help others.
Cons: The drive to walk and from work.

Case Manager, Social Services in Fort Walton Beach:
"Supporting families in need."
Pros: Helping families.
Cons: Nothing.

Case Manager, Social Services in Trenton:
"Some flexibility; laid back environment."
Pros: Everyone there works as a team to help attain our goals.
Cons: Stressful situations because it involves working with victims of domestic violence, some of whom are as young as age 3.

Related Job Salaries

Key Stats for Case Manager, Social Services

Gender

Female
87 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 178 votes.
Less than 1 year
6%
1-4 years
46%
5-9 years
22%
10-19 years
18%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Case Manager, Social Services Salaries

▲19%

▲10%

▲4%

National Average
$36,000

▼5%

Skills That Affect Case Manager, Social Services Salaries

Medicaid Case Management
▲35%

Client Interaction
▲14%



▲2%




Child Placement
▲1%

National Average
$36,000

Data Entry
▼3%

Bilingual
▼10%

Customer Service
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 178 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
22%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 71%
vision benefits
Vision: 59%
no benefits
None: 16%
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