Case Manager, Social Services Salary
Social Services Case Managers in the United States can expect only a modest salary, with average pay of just $37K annually. While geography and experience level impact pay for this group, the specific employer is the most influential factor. The vast majority of Social Services Case Managers (87 percent) who participated in the survey are women. Most workers in this position report high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The data in this summary comes from the PayScale salary survey.
|Salary||$28,888 - $51,455|
|Bonus||$39.15 - $4,085|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$28,187 - $51,245|
|Hourly Rate||$13.03 - $24.21|
|Overtime||$11.93 - $41.17|
|Bonus||$39.15 - $4,085|
|Total Pay (||$28,187 - $51,245|
Job Description for Case Manager, Social Services
Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.Read More...
Additionally, these case managers develop services or activities that are beneficial to participants, as well as implement behavioral, support, and rehabilitation services. They assist with goal development of case participants and suggest treatment options that fit their needs. Social service case managers also actively participate in staff meetings, receive training on best practices and client-care techniques, and use a computer to keep and update case files. In addition, social service case managers provide follow-up reports for each case and provide information to other case managers as required. Other responsibilities include assisting clients in the application process, handling clinical documentation, and working directly with community members to hear their expectations and establish standards for program procedures. They provide educational materials and implement social programs to address the needs of their client base as well.
A bachelor's degree in social work, social services, or a related field is required for this position; a master's degree may be required or preferred. Previous experience in a similar position may also be preferred. They also should have an advanced knowledge of program eligibility requirements. Social services case managers should also have leadership abilities, be able to multitask effectively, and work well independently and in a team setting.
Case Manager, Social Services Tasks
- Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.
- Implement treatment and transition procedures to a post medical environment.
- Provide patient oriented case management and discharge planning in many different medical settings.
Common Career Paths for Case Manager, Social Services
Social Services Case Managers' salaries may rise greatly for those who assume a higher-end position such as a Registered Nurse. The average Registered Nurse brings home $56K per year. A Case Manager or a Social Worker is a typical transition from a Social Services Case Manager role.
Popular Employer Salaries for Case Manager, Social Services
Dominating the field, The Salvation Army, Department of Human Services, Department of Social Services, Catholic Charities, and Department of Child Services are top firms with a reputation for hiring a great number of Social Services Case Managers. Department of Human Services offers the largest salaries in town ($45K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $34K to $71K.
The Salvation Army doles out the lowest salaries in town — median pay is $28K — not to mention workers can only make as much as $38K and scope of pay is rather limited.
Popular Skills for Case Manager, Social Services
Social Services Case Managers seem to wield many skills on the job. Most notably, facility with Medicaid Case Management, Client Interaction, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 36 percent, 15 percent, and 4 percent, respectively. At the other end of the pay range are skills like Customer Service and Bilingual. Those familiar with Case Management also tend to know Microsoft Office.
Pay by Experience Level for Case Manager, Social Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and pay tend to be weakly linked for Social Services Case Managers — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have less than five years' experience make $35K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $38K. Social Services Case Managers bring in $40K after working for 10 to 20 years. Social Services Case Managers who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $43K.
Pay Difference by Location
For Social Services Case Managers, busy Washington offers a higher-than-average pay rate, 19 percent above the national average. Social Services Case Managers can also look forward to large paychecks in cities like Denver (+13 percent), New York (+13 percent), Boston (+10 percent), and San Antonio (+10 percent). Phoenix is the lowest-paying area, 8 percent south of the national average. Employers also pay below the national average in Indianapolis (4 percent lower) and Philadelphia (3 percent lower).
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Key Stats for Case Manager, Social Services
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