Case Manager, Social Services Salary
It's impossible to make it big as a Social Services Case Managers in the United States; the average employee scrapes together only around $37K per year. This group's pay is mainly influenced by the particular firm, followed by the particular city and tenure. Work is enjoyable for Social Services Case Managers, who typically claim high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half. The vast majority of Social Services Case Managers (87 percent) who responded to the survey are women.
|Salary||$28,822 - $51,280|
|Bonus||$39.45 - $4,055|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$28,067 - $51,163|
|Hourly Rate||$12.98 - $24.23|
|Overtime||$12.02 - $41.75|
|Bonus||$39.45 - $4,055|
|Total Pay (||$28,067 - $51,163|
Job Description for Case Manager, Social Services
Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.Read More...
Additionally, these case managers develop services or activities that are beneficial to participants, as well as implement behavioral, support, and rehabilitation services. They assist with goal development of case participants and suggest treatment options that fit their needs. Social service case managers also actively participate in staff meetings, receive training on best practices and client-care techniques, and use a computer to keep and update case files. In addition, social service case managers provide follow-up reports for each case and provide information to other case managers as required. Other responsibilities include assisting clients in the application process, handling clinical documentation, and working directly with community members to hear their expectations and establish standards for program procedures. They provide educational materials and implement social programs to address the needs of their client base as well.
A bachelor's degree in social work, social services, or a related field is required for this position; a master's degree may be required or preferred. Previous experience in a similar position may also be preferred. They also should have an advanced knowledge of program eligibility requirements. Social services case managers should also have leadership abilities, be able to multitask effectively, and work well independently and in a team setting.
Case Manager, Social Services Tasks
- Provide patient oriented case management and discharge planning in many different medical settings.
- Implement treatment and transition procedures to a post medical environment.
- Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.
Common Career Paths for Case Manager, Social Services
Social Services Case Managers who transition into a Registered Nurse role may receive large pay increases as the latter position pays an average $56K per year. It is not uncommon for a Social Services Case Manager to continue on to become a Case Manager or a Social Worker.
Popular Employer Salaries for Case Manager, Social Services
The Salvation Army, Department of Human Services, Department of Social Services, Catholic Charities, and Department of Child Services are some prominent firms with considerable interest in employing a large team of Social Services Case Managers. Although Department of Human Services leads the field in pay with a median salary of $45K, employees there receive a wide spread of salaries, from $34K on the low end all the way up to $71K at the top.
The Salvation Army offers the least pay with a median salary of $28K; furthermore, salaries there max out at only $38K.
Popular Skills for Case Manager, Social Services
Survey results imply that Social Services Case Managers deploy a substantial tool kit of skills at work. Most notably, facility with Medicaid Case Management, Client Interaction, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 36 percent, 15 percent, and 4 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service and Bilingual. Most people familiar with Case Management also know Microsoft Office.
Pay by Experience Level for Case Manager, Social Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Social Services Case Managers with a lot of experience do not necessarily enjoy more money. The median compensation for relatively untried workers is $35K; in the five-to-10 year group, it's higher at around $38K. Social Services Case Managers see a median salary of $40K after reaching one to two decades on the job. Veterans who have acquired more than 20 years report a median income of $44K, which is generally higher than the pay reported by other tenure groups.
Pay Difference by Location
Washington offers some of the highest pay in the country for Social Services Case Managers, 20 percent above the national average. Social Services Case Managers will also find cushy salaries in New York (+13 percent), San Antonio (+11 percent), Denver (+10 percent), and Boston (+8 percent). Phoenix ranks last in the field for pay, reporting salaries 8 percent below the national average. Employers pay around 4 percent less in Indianapolis and 2 percent less in Atlanta, below-median salaries for those in this field.
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Key Stats for Case Manager, Social Services
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based on 138 votes.