Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.
Case Manager, Social Services Tasks
Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.
Implement treatment and transition procedures to a post medical environment.
Provide patient oriented case management and discharge planning in many different medical settings.