Case Manager, Social Services Salary
Those pursuing careers as Social Services Case Managers in the United States may have to make do with less; average incomes for people in this area hover around only $37K annually. Earnings for this group are mostly affected by the company, followed by career length and geographic location. The vast majority (86 percent) of Social Services Case Managers who took the survey are female. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The majority of workers are highly satisfied with their job. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Job Description for Case Manager, Social Services
Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.Read More...
Additionally, these case managers develop services or activities that are beneficial to participants, as well as implement behavioral, support, and rehabilitation services. They assist with goal development of case participants and suggest treatment options that fit their needs. Social service case managers also actively participate in staff meetings, receive training on best practices and client-care techniques, and use a computer to keep and update case files. In addition, social service case managers provide follow-up reports for each case and provide information to other case managers as required. Other responsibilities include assisting clients in the application process, handling clinical documentation, and working directly with community members to hear their expectations and establish standards for program procedures. They provide educational materials and implement social programs to address the needs of their client base as well.
A bachelor's degree in social work, social services, or a related field is required for this position; a master's degree may be required or preferred. Previous experience in a similar position may also be preferred. They also should have an advanced knowledge of program eligibility requirements. Social services case managers should also have leadership abilities, be able to multitask effectively, and work well independently and in a team setting.
Case Manager, Social Services Tasks
- Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.
- Implement treatment and transition procedures to a post medical environment.
- Provide patient oriented case management and discharge planning in many different medical settings.
Common Career Paths for Case Manager, Social Services
Social Services Case Managers' salaries may rise greatly for those who assume a higher-end position such as a Registered Nurse. The average Registered Nurse brings home $56K per year. Becoming a Case Manager or a MSW Social Worker is a common transition from a Social Services Case Manager role.
Case Manager, Social Services Job Listings
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Popular Employer Salaries for Case Manager, Social Services
Leading companies who hire large numbers of Social Services Case Managers include The Salvation Army, Department of Human Services, Catholic Charities, Department of Social Services, and Department of Child Services. Although Department of Human Services leads the field in pay with a median salary of $44K, employees there receive a wide spread of salaries, from $32K on the low end all the way up to $71K at the top.
The Salvation Army doles out the lowest salaries in town — median pay is $28K — not to mention workers can only make as much as $38K and scope of pay is rather limited.
Popular Skills for Case Manager, Social Services
Social Services Case Managers report using a deep pool of skills on the job. Most notably, facility with Medicaid Case Management and Client Interaction are correlated to pay that is significantly above average, leading to increases of 36 percent and 15 percent, respectively. At the other end of the pay range are skills like Customer Service and Bilingual. Those familiar with Case Management also tend to know Microsoft Office.
Pay by Experience Level for Case Manager, Social Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Social Services Case Managers with a lot of experience do not necessarily enjoy more money. Relatively untried employees who have less than five years' experience have a median salary of $35K. Those who have been around for five to 10 years can expect to take home more — $37K on average. After working for 10 to 20 years, Social Services Case Managers make a median salary of $40K. In the end, more experience does seem to mean larger paychecks; seasoned Social Services Case Managers with more than 20 years of experience earn a predictably higher median salary of $46K.
Pay Difference by Location
Social Services Case Managers will find that Washington offers an impressive pay rate, one which exceeds the national average by 19 percent. Social Services Case Managers can also look forward to large paychecks in cities like Denver (+14 percent), New York (+10 percent), Boston (+7 percent), and Los Angeles (+5 percent). The smallest paychecks in the market, 8 percent south of the national average, can be found in Phoenix. Not at the bottom but still paying below the median are employers in Atlanta and Cleveland (7 percent lower and 6 percent lower, respectively).