What do you wish you knew about your job when you first started out?
Case Manager, Social Services in Birmingham:
"That you would have to juggle so many issues at one time."
Always make sure your record keeping is detailed and accurate.
Case Manager, Social Services in Portland:
"Time Management Is Essential."
Create boundaries for yourself in the way you manage your workload/caseload. Having systems in place to address workflow and timely processing, while maintaining regular contact with clients is essential. Use technology to your advantage.