Case Manager Salary

Case Managers in the United States can expect only a modest salary, with average pay of just $38K annually. Individual bonuses, profit sharing and commission for Case Managers — as high as $7K, $3K and $15K, respectively — each contribute to the degree of variation within overall compensation, ranging from $28K to $68K. The most influential factor affecting pay for this group is the company, though tenure and location have a (lesser) impact as well. Work is enjoyable for Case Managers, who typically claim high levels of job satisfaction. The vast majority of Case Managers (82 percent) who participated in the survey are women. A strong majority report receiving medical coverage from their employers and more than half collect dental insurance. This overview is based on answers to PayScale's salary questionnaire.

$28,821 - $69,428
$29K
$38K
$69K
MEDIAN: $38,449
10%
50%
90%

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$12.43 - $31.13
$12
$17
$31
MEDIAN: $16.55
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$28,821 - $69,428  
   
Bonus
$204.73 - $6,743  
Profit Sharing
$15.46 - $3,394  
Commission
$507 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,568 - $68,309  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 4,045
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$12.43 - $31.13  
   
Hourly Tips
$1.44  
Overtime
$15.99 - $46.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$204.73 - $6,743  
   
Commission
$507 - $14,795  
Profit Sharing
$15.46 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,568 - $68,309  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 2,965

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Case Manager

Case managers can help recovering addicts, the elderly, ex-convicts, people with severe illnesses, or the impoverished. Case managers give people advice and guidance in areas that will help improve an individual’s life. A case manager will normally work very closely with health providers, such as general care practitioners, psychiatrists, and psychologists.

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Case Manager Tasks

  • Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims.
  • Compile, audit and analyze patient records to document condition and treatment and to provide data for cost control and care improvement efforts.
  • Recommend process and policies to improve quality of patient services and increase revenue.
  • Analyze information gathered by investigation; report findings and recommendations.

Common Career Paths for Case Manager


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Case Managers may experience a large salary bump if they progress into a role such as Director of Case Management. The latter position pays an average of $88K annually. When Case Managers are ready for the next step in their careers, they often become Social Workers or Nurse Case Managers. Those roles pay an additional $3K and $27K, respectively.

Medical Case Manager Job Listings

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Popular Employer Salaries for Case Manager


Catholic Charities, The Salvation Army, Humana, Inc., UnitedHealth Group, and Aetna, Inc. are all popular places to work. Employees of UnitedHealth Group can expect to make the most, with the company offering a median salary of $72K; however, pay is widely dispersed from bottom to top, ranging from $47K to $95K. Soaring salaries can also be found at Humana, Inc., Kindred Healthcare, and Cigna Corporation, where earnings of $64K, $63K, or $62K are standard for Case Managers.

Pay for Case Managers is the lowest at Goodwill Industries, which has a median salary of $31K. In addition, there's little room to grow there, with salaries maxing out at $42K. Others at the bottom of the scale for this job include The Salvation Army at $32K, Big Brothers Big Sisters at $32K, and Volunteers of America, where $34K is the norm.

Popular Skills for Case Manager


Case Managers seem to require a rather large skill set. Most notably, facility with Utilization Review, Home Health/Home Care, and Patient Education are correlated to pay that is significantly above average, leading to increases of 48 percent, 14 percent, and 9 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Community Outreach / Activism, Diagnosis and Treatment Planning, and Group Therapy. Those educated in Case Management tend to be well versed in Oral / Verbal Communication and Counseling.

Pay by Experience Level for Case Manager

Pay by Experience for a Case Manager has a positive trend. An entry-level Case Manager with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 4,222 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Case Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 1,678 salaries. An experienced Case Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $42,000 based on 1,302 salaries. A Case Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 502 salaries.

Pay Difference by Location

National Average: $36,761

Larger city markers indicate a job is popular in that location.

For Case Managers, busy Tampa offers a higher-than-average pay rate, 21 percent above the national average. Case Managers can also look forward to large paychecks in cities like Atlanta (+16 percent), Houston (+12 percent), Minneapolis (+11 percent), and Los Angeles (+9 percent). Trailing the national average by 4 percent, Columbus is the market with the smallest paychecks. A couple other locations with smaller-than-average paychecks include Chicago and Indianapolis (1 percent lower).

Case Manager Reviews

Q: What is it like working as a Case Manager?

Case Manager in Saint Ignace:
"Optimistic Community Member."
Pros: I enjoy helping people overcome difficulties in their life. It is always interesting learning where the people have been and how we can help them move on and improve their current situation and watch them succeed in the community.
Cons: Stress Level, Burn out,

Case Manager in Westminster:
"Helping others."
Pros: Helping families get Medicaid and keeping it going. Being able to work independently and being trusted to get the job done.
Cons: I don't talk to to many people since I'm the only one that has my type of case load.

Case Manager in Arlington:
Pros: Flexibility of my schedule, meeting my clients, many times feeling as though I am able to really help them.
Cons: Upper management. No accountability for those in power.

Case Manager in Phoenix:
"Working Hard for the Money."
Pros: I like working independently. I like working on team projects. I like being an advocate for the clients. I like working in an administrative role. I like working behind the scenes. I like the casual dress work environment. I like available flexibility in the work schedule. I like working from home part-time.
Cons: I do not like the stress level in the work environment sometimes. I do not like the disagreements between staff to staff. I do not like the disagreements between clients to client. I do not like the low moral.

Case Manager in Kalamazoo:
"Rewarding but stressful; underfunded."
Pros: Feeling as though my job makes a positive difference in the lives of people that are left behind in our society.
Cons: I work too hard, work too much after hours for no pay.

Case Manager in Springfield:
"Care coordination at its best."
Pros: Able to care coordinate with other disciplines, make differences in members life, able to work independently in most cases, and love flexibility the job offers.
Cons: Poor organizational structure and communication.

Case Manager in Laredo:
"The Workplace."
Pros: I enjoy interacting with patients on a daily basis. I like knowing that they need my help and I will try my best each day to let them know that I am here for whatever they need. I enjoy that while it can be fast paced, I never feel a rush to overwork myself. I get along really great with my co-workers and offer my assistance to them whenever they need it.
Cons: I can't say there is anything bad about working for this company, besides the pay I am very happy there.

Related Job Salaries

Key Stats for Case Manager

Gender

Female
82 %
Male
18 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 852 votes.
Less than 1 year
8%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Case Manager Salaries

▲67%

▲15%

▲6%

National Average
$37,000

▼6%

Skills That Affect Case Manager Salaries






▲1%

Case Management
▼0%

National Average
$37,000



▼3%

Microsoft Office
▼3%


Group Therapy
▼5%

Diagnosis and Treatment Planning
▼5%

Community Outreach / Activism
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 852 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 65%
vision benefits
Vision: 54%
no benefits
None: 19%
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