Case Manager Salary

Case Managers aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $37K annually. The income range spans the entire spectrum between $27K and $70K per year. Including potential for bonuses and profit sharing — peaking near $3K and $5K, respectively — total cash payment to Case Managers can bottom out near $27K or peak near $70K depending on individual performance. The specific employer is the biggest factor affecting pay for this group, followed by career duration and location. Medical benefits are awarded to a strong majority, and a majority earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. Female Case Managers far outnumber their male contemporaries among survey respondents. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$27,730 - $68,864
(Median)
$28K
$37K
$69K
MEDIAN: $37,088
10%
50%
90%

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$11.98 - $33.22
(Median)
$12
$16
$33
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$27,730 - $68,864  
   
Bonus
$0.00 - $3,025  
Profit Sharing
$-0.49 - $5,081  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,599 - $69,710  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 4,081
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.98 - $33.22  
   
Overtime
$1.45 - $46.04  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $3,025  
   
Profit Sharing
$-0.49 - $5,081  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,599 - $69,710  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 2,501
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Job Description for Case Manager

The Medical Case Manager usually answers to either the director of nursing or clinical care for the facility, or the CFO. Duties include but are not limited to interviewing or corresponding with physicians to correct errors or omissions and to investigate questionable claims; analyzing information gathered by investigation; reporting findings and recommendations; recommending process and policies to improve quality of patient services and increase revenue; and compiling, auditing and analyzing patient records to document conditions and treatments and to provide data for cost control and care improvement efforts.

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Case Manager Tasks

  • Recommend process and policies to improve quality of patient services and increase revenue.
  • Analyze information gathered by investigation; report findings and recommendations.
  • Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims.
  • Compile, audit and analyze patient records to document condition and treatment and to provide data for cost control and care improvement efforts.

Common Career Paths for Case Manager


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Case Managers sometimes assume positions such as Directors of Case Management. That role pays $85K per year on average. A Social Services Case Manager role is the most common promotion for Case Managers moving up the ladder. Pay for this role tends to be $31K per year. Another typical, albeit less common, transition for Case Managers is a Nurse Case Manager position, where earnings are usually $62K.

Medical Case Manager Job Listings

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Popular Employer Salaries for Case Manager


Case Managers fill the offices of leading firms Catholic Charities, Humana, Inc., Aetna, Inc., The Salvation Army, and Centene Corporation. Employees at UnitedHealth Group enjoy the biggest paychecks, and $70K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $48K and higher ones not far away at only $80K. Other leaders in compensation levels are Aetna, Inc. at $65K, Humana, Inc. at $64K, and Kindred Healthcare, where Case Managers annually earn $62K.

The consistently lowest paying firm on the list is The Salvation Army, where the median salary is just $30K — less than half of the top paying company's rate. Others at the bottom of the scale for this job include Volunteers of America at $31K, and Big Brothers Big Sisters where $31K is the norm, but it is worth noting that some Case Managers there earn up to $39K.

Popular Skills for Case Manager


Survey results imply that Case Managers deploy a substantial tool kit of skills at work. Most notably, facility with Utilization Review, Home Health/Home Care, and Patient Education are correlated to pay that is significantly above average, leading to increases of 65 percent, 24 percent, and 14 percent, respectively. Skills that seem to negatively impact pay include Organizing, Data Entry, and Bilingual. Most people experienced in Case Management also know Oral / Verbal Communication and Counseling.

Pay by Experience Level for Case Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of Case Managers. Individuals who have worked for fewer than five years bring in approximately $34K on average. Those in the five-to-10 year range can expect an average that is only a touch bigger at $39K. Case Managers see a median salary of $46K after reaching one to two decades on the job. Survey participants who have worked for more than two decades report bringing in $61K on average.

Pay Difference by Location


Case Managers will find that Houston offers an impressive pay rate, one which exceeds the national average by 17 percent. Case Managers can also look forward to large paychecks in cities like Atlanta (+10 percent), Dallas (+10 percent), Miami (+6 percent), and Seattle (+4 percent). Falling short of the national average by 5 percent, the area with the worst salaries is Phoenix. Employers in Austin and Chicago also lean toward paying below-median salaries (3 percent less).

Case Manager Reviews

What is it like working as a Case Manager?

Case Manager in Laredo:
"The Workplace."
Pros: I enjoy interacting with patients on a daily basis. I like knowing that they need my help and I will try my best each day to let them know that I am here for whatever they need. I enjoy that while it can be fast paced, I never feel a rush to overwork myself. I get along really great with my co-workers and offer my assistance to them whenever they need it.
Cons: I can't say there is anything bad about working for this company, besides the pay I am very happy there.

Case Manager in Opelika:
"The Advantages And Disadvantages Of Being A Case Manager."
Pros: I really like the on-the-job training, practice and experience. The enjoyment of meeting new families and assisting the families according to the need. The families' extending the appreciation for the assistance offered has been encouragement to continue in this field.
Cons: The disadvantages regarding this job is the lack of participation and effort shown by the individuals that are being offered services. Witnessing co-workers lack of desire to serve individuals due to bias views. Lastly, but very important is the low pay scale for individuals working for the agency.

Case Manager in Rockville:
"Case Manager Position."
Pros: Making a difference in the lives of homeless and formerly homeless individuals.
Cons: Care giver burnout.

Case Manager in Bronxville:
Pros: I love seeing individuals I work with achieve the goals and standards they set for themselves. Also the level of respect and trust that is shared from both sides of the spectrum.
Cons: I would say the bad is when you have to do what is best for the individual your working with even if it hurts them emotionally you know in the end they will be better because of it.

Related Job Salaries

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Experience Affects Case Manager Salaries




National Average
$36,000


Skills That Affect Case Manager Salaries




Insurance
up arrow 10%

National Average
$36,000

Case Management
up arrow 1%

Customer Service
up arrow 3%

Spanish Language
up arrow 3%

Oral / Verbal Communication
up arrow 4%


Crisis intervention
up arrow 5%


Problem Solving
up arrow 6%

Bilingual
up arrow 8%

Data Entry
up arrow 8%

Organizing
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 975 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
20%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 18%
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