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Case Manager Salary

It's impossible to make it big as a Case Managers in the United States; the average employee scrapes together only around $37K per year. Pay ranges from $27K on the low end to $70K per year on the high end. Final cash compensation to Case Managers varies from around $27K to approximately $70K; choice pay grades include potential for bonuses and profit sharing as high as $3K and $5K, respectively. Earnings for this group are mostly affected by the specific employer, followed by career duration and location. The vast majority of Case Managers (84 percent) who responded to the survey are women. Most Case Managers report high levels of job satisfaction. Medical benefits are awarded to a fair number, and more than half earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$27,709 - $68,738
(Median)
$28K
$37K
$69K
MEDIAN: $37,029
10%
50%
90%

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$11.93 - $33.41
(Median)
$12
$16
$33
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$27,709 - $68,738  
   
Bonus
$0.00 - $2,995  
Profit Sharing
$-0.50 - $5,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,520 - $69,712  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 3,822
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.93 - $33.41  
   
Overtime
$1.37 - $46.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $2,995  
   
Profit Sharing
$-0.50 - $5,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,520 - $69,712  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 2,350

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Case Manager

The Medical Case Manager usually answers to either the director of nursing or clinical care for the facility, or the CFO. Duties include but are not limited to interviewing or corresponding with physicians to correct errors or omissions and to investigate questionable claims; analyzing information gathered by investigation; reporting findings and recommendations; recommending process and policies to improve quality of patient services and increase revenue; and compiling, auditing and analyzing patient records to document conditions and treatments and to provide data for cost control and care improvement efforts.

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Case Manager Tasks

  • Recommend process and policies to improve quality of patient services and increase revenue.
  • Analyze information gathered by investigation; report findings and recommendations.
  • Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims.
  • Compile, audit and analyze patient records to document condition and treatment and to provide data for cost control and care improvement efforts.

Common Career Paths for Case Manager


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At the upper end, Case Managers who move into a Director of Case Management role can end up with a hefty increase in pay. The average income for Directors of Case Management is a much higher $85K per year. More often than not, a Social Services Case Manager role is the next step for Case Managers moving up in the field. Pay for Social Services Case Managers is usually $31K. Many Case Managers choose to take on a Registered Nurse role instead, where salaries are typically $55K.

Medical Case Manager Job Listings

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Popular Employer Salaries for Case Manager


Known for taking on a considerable number of Case Managers, Catholic Charities, Aetna, Inc., Humana, Inc., The Salvation Army, and Centene Corporation are leading firms in the industry. UnitedHealth Group offers the best pay with a median salary of $69K, though salaries there don't seem that varied, bottoming out near $47K and maxing out at just $77K. Those in search of high salaries should also consider Kindred Healthcare, Aetna, Inc., and Humana, Inc., top-paying firms where Case Managers rake in a comfortable $67K, $66K, or $65K, respectively.

Considering that the median salary at Big Brothers Big Sisters is a shallow $29K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is less than half of the top paying employer's rate. The Salvation Army, Volunteers of America, and Area Agency On Aging also rank near the bottom for pay, handing out $30K, $30K, and $32K-paychecks on average.

Popular Skills for Case Manager


Case Managers report using a large range of skills on the job. Most notably, facility with Utilization Review, Home Health/Home Care, and Patient Education are correlated to pay that is significantly above average, leading to increases of 62 percent, 23 percent, and 14 percent, respectively. Those listing Microsoft Excel as a skill should be prepared for drastically lower pay. Organizing and Data Entry also typically command lower compensation. Those educated in Case Management tend to be well versed in Oral / Verbal Communication and Counseling.

Pay by Experience Level for Case Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Case Managers with a rich background of experience are typically rewarded with larger paychecks. In this position, someone who has worked for fewer than five years can expect a median salary of $34K. The median for people with five to 10 years of experience is only a little bit higher at $39K. Case Managers with one to two decades of relevant experience report an average salary of approximately $47K. Seasoned veterans with 20 years under their belts enjoy a median income of $62K.

Pay Difference by Location


For Case Managers, Washington provides a pay rate that is 13 percent greater than the national average. Case Managers will also find cushy salaries in Houston (+10 percent), Dallas (+9 percent), San Antonio (+6 percent), and Miami (+6 percent). Those in the field find the lowest salaries in Philadelphia, 5 percent below the national average. Below-median salaries also turn up in Phoenix and Chicago (4 percent lower and 2 percent lower, respectively).

Case Manager Reviews

What is it like working as a Case Manager?

Case Manager in Laredo:
"The Workplace."
Pros: I enjoy interacting with patients on a daily basis. I like knowing that they need my help and I will try my best each day to let them know that I am here for whatever they need. I enjoy that while it can be fast paced, I never feel a rush to overwork myself. I get along really great with my co-workers and offer my assistance to them whenever they need it.
Cons: I can't say there is anything bad about working for this company, besides the pay I am very happy there.

Case Manager in Opelika:
"The Advantages And Disadvantages Of Being A Case Manager."
Pros: I really like the on-the-job training, practice and experience. The enjoyment of meeting new families and assisting the families according to the need. The families' extending the appreciation for the assistance offered has been encouragement to continue in this field.
Cons: The disadvantages regarding this job is the lack of participation and effort shown by the individuals that are being offered services. Witnessing co-workers lack of desire to serve individuals due to bias views. Lastly, but very important is the low pay scale for individuals working for the agency.

Case Manager in Rockville:
"Case Manager Position."
Pros: Making a difference in the lives of homeless and formerly homeless individuals.
Cons: Care giver burnout.

Case Manager in Bronxville:
Pros: I love seeing individuals I work with achieve the goals and standards they set for themselves. Also the level of respect and trust that is shared from both sides of the spectrum.
Cons: I would say the bad is when you have to do what is best for the individual your working with even if it hurts them emotionally you know in the end they will be better because of it.

Related Job Salaries

United States (change)

Experience Affects Case Manager Salaries




National Average
$36,000


Skills That Affect Case Manager Salaries




Insurance
up arrow 12%

National Average
$36,000

Case Management
up arrow 1%

Customer Service
up arrow 3%

Spanish Language
up arrow 3%

Oral / Verbal Communication
up arrow 4%


Crisis intervention
up arrow 5%


Bilingual
up arrow 8%

Data Entry
up arrow 8%

Organizing
up arrow 17%

Microsoft Excel
up arrow 26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 988 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
20%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 18%
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