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Case Manager Salary

Case Managers aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $37K annually. Pay ranges from $27K on the low end to $70K per year on the high end. Total cash earnings of Case Managers range from $27K on the low end to $70K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $3K and $5K, respectively. The company is the biggest factor affecting pay for this group, followed by tenure and geography. Most Case Managers like their work and job satisfaction is high. A strong majority report receiving medical coverage from their employers and a majority collect dental insurance. The vast majority (84 percent) of Case Managers who took the survey are female. The data for this synopsis comes from respondents who took the PayScale salary survey.

$27,727 - $68,737
(Median)
$28K
$37K
$69K
MEDIAN: $37,052
10%
50%
90%

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$11.96 - $33.20
(Median)
$12
$16
$33
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$27,727 - $68,737  
   
Bonus
$0.00 - $3,000  
Profit Sharing
$-0.50 - $5,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,570 - $69,562  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 3,909
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.96 - $33.20  
   
Overtime
$1.31 - $45.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $3,000  
   
Profit Sharing
$-0.50 - $5,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,570 - $69,562  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 2,394
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Job Description for Case Manager

The Medical Case Manager usually answers to either the director of nursing or clinical care for the facility, or the CFO. Duties include but are not limited to interviewing or corresponding with physicians to correct errors or omissions and to investigate questionable claims; analyzing information gathered by investigation; reporting findings and recommendations; recommending process and policies to improve quality of patient services and increase revenue; and compiling, auditing and analyzing patient records to document conditions and treatments and to provide data for cost control and care improvement efforts.

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Case Manager Tasks

  • Recommend process and policies to improve quality of patient services and increase revenue.
  • Analyze information gathered by investigation; report findings and recommendations.
  • Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims.
  • Compile, audit and analyze patient records to document condition and treatment and to provide data for cost control and care improvement efforts.

Common Career Paths for Case Manager


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For Case Managers, progressing to a Director of Case Management role may result in a significant raise. On average, a Director of Case Management can earn $85K annually. A Social Services Case Manager role is the most common promotion for Case Managers moving up the ladder. Pay for this role tends to be $31K per year. Another typical, albeit less common, transition for Case Managers is a Registered Nurse position, where earnings are usually $55K.

Medical Case Manager Job Listings

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Popular Employer Salaries for Case Manager


Catholic Charities, Humana, Inc., Aetna, Inc., The Salvation Army, and Centene Corporation are all popular places to work. UnitedHealth Group offers the best pay with a median salary of $69K, though salaries there don't seem that varied, bottoming out near $47K and maxing out at just $77K. Case Managers will also find cushy salaries at Aetna, Inc. (+$66K), Humana, Inc. (+$64K), and Kindred Healthcare (+$62K).

Less than half of the top paying company's rate, Big Brothers Big Sisters offers a median salary of just $29K, consistently last on the pay scale ladder by far. Others at the bottom of the scale for this job include The Salvation Army at $30K, and Volunteers of America where $31K is the norm, but it is worth noting that some Case Managers there earn up to $43K.

Popular Skills for Case Manager


Case Managers seem to exploit a large range of skills on the job. Most notably, facility with Utilization Review, Home Health/Home Care, and Patient Education are correlated to pay that is significantly above average, leading to increases of 61 percent, 22 percent, and 13 percent, respectively. At the other end of the pay range are skills like Organizing, Data Entry, and Bilingual. For most people, competency in Case Management indicates knowledge of Oral / Verbal Communication and Counseling.

Pay by Experience Level for Case Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Case Managers generally obtain higher compensation for more plentiful past experience. During the first five years of their careers, Case Managers see a median income of $34K. Survey respondents with five to 10 years of experience report an only modestly higher median of $39K. For Case Managers, 10 to 20 years of experience on the job amounts to an average salary of $47K. Old hands who claim more than two decades on the job enjoy average earnings of $62K.

Pay Difference by Location


Washington offers some of the highest pay in the country for Case Managers, 13 percent above the national average. Case Managers can also look forward to large paychecks in cities like Houston (+11 percent), Dallas (+9 percent), Atlanta (+7 percent), and Miami (+6 percent). The smallest paychecks in the market, 5 percent south of the national average, can be found in Phoenix. Philadelphia and Chicago are a couple other places where companies are known to pay below the median — salaries are 5 percent lower and 2 percent lower, respectively.

Case Manager Reviews

What is it like working as a Case Manager?

Case Manager in Laredo:
"The Workplace."
Pros: I enjoy interacting with patients on a daily basis. I like knowing that they need my help and I will try my best each day to let them know that I am here for whatever they need. I enjoy that while it can be fast paced, I never feel a rush to overwork myself. I get along really great with my co-workers and offer my assistance to them whenever they need it.
Cons: I can't say there is anything bad about working for this company, besides the pay I am very happy there.

Case Manager in Opelika:
"The Advantages And Disadvantages Of Being A Case Manager."
Pros: I really like the on-the-job training, practice and experience. The enjoyment of meeting new families and assisting the families according to the need. The families' extending the appreciation for the assistance offered has been encouragement to continue in this field.
Cons: The disadvantages regarding this job is the lack of participation and effort shown by the individuals that are being offered services. Witnessing co-workers lack of desire to serve individuals due to bias views. Lastly, but very important is the low pay scale for individuals working for the agency.

Case Manager in Rockville:
"Case Manager Position."
Pros: Making a difference in the lives of homeless and formerly homeless individuals.
Cons: Care giver burnout.

Case Manager in Bronxville:
Pros: I love seeing individuals I work with achieve the goals and standards they set for themselves. Also the level of respect and trust that is shared from both sides of the spectrum.
Cons: I would say the bad is when you have to do what is best for the individual your working with even if it hurts them emotionally you know in the end they will be better because of it.

Related Job Salaries

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Experience Affects Case Manager Salaries




National Average
$36,000


Skills That Affect Case Manager Salaries




Insurance
up arrow 12%

National Average
$36,000

Case Management
up arrow 1%

Spanish Language
up arrow 2%

Customer Service
up arrow 3%

Oral / Verbal Communication
up arrow 4%


Crisis intervention
up arrow 5%


Problem Solving
up arrow 6%

Bilingual
up arrow 8%

Data Entry
up arrow 8%

Organizing
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 983 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
20%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 67%
vision benefits Vision: 53% employee benefits None: 18%
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