What do you wish you knew about your job when you first started out?
Case Manager in Dallas:
"Great People Skills Is A Must; Administrative Details Also."
Be prepared to work long hours. Develop your people skills. Don't be judgmental; have empathy. Always look for good training opportunities to enhance your skills. Learn Spanish. Administrative details are critical in this field. One detail missed could be costly, in human terms to the client and financially to the employer. Network frequently to learn about new services for your clients.