A Cashier is an employee who operates a cash drawer by taking orders of customers and handling store receipts and money. Typically, a Cashier will be working a regular 8-hour workday. After clocking in, a Cashier's day begins. For most of the day, a Cashier will be stationed inside the employer's building at a particular cash register, the contents of which will be the Cashier's cash drawer.
The cash drawer will be filled at the beginning of the day with a set amount of cash consisting of various denominations of bills and coins. The Cashier assigned to this cash register on this day will be responsible for healthily maintaining the level of cash in the drawer, as well as the necessary coins needed to dispense change to customers who pay with larger bills. A Cashier will also be fulfilling credit and debit card transactions and may also facilitate check payments, depending on the situation. The Cashier will be responsible for taking the customers' orders and payments, giving them back any change they are due, processing their payments, and delivering both the customers' orders (which the Cashier will bag for the convenience of the customer) and their sales receipts.
The Cashier will also be stashing and keeping track of the merchant's copies of receipts. All of these ongoing events should be reported to the immediate manager as needed. Oftentimes, whenever no customer is present to request an order, the Cashier will be cleaning and arranging the work space around the register as well as any items nearby, either on display or ready to be transported to a different location in the building.
A Cashier should also keep alert for any wandering customers or loiterers who appear to require assistance or direction. The Cashier will be responsible for securing and maintaining a work station free of clutter, irrelevant items, and hazardous materials. A Cashier on a specific cash register drawer will be responsible, at the end of the day, for counting the cash drawer and ensuring that the levels of cash inside the drawer be resolved to the same dollar amount as the drawer held originally. The Cashier must deliver excess cash to the immediate manager and must also present all of the merchant copies of receipts for filing. Finally, the Cashier must securely lock down the work station and ensure it is both clean and tidy before clocking out. Most Cashier positions do not require anything more than a high school diploma, but occasionally a Cashier job may require familiarity or proficiency with computerized office software or the handling of cash in general.
- Bag merchandise and collect money.
- Operate cash register to process sales.
- Close and balance cash drawers.