Casino Shift Manager Salary
More than half of Casino Shift Managers in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $31K to $72K per year, and the average comes out to $49K annually. Geography is the biggest factor affecting pay for this group, followed by career length. Male Casino Shift Managers who responded to the survey are more common than women; more than half (61 percent) are men. The majority of workers are highly satisfied with their job. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a fair number. This report is based on answers to PayScale's salary questionnaire.
Job Description for Casino Shift Manager
Casino shift managers are responsible for overseeing a casino's general operations and work schedules during their shifts; this position is supervisory in nature and often referred to as the "assistant manager." and it is supervisory in nature. Casino shift managers work within the casino, either in an office or on the floor to circulate among tables and observe customers and employees. Hours and shifts for this position vary greatly, as many casinos are open twenty-four hours. Formal education is not strictly required, but this person should have prior experience in the field and a great deal of knowledge of casino games and procedures.Read More...
A casino shift manager will have a wide array of duties, including: supervising all activities on the casino floor; ensuring accordance with company procedures and adherence to management policy; enforcing gaming regulations; verifying and signing credits; handling all irregularities or customer service issues; supervising cash drops; counting table games; recognizing and reporting any suspicious activity; approving employee schedules; conducting meetings; and writing reports.
Those in this position should be knowledgeable of, and able to recognize, any forms of cheating within the casino. Of course, they must have in-depth knowledge of casino games and dealer procedures, as well as expert customer service and communication skills. Natural leadership skills are also essential.
Casino Shift Manager Tasks
- Assist managers and supervisors to streamline operations and promote the highest quality of service.
- Coordinate, lead, and encourage employees and resolve team issues.
- Review staffing needs and adjust staffing levels according to level of demand.
- Ensure all areas follow casino and external policies and regulations.
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Pay by Experience Level for Casino Shift Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and pay tend to be weakly linked for Casino Shift Managers — those with more experience do not necessarily bring in higher earnings. The average worker who claims fewer than five years of experience earns around $45K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $50K. Casino Shift Managers claiming one to two decades of experience make an estimated median of $51K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $53K.