A charge entry specialist works for a medical company and is responsible for carefully reviewing many types of data given by clients. This data can include demographics, patient billing, and insurance information gathering. The job of charge entry specialist improves client services and operations by productively and efficiently distributing this data.
There are many different duties and qualifications necessary. Good skills with customers and services are necessary. The charge entry specialist is responsible for answering calls from clients and returning calls to clients. The charge entry specialist is responsible for entering payment and insurance information. Charge entry specialists work in an office setting, and they mainly spend time at a desk entering data into a computer. Since the role of charge entry specialist is mostly data entry, familiarity with computers and programs, such as outlook and excel, is vital. It is also preferred to have experience with programs related to billing information. Strong math skills is also a necessity, since the charge entry specialist mostly works with billing and payments.
A high school diploma or GED is required, as well as up to two years of work experience in a related field. The role of charge entry specialist is considered an operations position, and the individual is required to respond to a manager.
Charge Entry Specialist Tasks
Contact customers in order to obtain or relay account information.
Review and retain hospital records in order to compute fees and charges due.
Input, review and prepare patient and insurance data into the charge master system.
Research and verify accuracy of billing data and revise any errors including adjustments and denials.