Claims Adjuster Salary

Median pay for Claims Adjusters in the United States lies in the neighborhood of $47K annually. With some bonuses and profit sharing proceeds approaching $6K each, total incomes of Claims Adjusters generally range from $33K to $67K depending on individual performance. The most important factor affecting compensation for this group is residence, followed by career length and the specific company. Most workers in this position report high levels of job satisfaction. Medical benefits are awarded to most, and a large number earn dental coverage. Women make up a slight majority of Claims Adjusters (51 percent) survey respondents. The data in this summary comes from the PayScale salary survey.

$35,346 - $65,582
(Median)
$35K
$47K
$66K
MEDIAN: $47,269
10%
50%
90%

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$13.14 - $25.87
(Median)
$13
$18
$26
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$35,346 - $65,582  
   
Bonus
$0.00 - $5,891  
Profit Sharing
$695 - $5,907  
Commission
$5,896  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,405 - $67,155  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,926
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$13.14 - $25.87  
   
Hourly Tips
$0.00  
Overtime
$17.61 - $43.29  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,891  
   
Commission
$5,896  
Profit Sharing
$695 - $5,907  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,405 - $67,155  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 375
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Job Description for Claims Adjuster

A claims adjustor is the point person for an insurance company when the company receives a claim. They normally travel to a location and inspect damage, make notes, and ask questions. The claims adjustor assesses information and make recommendations for how the insurance company proceeds in resolving the claim.

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Claims Adjuster Tasks

  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Claims Adjuster


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Claims Adjusters may progress into high-paying roles like Senior Claims Adjuster, where median compensation is $64K annually. Becoming a Claims Examiner or Investigator is, more often than not, the most common role that Claims Adjusters move into when they're ready for the next step in their career. A median salary for a Claims Examiner or Investigator is $45K. Another frequent advance is for Claims Adjusters to assume an Insurance Claims Supervisor role; in this role, workers often take home $61K.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Claims Adjuster


Progressive Casualty Insurance Company, State Farm Insurance Company, Allstate, Geico, and Liberty Mutual Insurance Group are top-notch employers for Claims Adjusters in this area. Although The Travelers Companies, Inc. heads up the field in terms of compensation, offering the highest median salary at $57K, pay at this particular employer still varies considerably, running the full spectrum from $43K to $82K. Metropolitan Life Insurance Company (MetLife), Liberty Mutual Insurance Group, and Progressive Casualty Insurance Company are a few other companies that offer generous salaries, with Claims Adjusters earning around $53K, $52K, or $50K at each firm, respectively.

The lowest salaries can be found at Geico — median pay is $43K — and there is little variation in compensation, with paychecks starting at $35K and only reaching $56K. Sedgwick Claims Management Services, Inc. (Sedgwick CMS), Usaa Insurance and Nationwide Mutual Insurance Company are three other employers with a reputation for below-average pay, all showing salaries around $45K.

Popular Skills for Claims Adjuster


Claims Adjusters report using a diverse set of skills on the job. Most notably, skills in Investigation, Insurance, Negotiation, and Claim Handling are correlated to pay that is above average, with boosts between 4 percent and 11 percent. Skills that seem to negatively impact pay include Bilingual. Those educated in Claim Handling tend to be well versed in Negotiation.

Pay by Experience Level for Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Claims Adjusters, extensive experience does not lead to significantly more money. Respondents with less than five years' experience take home $42K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $50K. Claims Adjusters who work for 10 to 20 years in their occupation tend to earn about $57K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $62K.

Pay Difference by Location

National Average: $47,155

Larger city markers indicate a job is popular in that location.

Sacramento offers some of the highest pay in the country for Claims Adjusters, 29 percent above the national average. Claims Adjusters can also look forward to large paychecks in cities like Chicago (+11 percent), New York (+9 percent), Orlando (+9 percent), and Houston (+9 percent). Location is a huge contributor to overall pay, with Claims Adjusters in Oklahoma City earning a whopping 21 percent below the national average. Two other places where employers offer below-median salaries are Charlotte (14 percent less) and Miami (9 percent less).

Claims Adjuster Reviews

What is it like working as a Claims Adjuster?

Claims Adjuster in Arlington Heights:
"It Is Different Everyday."
Pros: Fast paced working environment.
Cons: It takes a lot of patience.

Claims Adjuster in Florida:
"Can Manage And Run A Front Office."
Pros: Fast learner, hard worker. I am very focused and willing to learn.

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Experience Affects Claims Adjuster Salaries




National Average
$47,000


Skills That Affect Claims Adjuster Salaries

Investigation
up arrow 11%

Insurance
up arrow 7%

Negotiation
up arrow 4%

Claim Handling
up arrow 2%

Oral / Verbal Communication
up arrow 2%

National Average
$47,000

Customer Service
up arrow 1%

Bilingual
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 354 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
10%
1-4 years
40%
5-9 years
23%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 81%
medical benefits
Vision: 70%
dental benefits
None: 9%
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