For Claims Adjusters, annual average wages total $48K per year. In the world of Claims Adjusters, total cash compensation can vary between $35K and $67K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $7K and $6K, respectively. While the company and location impact pay for this group, career length is the most influential factor. Women Claims Adjusters who took the survey just slightly outnumber men. A large number report receiving medical coverage from their employers and most collect dental insurance. Most Claims Adjusters like their work and job satisfaction is high. The numbers in this rundown were provided by PayScale's salary survey participants.

$36,534 - $65,520
(Median)
$37K
$48K
$66K
MEDIAN: $48,155
10%
50%
90%

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$13.55 - $25.61
(Median)
$14
$19
$26
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$36,534 - $65,520  
   
Bonus
$309.13 - $6,603  
Profit Sharing
$405.47 - $6,057  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,779 - $66,945  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,257
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$13.55 - $25.61  
   
Overtime
$19.37 - $45.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$309.13 - $6,603  
   
Commission
$3,000  
Profit Sharing
$405.47 - $6,057  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,779 - $66,945  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 269
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Job Description for Claims Adjuster

A claims adjustor is the point person for an insurance company when the company receives a claim. They normally travel to a location and inspect damage, make notes, and ask questions. The claims adjustor assesses information and make recommendations for how the insurance company proceeds in resolving the claim.

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Claims Adjuster Tasks

  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Claims Adjuster


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Claims Adjusters may progress into high-paying roles like Insurance Claims Manager, where median compensation is $72K annually. Given that the median pay is $45K, it may be surprising to find that a Claims Examiner or Investigator is the most common role for Claims Adjusters to subsequently assume on their way up the ladder. Transitioning into a Senior Claims Adjuster role — which pays $65K — is also typical for Claims Adjusters, though less common by comparison.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Claims Adjuster


Progressive Casualty Insurance Company, Allstate, Geico, State Farm Insurance Company, and Liberty Mutual Insurance Group are leaders in the field that employ a large number of Claims Adjusters. Auto-Owners Insurance Company offers the largest salaries in town — $57K on average. Claims Adjusters can also look forward to large paychecks at The Travelers Companies, Inc. ($56K), Nationwide Mutual Insurance Company ($54K), and Liberty Mutual Insurance Group ($54K).

Not only do salaries lack room to grow — pay ranges from $35K to just $54K — but Geico offers the lowest pay in town to boot, with a median paycheck of $42K. Others at the bottom of the scale for this job include Sedgwick Claims Management Services, Inc. (Sedgwick CMS) at $43K, Usaa Insurance at $45K, and Esurance, Inc., where $46K is the norm.

Popular Skills for Claims Adjuster


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Construction Estimating, Litigation Case Management, Investigation, and Insurance are correlated to pay that is above average, with boosts between 10 percent and 14 percent. Those listing Typing as a skill should be prepared for drastically lower pay. Bilingual and Oral / Verbal Communication also typically command lower compensation. Most people skilled in Claim Handling are similarly competent in Negotiation.

Pay by Experience Level for Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Claims Adjusters with a lot of experience tend to enjoy higher earnings. Respondents with less than five years' experience take home $44K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $52K. After working for 10 to 20 years, Claims Adjusters make a median salary of $57K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $66K on average.

Pay Difference by Location

National Average: $48,064

Larger city markers indicate a job is popular in that location.

Claims Adjusters will find that Houston offers an impressive pay rate, one which exceeds the national average by 10 percent. Claims Adjusters will also find cushy salaries in Orlando (+10 percent), New York (+10 percent), Denver (+6 percent), and Los Angeles (+6 percent). Location significantly influences compensation, with Oklahoma City Claims Adjusters earning much less — 22 percent less — than the national average. Employers in Richmond and Phoenix also lean toward paying below-median salaries (10 percent lower and 7 percent lower, respectively).

Claims Adjuster Reviews

What is it like working as a Claims Adjuster?

Claims Adjuster in Arlington Heights:
"It Is Different Everyday."
Pros: Fast paced working environment.
Cons: It takes a lot of patience.

Claims Adjuster in Florida:
"Can Manage And Run A Front Office."
Pros: Fast learner, hard worker. I am very focused and willing to learn.

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Experience Affects Claims Adjuster Salaries




National Average
$48,000


Skills That Affect Claims Adjuster Salaries

Construction Estimating
up arrow 14%

Litigation Case Management
up arrow 13%

Investigation
up arrow 10%

Insurance
up arrow 10%

Negotiation
up arrow 3%

Claim Handling
up arrow 2%

Customer Service
0%

National Average
$48,000

Oral / Verbal Communication
up arrow 13%

Bilingual
up arrow 15%

Typing
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 210 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
9%
1-4 years
44%
5-9 years
19%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 84%
medical benefits
Vision: 74%
dental benefits
None: 8%
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