An insurance claims manager work with the claims adjusters to ensure that the all insurance claims are handled correctly. They review each adjuster's work periodically and check to make sure the final adjustment before the claim has been completed correctly. While often not involved in the day-to-day operations of claim adjusting, insurance claims managers are ultimately responsible for the work completed by the adjustors that they supervise; this includes ensuring that employees are following all company guidelines.
Claims Manager, Insurance Tasks
Investigates out of guidelines inquiries, and ensures compliance to procedures, proper services and settlement of claims.
Report metrics, and assists senior management in developing and establishing policies and procedures.
Manages the claims activity for a business unit.
Oversees investigations and consultations with legal counsel.