A claims manager works in the insurance industry to coordinate and expedite the processing of customers' claims. The claims manager usually holds a management position with oversight for claims processes, helping ensure that any instances of misappropriation or fraud do not occur.
Claims Manager Tasks
Investigates out of guidelines inquiries, and ensures compliance to procedures, proper services and settlement of claims.
Report metrics, and assists senior management in developing and establishing policies and procedures.
Manages the claims activity for a business unit.
Oversees investigations and consultations with legal counsel.