What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Claims Representative Salary

The average pay for a Claims Representative is $44,146 per year. A skill in Negotiation is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

$30,963 - $65,047
(Median)
$31K
$44K
$65K
MEDIAN: $44,146
10%
50%
90%

Add this chart to your site: 640px    300px

$11.28 - $20.59
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$30,963 - $65,047  
   
Bonus
$0.00 - $4,687  
Profit Sharing
$102.13 - $6,362  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,854 - $63,499  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 478
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.28 - $20.59  
   
Overtime
$17.02 - $45.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $4,687  
   
Profit Sharing
$102.13 - $6,362  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,854 - $63,499  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 222
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Claims Representative

Insurance companies employ claims representatives to work as the main contact for individuals needing to file claims. Claims representatives guide customers through the claims process, assessing their validity and value. Additionally, they usually have the authority to resolve most uncomplicated, non-injury claims. While these professionals must represent their employer's interests, they must be fair to clients and provide excellent customer service to ensure retention. Claims representatives must make claims adjustment assessments according to company guidelines, but they must also make adjustments fit claimants' needs and expectations. They must also answer any relevant customer questions and information.

Read More...

Claims Representative Tasks

  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Analyze and process simple and complex claims in accordance with policies.

Common Career Paths for Claims Representative


Add this chart to your site:   640px 640px    300px 300px

Insurance Claims Representative Job Listings

Search for more jobs:

Popular Employer Salaries for Claims Representative

Popular Skills for Claims Representative

Pay by Experience Level for Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Claims Representative Salaries

Late-Career
up arrow 41%

Experienced
up arrow 23%

Mid-Career
up arrow 14%

National Average
$41,000


Skills That Affect Claims Representative Salaries

Negotiation
up arrow 14%

Claim Handling
up arrow 3%

National Average
$41,000

Customer Service
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 120 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
14%
1-4 years
43%
5-9 years
21%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 79%
vision benefits Vision: 67% employee benefits None: 11%
ADVERTISEMENT