The average pay for a Claims Representative is $44,079 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Claims Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,401 - $66,152
(Median)
30K
36K
44K
55K
66K
MEDIAN: $44,078
10%
25%
50%
75%
90%
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Claims Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.01 - $22.17
(Median)
11
13
15
19
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$30,401 - $66,152  
   
Bonus
$0.00 - $4,958  
Profit Sharing
$625 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,813 - $65,185  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 470
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$11.01 - $22.17  
   
Overtime
$15.46 - $42.84  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,958  
   
Profit Sharing
$625 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,813 - $65,185  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 470
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Claims Representative Job Listings

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Popular Employer Salaries for Claims Representative
Job Description for Claims Representative
Insurance companies employ claims representatives to work as the main contact for individuals needing to file claims. Claims representatives guide customers through the claims process, assessing their validity and value. Additionally, they usually have the authority to resolve most uncomplicated, non-injury claims. While these professionals must represent their employer's interests, they must be fair to clients and provide excellent customer service to ensure retention. Claims representatives must make claims adjustment assessments according to company guidelines, but they must also make adjustments fit claimants' needs and expectations. They must also answer any relevant customer questions and information.
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Claims Representative Tasks
  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Analyze and process simple and complex claims in accordance with policies.
Pay by Experience Level for Claims Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Houston
up arrow 33%
Chicago
up arrow 25%
New York
up arrow 25%
Birmingham
up arrow 10%
Atlanta
up arrow 9%
Phoenix
up arrow 8%
Seattle
up arrow 7%
National Average
$41,000
Dallas
up arrow 4%
Tampa
up arrow 7%
San Antonio
up arrow 14%
Orlando
up arrow 24%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Claims Representative Salaries

Late-Career
up arrow 47%
Experienced
up arrow 23%
Mid-Career
up arrow 13%
National Average
$41,000

Skills That Affect Claims Representative Salaries

Claim Handling
up arrow 1%
National Average
$41,000
Customer Service
up arrow 3%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 112 votes.
Gender
Female
59%
female alumni
 
Male
41%
male alumni
Years of Experience
Less than 1 year
14%
1-4 years
40%
5-9 years
20%
10-19 years
17%
20 years or more
9%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 79%
vision benefits Vision: 64% employee benefits None: 10%
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