Claims Representative Salary (United States)

The average pay for a Claims Representative is $44,087 per year. A skill in Negotiation is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
Claims Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,907 - $65,573
(Median)
31K
37K
44K
54K
66K
MEDIAN: $44,087
10%
25%
50%
75%
90%
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Claims Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.93 - $20.61
(Median)
11
13
15
18
21
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$30,907 - $65,573  
   
Bonus
$0.00 - $4,913  
Profit Sharing
$493.16 - $4,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,000 - $64,058  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 381
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$10.93 - $20.61  
   
Overtime
$16.36 - $44.49  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,913  
   
Profit Sharing
$493.16 - $4,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,000 - $64,058  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 171
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Job Description for Claims Representative

Insurance companies employ claims representatives to work as the main contact for individuals needing to file claims. Claims representatives guide customers through the claims process, assessing their validity and value. Additionally, they usually have the authority to resolve most uncomplicated, non-injury claims. While these professionals must represent their employer's interests, they must be fair to clients and provide excellent customer service to ensure retention. Claims representatives must make claims adjustment assessments according to company guidelines, but they must also make adjustments fit claimants' needs and expectations. They must also answer any relevant customer questions and information.
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Claims Representative Tasks
  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Analyze and process simple and complex claims in accordance with policies.

Common Career Paths for Claims Representative

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Claims Representative Job Listings

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Popular Employer Salaries for Claims Representative

Pay by Experience Level for Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Houston
up arrow 34%
New York
up arrow 25%
Chicago
up arrow 16%
Seattle
up arrow 12%
Phoenix
up arrow 3%
St. Louis
up arrow 1%
National Average
$41,000
Atlanta
up arrow 2%
Dallas
up arrow 3%
Tampa
up arrow 5%
San Antonio
up arrow 13%
Virginia Beach
up arrow 26%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Claims Representative Salaries

Late-Career
up arrow 43%
Experienced
up arrow 23%
Mid-Career
up arrow 13%
National Average
$41,000

Skills That Affect Claims Representative Salaries

Negotiation
up arrow 12%
Claim Handling
up arrow 2%
National Average
$41,000
Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 123 votes.

Gender

Female
61%
female alumni
 
Male
39%
male alumni

Years of Experience

Less than 1 year
15%
1-4 years
41%
5-9 years
21%
10-19 years
17%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 80%
vision benefits Vision: 66% employee benefits None: 11%