Claims Representative Salary

The average pay for a Claims Representative is $46,012 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$34,478 - $67,853
$34K
$46K
$68K
MEDIAN: $45,784
10%
50%
90%

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$11.86 - $20.58
$12
$15
$21
MEDIAN: $15.40
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$34,478 - $67,853  
   
Bonus
$0.00 - $5,183  
Profit Sharing
$0.00 - $5,677  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,907 - $66,453  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 310
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$11.86 - $20.58  
   
Overtime
$19.06 - $49.32  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,183  
   
Profit Sharing
$0.00 - $5,677  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,907 - $66,453  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 182

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Claims Representative

Insurance companies employ claims representatives to work as the main contact for individuals needing to file claims. Claims representatives guide customers through the claims process, assessing their validity and value. Additionally, they usually have the authority to resolve most uncomplicated, non-injury claims. While these professionals must represent their employer's interests, they must be fair to clients and provide excellent customer service to ensure retention. Claims representatives must make claims adjustment assessments according to company guidelines, but they must also make adjustments fit claimants' needs and expectations. They must also answer any relevant customer questions and information.

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Claims Representative Tasks

  • Analyze and process simple and complex claims in accordance with policies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.

Common Career Paths for Claims Representative


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Insurance Claims Representative Job Listings

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Popular Employer Salaries for Claims Representative

Popular Skills for Claims Representative

Pay by Experience Level for Claims Representative

Pay by Experience for a Claims Representative has a positive trend. An entry-level Claims Representative with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 315 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Claims Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $48,000 based on 120 salaries. An experienced Claims Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $52,000 based on 76 salaries. A Claims Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 35 salaries.

Pay Difference by Location

National Average: $40,835

Larger city markers indicate a job is popular in that location.

Claims Representative Reviews

Q: What is it like working as a Claims Representative?

Claims Representative in Duluth:
"It's an awesome job for an awesome company."
Pros: Training is second to none. The benefits and incentives are amazing. People and management are experienced and very eager to make it your last career choice. They invest in you and make your job worth there investment. I highly recommend working for or utilizing there services as the innovative health insurance leaders.
Cons: I have nothing bad to say. They have made it very comfortable and enjoyable work environment.

Related Job Salaries

Key Stats for Claims Representative

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 71 votes.
Less than 1 year
16%
1-4 years
44%
5-9 years
20%
10-19 years
12%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Claims Representative Salaries

▲49%

▲28%

▲17%

National Average
$41,000

▼6%

Skills That Affect Claims Representative Salaries

▲11%


Customer Service
▲2%

National Average
$41,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 71 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
16%
1-4 years
44%
5-9 years
20%
10-19 years
12%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 80%
vision benefits
Vision: 70%
no benefits
None: 8%
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