Claims Representative Salary (United States)

The average pay for a Claims Representative is $44,022 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.
Claims Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,049 - $66,224
(Median)
31K
37K
44K
55K
66K
MEDIAN: $44,021
10%
25%
50%
75%
90%
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Claims Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.98 - $20.98
(Median)
11
13
15
18
21
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,049 - $66,224  
   
Bonus
$0.00 - $4,883  
Profit Sharing
$489.36 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,150 - $64,715  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 516
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$10.98 - $20.98  
   
Overtime
$16.18 - $44.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,883  
   
Profit Sharing
$489.36 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,150 - $64,715  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 516
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Location:
United States (change)
Years in Field/Career:
Job Description for Claims Representative
Insurance companies employ claims representatives to work as the main contact for individuals needing to file claims. Claims representatives guide customers through the claims process, assessing their validity and value. Additionally, they usually have the authority to resolve most uncomplicated, non-injury claims. While these professionals must represent their employer's interests, they must be fair to clients and provide excellent customer service to ensure retention. Claims representatives must make claims adjustment assessments according to company guidelines, but they must also make adjustments fit claimants' needs and expectations. They must also answer any relevant customer questions and information.
Read More...
Claims Representative Tasks
  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Analyze and process simple and complex claims in accordance with policies.
Common Career Paths for Claims Representative

Claims Representative Job Listings

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Popular Employer Salaries for Claims Representative
Pay by Experience Level for Claims Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Houston
up arrow 33%
New York
up arrow 25%
Chicago
up arrow 25%
Seattle
up arrow 10%
Birmingham
up arrow 10%
Phoenix
up arrow 8%
Atlanta
up arrow 4%
Irving
up arrow 1%
National Average
$41,000
St. Louis
up arrow 1%
Dallas
up arrow 2%
Tampa
up arrow 7%
San Antonio
up arrow 10%
Orlando
up arrow 24%
Virginia Beach
up arrow 26%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Claims Representative Salaries

Late-Career
up arrow 45%
Experienced
up arrow 24%
Mid-Career
up arrow 12%
National Average
$41,000

Skills That Affect Claims Representative Salaries

Claim Handling
up arrow 1%
National Average
$41,000
Customer Service
up arrow 2%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 121 votes.
Gender
Female
60%
female alumni
 
Male
40%
male alumni
Years of Experience
Less than 1 year
14%
1-4 years
40%
5-9 years
21%
10-19 years
17%
20 years or more
8%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 80%
vision benefits Vision: 66% employee benefits None: 11%
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