Claims Supervisors in the United States tend to have a good amount of experience under their belt — nearly three-fifths have more than 10 years in the field. While pay runs from $38K to $90K per year, median earnings come to $64K annually. Cash earnings for Claims Supervisors — which occasionally include more than $11K from bonuses and more than $10K from profit sharing — stretch from around $38K to approximately $90K. While geography and years of experience impact pay for this group, the specific employer is the most influential factor. The majority of Claims Supervisors (66 percent) who took the survey are female. Nearly all get medical and dental insurance, and a strong majority get vision plans, too. Work is enjoyable for Claims Supervisors, who typically claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$42,897 - $87,530
(Median)
$43K
$64K
$88K
MEDIAN: $64,039
10%
50%
90%

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$11.69 - $30.48
(Median)
$12
$19
$30
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$42,897 - $87,530  
   
Bonus
$1,021 - $10,850  
Profit Sharing
$1,021 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,562 - $90,353  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 287
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.69 - $30.48  
   
Overtime
$32.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$1,021 - $10,850  
   
Profit Sharing
$1,021 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,562 - $90,353  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 50
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Job Description for Claims Supervisor

Claim supervisors oversee a staff of service representatives as they do intake on claims that clients present to the company. These supervisors help reduce the backlog of claims, communicate with their employees and clients about claim issues, instruct their employees and clients on the terms of service for insurance policies, and make decisions regarding the nature and validity of claims that are difficult for front-line employees to judge. Claims supervisors are also in charge of monitoring the progress of their staff and reporting that progress to upper management. Additionally, they may also train new subordinates.

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Claims Supervisor Tasks

  • Investigate, evaluate, negotiate, and settle high level claims.
  • Review claim files to ensure compliance with company policy and quality standards.
  • Supervise staff making determinations about insurance policy coverage and claims.
  • Oversee the work of outside vendors, appraisers, and adjusters.

Common Career Paths for Claims Supervisor


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It doesn't happen often, but some Claims Supervisors do move on to become Insurance Claims Managers. The average pay for that role is slightly higher at $72K per year.

Claims Supervisor Job Listings

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Popular Employer Salaries for Claims Supervisor


Many Claims Supervisors can be found at Farmers Insurance Group, Wal-Mart Stores, Inc, Geico, Gallagher Bassett Services, Inc., and Progressive Casualty Insurance Company, firms that are at the top of the field. Claims Supervisors flock to Progressive Casualty Insurance Company for generous paychecks, where average earnings of $77K lead the pack in compensation.

Pay by Experience Level for Claims Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Claims Supervisors with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average beginner in this position makes around $50K, but folks who have been around for five to 10 years see a markedly higher median salary of $60K. Claims Supervisors bring in $68K after working for 10 to 20 years. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $74K.

Claims Supervisor Advice

What do you wish you knew about your job when you first started out?

Claims Supervisor in Wyckoff:
"Stress level is high, upsetting to work with customers loss."
Try to not take the job home and let things roll off your back. Be kind and take your time with people who are already over the top with stress and loss.

Related Job Salaries

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Experience Affects Claims Supervisor Salaries

Late-Career
up arrow 17%

Experienced
up arrow 8%

National Average
$63,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 21%

Skills That Affect Claims Supervisor Salaries

Complex Litigation Case Management
up arrow 30%

People Management
up arrow 1%

National Average
$63,000

Claim Handling
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 44 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
1%
1-4 years
14%
5-9 years
26%
10-19 years
38%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 88%
medical benefits
Vision: 78%
dental benefits
None: 5%
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