Claims Supervisor Salary
Claims Supervisors in the United States tend to have a good amount of experience under their belt — nearly three-fifths have more than 10 years in the field. While pay runs from $38K to $90K per year, median earnings come to $64K annually. Cash earnings for Claims Supervisors — which occasionally include more than $11K from bonuses and more than $10K from profit sharing — stretch from around $38K to approximately $90K. While geography and years of experience impact pay for this group, the specific employer is the most influential factor. The majority of Claims Supervisors (66 percent) who took the survey are female. Nearly all get medical and dental insurance, and a strong majority get vision plans, too. Work is enjoyable for Claims Supervisors, who typically claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Job Description for Claims Supervisor
Claim supervisors oversee a staff of service representatives as they do intake on claims that clients present to the company. These supervisors help reduce the backlog of claims, communicate with their employees and clients about claim issues, instruct their employees and clients on the terms of service for insurance policies, and make decisions regarding the nature and validity of claims that are difficult for front-line employees to judge. Claims supervisors are also in charge of monitoring the progress of their staff and reporting that progress to upper management. Additionally, they may also train new subordinates.Read More...
Claims supervisors often review recorded client calls and documents to check for accuracy on behalf of the employee and validity on behalf of the client. They must also be ready to handle client calls or inquiries in need of elevation, whether at the request of the subordinate or the client. These positions require an extensive knowledge of policies, benefits, and terms of the firm's services. Claims supervisors work in a variety of fields, though most of these positions related to health, automotive, home, and other types of insurance services. These individuals usually work a full-time shift during regular business hours in an office environment.
Claims supervisors typically need an associate's degree or at least three years of related work experience for this position. Employers may also prefer previous management experience, as well as a bachelor's degree in a related field. Communication skills and proficiency in basic computer software are also preferred.
Claims Supervisor Tasks
- Supervise staff making determinations about insurance policy coverage and claims.
- Oversee the work of outside vendors, appraisers, and adjusters.
- Investigate, evaluate, negotiate, and settle high level claims.
- Review claim files to ensure compliance with company policy and quality standards.
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Popular Employer Salaries for Claims Supervisor
Many Claims Supervisors can be found at Farmers Insurance Group, Wal-Mart Stores, Inc, Geico, Gallagher Bassett Services, Inc., and Progressive Casualty Insurance Company, firms that are at the top of the field. Claims Supervisors flock to Progressive Casualty Insurance Company for generous paychecks, where average earnings of $77K lead the pack in compensation.
Pay by Experience Level for Claims Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Claims Supervisors with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average beginner in this position makes around $50K, but folks who have been around for five to 10 years see a markedly higher median salary of $60K. Claims Supervisors bring in $68K after working for 10 to 20 years. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $74K.
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