A Client Relations Associate earns an average salary of $41,682 per year. Most people with this job move on to other positions after 10 years in this field. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$34,541 - $61,015
(Median)
$35K
$42K
$61K
MEDIAN: $41,682
10%
50%
90%

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$8.30 - $20.36
(Median)
$8
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$34,541 - $61,015  
   
Bonus
$993 - $7,213  
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,045 - $60,682  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 93
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.30 - $20.36  
   
Overtime
$28.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$993 - $7,213  
   
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,045 - $60,682  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 33
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Job Description for Client Relations Associate

A client relations associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory manner. In addition, they also help manage team projects, review company protocols, and assist their company in client acquisition. A customer relations associate is often tasked with writing reports and giving updates to not only clients, but to their supervisors as well. Proficiency in multitasking is essential for success, as each day requires managing a number of responsibilities for various clients and company projects.

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Client Relations Associate Tasks

  • Maintain quality relationships with clients, remaining available to offer support.
  • Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
  • Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.

Client Relations Associate Job Listings

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Experience Affects Client Relations Associate Salaries

Experienced
up arrow 12%

Mid-Career
up arrow 6%

National Average
$41,000


Skills That Affect Client Relations Associate Salaries

Oral / Verbal Communication
up arrow 9%

Project Coordinating
up arrow 8%

Client Interaction
up arrow 3%

National Average
$41,000

Customer Relations
up arrow 3%

Customer Relationship Management (CRM)
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
13%
1-4 years
64%
5-9 years
15%
10-19 years
5%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 70%
medical benefits
Vision: 61%
dental benefits
None: 19%
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