Client Relations Specialist Salary
Median pay for Client Relations Specialists in the United States comes out to approximately $42K per year, but employers in New York pay the most, the average compensation in that city is around $54K. Client Relations Specialists will also find cushy salaries in Nashville (+18 percent), Philadelphia (+11 percent), Scottsdale (+6 percent), and Phoenix (+3 percent). The data for this synopsis comes from respondents who took the PayScale salary survey.
|Salary||$32,892 - $56,202|
|Bonus||$1,228 - $10,084|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$29,902 - $56,432|
|Hourly Rate||$12.42 - $21.65|
|Overtime||$18.70 - $30.78|
|Bonus||$1,228 - $10,084|
|Total Pay (||$29,902 - $56,432|
Job Description for Client Relations Specialist
Client relations specialists are required in a variety of fields that provide services or products to clients. Some examples of fields that use client relations specialists are financial institutions, manufacturing companies, medical facilities, and construction companies. This is often a marketing position, in which the specialist will learn about client needs and then suggest products that will benefit them. This may involve following leads or doing research in order to find new clients. Strong writing, verbal, and people skills are important to be able to communicate with clients in a variety of ways.Read More...
The specialist may also come up with ideas for marketing events and help them to come to realize the best way to educate the public as to the company’s offerings. It is important to be familiar with the products or services offered in order to adequately answer customer questions and concerns. When customers are dissatisfied with the services provided, the client relations specialist should try to make the situation right whenever possible, using the resources available to come to an acceptable solution. The specialist should follow up with clients to make sure that they are satisfied in order to ensure a good relationship. Periodically, the specialist may have to come up with a forecast and a sales plan that detail goals and strategies. There may be commission involved in this position, especially if performance is sufficient.
A degree in sales or the field being served may be necessary. Both full-time and part-time positions are usually available. Hours will vary depending on the company, as well as field needs. (Copyright 2017 PayScale.com)
Client Relations Specialist Tasks
- Evaluate client profiles to understand and recommend new product offerings to increase revenue flow.
- Provide clients with excellent experience and facilitate client retention by building strong customer-relationships.
- Manage information databases and client contact plans to develop each client profile and continually assess and anticipate their needs.
Client Relations Specialist Job Listings
Popular Employer Salaries for Client Relations Specialist
Popular Skills for Client Relations Specialist
Survey results imply that Client Relations Specialists put a diverse skill set to use. Most notably, facility with Data Analysis, Oral / Verbal Communication, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 21 percent, 14 percent, and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Sales, Account Management, and Customer Service. Those proficient in Customer Relations are, more often than not, also skilled in Customer Relationship Management (CRM).
Pay by Experience Level for Client Relations Specialist
Pay by Experience for a Client Relations Specialist has a neutral trend. An entry-level Client Relations Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 159 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Relations Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 53 salaries. An experienced Client Relations Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $42,000 based on 32 salaries. A Client Relations Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 12 salaries.
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Key Stats for Client Relations Specialist
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