Client Relationship Manager Salary

Pay for Client Relationship Managers in the United States sits in the ballpark of $60K annually. The final incomes of Client Relationship Managers generally vary between $38K and $110K; higher pay grades include potential for bonuses, profit sharing, and commissions as high as $22K, $15K, and $62K, respectively. The company is the biggest factor affecting pay for this group, followed by career length and location. The majority of Client Relationship Managers (64 percent) who took the survey are women. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Job satisfaction is reported as high by the vast majority of workers. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$39,556 - $99,823
$40K
$60K
$100K
MEDIAN: $59,707
10%
50%
90%

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$13.37 - $25.73
$13
$19
$26
MEDIAN: $18.55
10%
50%
90%

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$0$110K
Salary $39,556 - $99,823
Bonus $988 - $21,539
Profit Sharing $435.00 - $15,000
Commission $1,163 - $61,823
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,991 - $110,002
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,018
Hourly Data $0$47
Hourly Rate $13.37 - $25.73
Overtime $20.36 - $47.68
Annual Data $0$110K
Bonus $988 - $21,539
Commission $1,163 - $61,823
Profit Sharing $435.00 - $15,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,991 - $110,002
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 111

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Common Career Paths for Client Relationship Manager


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Client Relationship Managers sometimes assume positions such as Business Development Directors. That role pays $113K per year on average. Relationship Managers or Business Development Managers are common next-step roles for Client Relationship Managers moving up in their careers; annual pay for Relationship Managers is $9K higher on average, and it's $18K higher for Business Development Managers.

Client Relationship Manager Job Listings

Popular Employer Salaries for Client Relationship Manager


Client Relationship Managers seeking a sizable paycheck can earn the most at International Business Machines (IBM) Corp., where the average salary comes to $123K.

The smallest paychecks in the field are found at Professional Research Consultants, where the median salary is a mere $46K, 166 percent less than the top paying company.

Popular Skills for Client Relationship Manager


Client Relationship Managers seem to wield many skills on the job. Lucky workers who know Oral / Verbal Communication can expect a significant pay bump, scoring salaries 53 percent above average. Sales and Financial Analysis are also correlated to pay that is above average, with increases between 5 percent and 53 percent. Those listing Accounts Receivable as a skill should be prepared for drastically lower pay. Scheduling and Customer Service also typically command lower compensation. Those familiar with Client Interaction also tend to know Account Management and Project Management.

Pay by Experience Level for Client Relationship Manager

Pay by Experience for a Client Relationship Manager has a positive trend. An entry-level Client Relationship Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 562 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Relationship Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 398 salaries. An experienced Client Relationship Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $77,000 based on 299 salaries. A Client Relationship Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $89,000 based on 88 salaries.

Pay Difference by Location

National Average: $60,221

Larger city markers indicate a job is popular in that location.

For Client Relationship Managers, Boston provides a pay rate that is 37 percent greater than the national average. Client Relationship Managers can also look forward to large paychecks in cities like Washington (+33 percent), Los Angeles (+27 percent), New York (+23 percent), and San Diego (+16 percent). Austin is home to the smallest salaries in the field, lagging the national average by 18 percent. A couple other locations with smaller-than-average paychecks include Columbus (16 percent lower) and Minneapolis (2 percent lower).

Client Relationship Manager Reviews

Q: What is it like working as a Client Relationship Manager?

Client Relationship Manager in Bakersfield:
"It's great."
Pros: The interaction that I get to have with an array of people in all walks of life.
Cons: Having to reprimand or correct staff on errors done.

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

Related Job Salaries

Key Stats for Client Relationship Manager

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 213 votes.
Less than 1 year
3%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Relationship Manager Salaries

▲49%

▲28%

▲6%

National Average
$60,000

▼16%

Skills That Affect Client Relationship Manager Salaries

Oral / Verbal Communication
▲53%

▲5%





National Average
$60,000

Data Analysis
▼2%





Customer Service
▼27%

Scheduling
▼33%

Accounts Receivable
▼38%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 213 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
3%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 72%
vision benefits
Vision: 60%
no benefits
None: 17%
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