An average Client Relationship Manager in the United States can expect to take home roughly $58K annually. In the world of Client Relationship Managers, overall cash allowance can occasionally include more than $21K from bonuses and, in some exceptional cases, $12K from profit sharing, causing incomes to vary widely between $38K and $103K. The company is the biggest factor affecting pay for this group, followed by career length and geography. The majority of Client Relationship Managers (65 percent) who took the survey are women. Medical benefits are awarded to most, and a strong majority earn dental coverage. Job satisfaction for Client Relationship Managers is high. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$38,786 - $94,398
(Median)
$39K
$58K
$94K
MEDIAN: $57,834
10%
50%
90%

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$13.35 - $25.46
(Median)
$13
$18
$25
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$38,786 - $94,398  
   
Bonus
$974 - $21,294  
Profit Sharing
$503 - $11,892  
Commission
$993 - $61,277  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,866 - $103,408  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 992
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$13.35 - $25.46  
   
Overtime
$18.00 - $47.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$974 - $21,294  
   
Commission
$993 - $61,277  
Profit Sharing
$503 - $11,892  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,866 - $103,408  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 101
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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Client Relationship Managers sometimes assume positions such as Business Development Directors. That role pays $112K per year on average. When Client Relationship Managers are ready for the next step in their careers, they often become Relationship Managers or Business Development Managers. Those roles pay an additional $11K and $20K, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


International Business Machines (IBM) Corp. leads the field in terms of pay, with a median salary of $123K.

Relative to other names in the field, compensation is very low at Professional Research Consultants — the median salary comes to just $46K, 166 percent less than the top paying company.

Popular Skills for Client Relationship Manager


Survey takers working as Client Relationship Managers report using a large range of professional skills. Most notably, facility with Oral / Verbal Communication, Business Development, and Sales are correlated to pay that is significantly above average, leading to increases of 57 percent, 6 percent, and 4 percent, respectively. Those listing Accounts Receivable as a skill should be prepared for drastically lower pay. Scheduling and Customer Service also typically command lower compensation. Those familiar with Client Interaction also tend to know Account Management and Project Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Relationship Managers with a lot of experience tend to enjoy higher earnings. The average worker who claims fewer than five years of experience earns around $50K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $63K. People with 10 to 20 years of experience make an average of about $76K in this role. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $89K.

Pay Difference by Location

National Average: $58,734

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Client Relationship Managers, Denver offers exceptional salaries, 46 percent above the national average. Client Relationship Managers can also look forward to large paychecks in cities like Boston (+44 percent), Washington (+42 percent), Los Angeles (+30 percent), and New York (+30 percent). Client Relationship Managers in Omaha take home the lowest salaries, earning a whopping 20 percent less than the national average.

Client Relationship Manager Reviews

What is it like working as a Client Relationship Manager?

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

Related Job Salaries

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Experience Affects Client Relationship Manager Salaries




National Average
$59,000


Skills That Affect Client Relationship Manager Salaries

Oral / Verbal Communication
up arrow 57%


Sales
up arrow 4%

Financial Analysis
up arrow 4%

Account Management
up arrow 1%

Sales Management
0%

National Average
$59,000

Customer Relationship Management (CRM)
up arrow 1%

Project Management
up arrow 2%

Client Interaction
up arrow 4%


Customer Service
up arrow 25%

Scheduling
up arrow 32%

Accounts Receivable
up arrow 37%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 187 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
27%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 71%
medical benefits
Vision: 59%
dental benefits
None: 17%
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