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Client Relationship Manager Salary

An average Client Relationship Manager in the United States can expect to take home roughly $60K annually. The range in cash compensation to Client Relationship Managers (largely between $39K and $104K) includes potential earnings of $20K from bonuses, $12K from profit sharing, and commissions of $40K in exceptional cases. The most influential factor affecting pay for this group is the specific employer, though career length and geography have a (lesser) impact as well. There are more female Client Relationship Managers who answered the questionnaire than male, making up 66 percent. For the most part, Client Relationship Managers enjoy their work and report high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$39,218 - $94,311
(Median)
$39K
$60K
$94K
MEDIAN: $60,095
10%
50%
90%

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$11.73 - $25.02
(Median)
$12
$17
$25
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,218 - $94,311  
   
Bonus
$957 - $20,221  
Profit Sharing
$498.00 - $11,745  
Commission
$0.00 - $39,641  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,317 - $103,772  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,093
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.73 - $25.02  
   
Overtime
$14.68 - $37.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$957 - $20,221  
   
Commission
$0.00 - $39,641  
Profit Sharing
$498.00 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,317 - $103,772  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 71

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United States (change)


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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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Though it's uncommon, some Client Relationship Managers move into roles as Information Technology Project Managers, where pay is an average $86K per year. When Client Relationship Managers are ready for the next step in their careers, they often become Relationship Managers or Business Development Managers. Those roles pay an additional $7K and $16K, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


Professional Research Consultants reports the lowest median salary in the area by far — it's only $46K, about half the top paying employer's rate.

Popular Skills for Client Relationship Manager


Client Relationship Managers seem to require a number of specific skills. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 6 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Client Interaction and Customer Relations also typically command lower compensation. Most people familiar with Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. The average beginner in this position makes around $51K, but folks who have been around for five to 10 years see a markedly higher median salary of $66K. On average, Client Relationship Managers make $78K following one to two decades on the job. Client Relationship Managers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $89K on average.

Pay Difference by Location


For those looking to make money, Client Relationship Managers in New York enjoy an exceptional pay rate, 29 percent above the national average. Client Relationship Managers can also look forward to large paychecks in cities like Boston (+27 percent), Chicago (+16 percent), Atlanta (+15 percent), and Denver (+14 percent). Client Relationship Managers in Omaha report much lower salaries than the rest of the country — 27 percent below the national average — proving that residence is a major factor in overall pay. A couple other locations with smaller-than-average paychecks include San Diego (10 percent lower) and St. Louis (5 percent lower).

Related Job Salaries

United States (change)

Experience Affects Client Relationship Manager Salaries




National Average
$63,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

Account Management
up arrow 1%

Sales Management
up arrow 1%

National Average
$63,000

Customer Relations
up arrow 4%


Customer Service
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 241 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
27%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 12%
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