Client Relationship Manager Salary (United States)

A typical Client Relationship Manager in the United States can expect to rake in roughly $64,817 per year. Compensation generally starts at $38,923 and does not exceed $108,029 per year. The final incomes of Client Relationship Managers vary between $38,923 and $108,029; higher pay grades include potential for bonuses, profit sharing, and commissions as high as $21K, $9,030, and $39K, respectively. Career duration and the particular city each impact pay for this group, with the former having the largest influence. A strong majority report receiving medical coverage from their employers and most collect dental insurance. Client Relationship Managers are largely women, dominating the profession at 65 percent. Job satisfaction is high and work is enjoyable for most Client Relationship Managers. Participants in PayScale's salary questionnaire provided the particulars of this report.
Client Relationship Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$38,923 - $96,701
(Median)
39K
61K
79K
97K
MEDIAN: $61,167
10%
50%
75%
90%
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Client Relationship Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.78 - $24.85
(Median)
12
16
21
25
MEDIAN: $15.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$38,923 - $96,701  
   
Bonus
$979 - $20,673  
Profit Sharing
$493.16 - $9,030  
Commission
$-0.48 - $39,453  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,923 - $108,029  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,018
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.78 - $24.85  
   
Overtime
$17.76 - $41.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$979 - $20,673  
   
Commission
$-0.48 - $39,453  
Profit Sharing
$493.16 - $9,030  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,923 - $108,029  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 60
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.
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Client Relationship Manager Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager

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While Client Relationship Managers do not often become IT Project Managers, the ones that do transition make an extra $21K per year. Relationship Managers or Business Development Managers are common next-step roles for Client Relationship Managers moving up in the field, where annual pay increases by $5,511 or $14,280, respectively.

Client Relationship Manager Job Listings

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Popular Skills for Client Relationship Manager

Client Relationship Managers seem to require a number of specific skills. Most notably, skills in Financial Analysis, Sales, Business Development, and Project Management are correlated to pay that is above average, with boosts of 9 percent, 7 percent, 7 percent, and 7 percent, respectively. Those listing Customer Service as a skill should be prepared for drastically lower pay. The majority of those who know Account Management also know Customer Relationship Management (CRM).

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many but not all Client Relationship Managers, a key factor in salary decisions is experience; more experience generally yields higher pay. After five to 10 years, starting salaries jump from $51K to $67K. Pay amounts to $83K after 10 to 20 years. Salaries grow more slowly as Client Relationship Managers approach the 20-year mark, when the pay stabilizes at $100K. Experienced employees who have 10-20 years of experience make up 27 percent of the workforce; inexperienced individuals who have been working for less than one year comprise 2 percent, and senior people with more than 20 years under their belt fill out the remaining 10 percent. Age distribution in this workforce is concentrated between one and nine years of experience; more than half of respondents fall in this range.

Pay Difference By Location

Boston
up arrow 33%
up arrow 29%
up arrow 23%
Atlanta
up arrow 20%
Los Angeles
up arrow 16%
Dallas
up arrow 12%
Charlotte
up arrow 4%
Denver
up arrow 3%
Seattle
0%
National Average
$65,000
Houston
up arrow 1%
up arrow 3%
St. Louis
up arrow 7%
San Diego
up arrow 9%
Columbus
up arrow 10%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Client Relationship Managers in Boston enjoy an exceptional pay rate, 33 percent above the national average. Client Relationship Managers will also find cushy salaries in New York (+29 percent), Chicago (+23 percent), Atlanta (+20 percent), and Los Angeles (+16 percent). Falling short of the national average by 10 percent, the area with the worst salaries is Columbus. San Diego and St. Louis are a couple other places where companies are known to pay below the median—salaries hover around -9 percent and -7 percent, respectively.

Related Job Salaries

Experience Affects Client Relationship Manager Salaries

National Average
$65,000

Skills That Affect Client Relationship Manager Salaries

up arrow 7%
Customer Relationship Management (CRM)
up arrow 3%
Sales Management
up arrow 3%
Customer Relations
up arrow 2%
Client Interaction
up arrow 1%
National Average
$65,000
Customer Service
up arrow 26%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 268 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
28%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 77%
vision benefits Vision: 62% employee benefits None: 11%
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