Client Relationship Manager Salary

Client Relationship Managers in the United States can expect wages of $60K per year on average. Cash earnings of Client Relationship Managers — including $20K in bonuses, $12K in profit sharing proceeds, and $45K in commissions near the top of the pay scale — stretch from approximately $39K to approximately $104K depending on individual performance. The company is the biggest factor affecting pay for this group, followed by experience level and geography. The majority of Client Relationship Managers (66 percent) who took the survey are women. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. Most workers in this position report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$38,832 - $94,188
(Median)
$39K
$60K
$94K
MEDIAN: $60,077
10%
50%
90%

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$12.17 - $25.30
(Median)
$12
$19
$25
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$38,832 - $94,188  
   
Bonus
$602 - $20,182  
Profit Sharing
$493.16 - $11,635  
Commission
$0.00 - $44,741  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,062 - $103,898  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,245
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.17 - $25.30  
   
Overtime
$14.79 - $37.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$602 - $20,182  
   
Commission
$0.00 - $44,741  
Profit Sharing
$493.16 - $11,635  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,062 - $103,898  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 98
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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While Client Relationship Managers do not often become Business Development Directors, the job pays $113K per year on average. Client Relationship Managers moving up in their careers tend to step into positions as Relationship Managers or Business Development Managers. The median paychecks in those roles are $9K higher and $17K higher, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


Those at International Business Machines (IBM) Corp. can expect to make the most, with the company offering a median salary of $123K.

166 percent lower than the top payer, Professional Research Consultants offers a median salary of just $46K, consistently last on the pay scale ladder by far.

Popular Skills for Client Relationship Manager


Client Relationship Managers seem to require a number of specific skills. Most notably, skills in Financial Analysis, Business Development, Sales, and Project Management are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Customer Relations and Client Interaction also typically command lower compensation. Most people who know Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Client Relationship Managers. Those in the early stages of their career can expect to make around $51K; however, individuals with five to 10 years of experience bring in $67K on average — a distinctly larger sum. Client Relationship Managers who work for 10 to 20 years in their occupation tend to earn about $79K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $90K.

Pay Difference by Location

National Average: $61,973

Larger city markers indicate a job is popular in that location.

For Client Relationship Managers, heading east means bigger paychecks — those in Washington, Boston, and New York earn more on average than Client Relationship Managers in the rest of the country. One of the biggest compensable factors for Client Relationship Managers is geography, with workers in Omaha earning a whopping 25 percent below the national average.

Client Relationship Manager Reviews

What is it like working as a Client Relationship Manager?

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

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Experience Affects Client Relationship Manager Salaries




National Average
$62,000


Skills That Affect Client Relationship Manager Salaries



up arrow 5%

Project Management
up arrow 4%

Customer Relationship Management (CRM)
0%

National Average
$62,000

Account Management
up arrow 1%

Sales Management
up arrow 3%

Client Interaction
up arrow 4%


Customer Service
up arrow 29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 232 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
medical benefits
Vision: 61%
dental benefits
None: 15%
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