Client Relationship Manager Salary

Median pay for Client Relationship Managers in the United States lies in the neighborhood of $60K per year. In the world of Client Relationship Managers, total cash compensation can vary between $39K and $103K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $20K and $12K, respectively. The specific employer is the main element affecting pay for this group — years of experience and geography are driving factors as well. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The majority of Client Relationship Managers (66 percent) who took the survey are female. Most Client Relationship Managers report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$39,068 - $93,660

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$11.80 - $24.82

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$39,068 - $93,660  
   
Bonus
$513 - $19,988  
Profit Sharing
$493.16 - $11,665  
Commission
$0.00 - $39,732  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,288 - $103,186  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 1,105
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$11.80 - $24.82  
   
Overtime
$14.79 - $37.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$513 - $19,988  
   
Commission
$0.00 - $39,732  
Profit Sharing
$493.16 - $11,665  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,288 - $103,186  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 79
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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It's not very common for Client Relationship Managers to move on to become Information Technology Project Managers. Average pay for an Information Technology Project Manager is $86K annually. Career advancement for the typical Client Relationship Manager often leads to becoming a Relationship Manager or a Business Development Manager; median salaries in these positions are $8K higher and $16K higher, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


Professional Research Consultants offers the least pay with a median salary of $46K; furthermore, salaries there max out at only $50K.

Popular Skills for Client Relationship Manager


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Client Interaction and Customer Relations also typically command lower compensation. The majority of those who know Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. The average beginner in this position makes around $51K, but folks who have been around for five to 10 years see a markedly higher median salary of $67K. On average, Client Relationship Managers make $79K following one to two decades on the job. People who have worked for more than 20 years report a median income of $88K, which is barely higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location


For Client Relationship Managers, New York provides a pay rate that is 29 percent greater than the national average. Client Relationship Managers will also find cushy salaries in Boston (+28 percent), Atlanta (+20 percent), Denver (+17 percent), and Chicago (+16 percent). Location significantly influences compensation, with Omaha Client Relationship Managers earning much less — 26 percent less — than the national average. San Diego and St. Louis are a couple other places where companies are known to pay below the median — salaries are 7 percent lower and 2 percent lower, respectively.

Client Relationship Manager Reviews

What is it like working as a Client Relationship Manager?

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

Related Job Salaries

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Experience Affects Client Relationship Manager Salaries




National Average
$62,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

Sales Management
0%

National Average
$62,000

Account Management
up arrow 1%



Customer Service
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
28%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 13%
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