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Client Relationship Manager Salary

An average Client Relationship Manager in the United States can expect to take home roughly $60K per year. Total cash earnings of Client Relationship Managers range from $39K on the low end to $105K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $20K and $12K, respectively. While career duration and geography impact pay for this group, the specific employer is the most influential factor. The majority of Client Relationship Managers (65 percent) who took the survey are female. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. For the most part, Client Relationship Managers enjoy their work and report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
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$39,071 - $95,030
(Median)
$39K
$60K
$95K
MEDIAN: $60,406
10%
50%
90%

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$11.70 - $24.96
(Median)
$12
$17
$25
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,071 - $95,030  
   
Bonus
$800 - $20,279  
Profit Sharing
$495.28 - $11,562  
Commission
$0.00 - $39,732  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,035 - $104,563  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 1,062
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.70 - $24.96  
   
Overtime
$8.95 - $41.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$800 - $20,279  
   
Commission
$0.00 - $39,732  
Profit Sharing
$495.28 - $11,562  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,035 - $104,563  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 68

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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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Client Relationship Managers who advance into the role of an Information Technology Project Manager are fairly uncommon. Information Technology Project Managers on average earn $86K per year. Client Relationship Managers typically move into roles as Relationship Managers or Business Development Managers, and those positions pay $7K more and $15K more, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


Salaries are easily beat at Professional Research Consultants, where median pay comes to just $46K, the lowest in the field. What's more, with base pay starting at $44K and ending at $50K, range in salary is rather small.

Popular Skills for Client Relationship Manager


Client Relationship Managers report using a diverse set of skills on the job. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 6 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Customer Relations and Client Interaction also typically command lower compensation. Most people experienced in Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Relationship Managers with a lot of experience tend to enjoy higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $51K, but folks who have racked up five to 10 years see a notably higher median of $67K. Client Relationship Managers with one to two decades of relevant experience report an average salary of approximately $78K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $90K on average.

Pay Difference by Location


Client Relationship Managers will find that New York offers an impressive pay rate, one which exceeds the national average by 29 percent. Client Relationship Managers will also find cushy salaries in Boston (+26 percent), Chicago (+23 percent), Minneapolis (+14 percent), and Atlanta (+14 percent). Client Relationship Managers in Omaha earn salaries far below the national average by 28 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Employers in San Diego and St. Louis also lean toward paying below-median salaries (11 percent lower and 5 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Client Relationship Manager Salaries




National Average
$64,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Customer Relationship Management (CRM)
up arrow 2%

Account Management
up arrow 1%

Sales Management
0%

National Average
$64,000



Customer Service
up arrow 25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 251 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
27%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 75%
vision benefits Vision: 61% employee benefits None: 12%