Client Relationship Manager Salary

Client Relationship Managers in the United States take home approximately $60K annually on average. In the world of Client Relationship Managers, total cash compensation ranges from $39K on the lower end to $104K on the higher end; this includes bonuses that reach $20K and profit sharing that approaches $12K in rare cases, with some high rollers snagging commissions as high as $40K. The most important factor affecting compensation for this group is the specific employer, followed by experience level and location. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most Client Relationship Managers report high levels of job satisfaction. More than half of Client Relationship Managers (66 percent) survey participants are women. The numbers in this rundown were provided by PayScale's salary survey participants.
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$39,257 - $93,932
(Median)
$39K
$60K
$94K
MEDIAN: $60,029
10%
50%
90%

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$11.78 - $24.89
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,257 - $93,932  
   
Bonus
$602 - $20,153  
Profit Sharing
$498.00 - $11,745  
Commission
$0.00 - $40,359  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,368 - $103,566  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,118
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.78 - $24.89  
   
Overtime
$14.68 - $37.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$602 - $20,153  
   
Commission
$0.00 - $40,359  
Profit Sharing
$498.00 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,368 - $103,566  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 76
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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Though some Client Relationship Managers move into positions like Information Technology Project Manager (where the average salary is $86K), this progression is not the norm. Career advancement for the typical Client Relationship Manager often leads to becoming a Relationship Manager or a Business Development Manager; median salaries in these positions are $8K higher and $16K higher, respectively.

Client Service Manager Job Listings

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Popular Employer Salaries for Client Relationship Manager


Not only do salaries lack room to grow — pay ranges from $44K to just $50K — but Professional Research Consultants offers the lowest pay in town to boot, with a median paycheck of $46K.

Popular Skills for Client Relationship Manager


Survey results show that Client Relationship Managers use a fair number of skills. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Client Interaction and Customer Relations also typically command lower compensation. It is often found that people who know Client Interaction are also skilled in Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Client Relationship Managers, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Although individuals who have less than five years' experience earn $51K on average, people with five to 10 years benefit from a notably larger average of $67K. Client Relationship Managers see a median salary of $78K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $88K.

Pay Difference by Location


For Client Relationship Managers, New York provides a pay rate that is 30 percent greater than the national average. Client Relationship Managers can also look forward to large paychecks in cities like Boston (+25 percent), Atlanta (+22 percent), Denver (+18 percent), and Chicago (+16 percent). Location is a huge contributor to overall pay, with Client Relationship Managers in Omaha earning a whopping 27 percent below the national average. Employers pay around 8 percent less in San Diego and 3 percent less in St. Louis, below-median salaries for those in this field.

Client Relationship Manager Reviews

What is it like working as a Client Relationship Manager?

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

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Experience Affects Client Relationship Manager Salaries




National Average
$63,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$63,000

Account Management
up arrow 1%

Sales Management
up arrow 3%



Customer Service
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 228 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
27%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 13%
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