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Client Relationship Manager Salary

Client Relationship Managers in the United States take home approximately $60K per year on average. Overall compensation packages to Client Relationship Managers range from $39K on the low end to $103K on the high end; this includes bonuses that peak near $20K and profit sharing that approaches $12K, with some high rollers snagging commissions as high as $40K. The most influential factor affecting pay for this group is the particular firm, though career length and geography have a (lesser) impact as well. The majority of Client Relationship Managers (66 percent) who took the survey are women. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Job satisfaction for Client Relationship Managers is high. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$39,278 - $94,142
(Median)
$39K
$60K
$94K
MEDIAN: $60,140
10%
50%
90%

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$11.75 - $24.97
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,278 - $94,142  
   
Bonus
$610 - $20,217  
Profit Sharing
$495.96 - $11,814  
Commission
$0.00 - $39,732  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,347 - $103,481  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 1,097
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.75 - $24.97  
   
Overtime
$14.68 - $37.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$610 - $20,217  
   
Commission
$0.00 - $39,732  
Profit Sharing
$495.96 - $11,814  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,347 - $103,481  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 73
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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While Client Relationship Managers do not often become Information Technology Project Managers, the job pays $86K per year on average. The most common next step for a Client Relationship Manager is to become a Relationship Manager or a Business Development Manager. The former position pays an additional $8K per year on average, and the latter position pays $16K more per year.

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Popular Employer Salaries for Client Relationship Manager


Earnings fall especially short at Professional Research Consultants, where the median salary of $46K is the lowest in the field, just about half of the top paying company's median.

Popular Skills for Client Relationship Manager


Survey results suggest that Client Relationship Managers use a fairly large toolkit of professional skills. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Client Interaction and Customer Relations also typically command lower compensation. Most people who know Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Relationship Managers with a rich background of experience are typically rewarded with larger paychecks. Those in the early stages of their career can expect to make around $51K; however, individuals with five to 10 years of experience bring in $67K on average — a distinctly larger sum. People with 10 to 20 years of experience make an average of about $78K in this role. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $89K.

Pay Difference by Location


New York offers some of the highest pay in the country for Client Relationship Managers, 30 percent above the national average. Client Relationship Managers will also find cushy salaries in Boston (+26 percent), Chicago (+16 percent), Atlanta (+15 percent), and Denver (+14 percent). Location significantly influences compensation, with Omaha Client Relationship Managers earning much less — 27 percent less — than the national average. San Diego and St. Louis are a couple other places where companies are known to pay below the median — salaries are 10 percent lower and 5 percent lower, respectively.

Related Job Salaries

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Experience Affects Client Relationship Manager Salaries




National Average
$63,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Sales Management
up arrow 2%

Customer Relationship Management (CRM)
up arrow 1%

Account Management
0%

National Average
$63,000

Customer Relations
up arrow 4%


Customer Service
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 240 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
27%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 13%
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