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Client Relationship Manager Salary

Earnings for Client Relationship Managers in the United States come in at around $61K annually on average. Individual bonuses, profit sharing and commission for Client Relationship Managers — as high as $20K, $12K and $38K, respectively — each contribute to the degree of variation within overall compensation, ranging from $39K to $106K. Career length is the biggest factor affecting pay for this group, followed by geography. Most workers in this position report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. Women make up the majority of Client Relationship Managers (66 percent) who completed the questionnaire. Respondents to the PayScale salary survey provided the data for this report.
$39,014 - $96,124
(Median)
39K
61K
78K
96K
MEDIAN: $60,942
10%
50%
75%
90%

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$11.76 - $24.60
(Median)
12
16
21
25
MEDIAN: $16.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,014 - $96,124  
   
Bonus
$613 - $20,360  
Profit Sharing
$495.79 - $11,711  
Commission
$0.00 - $37,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,834 - $106,301  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,020
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.76 - $24.60  
   
Overtime
$8.95 - $41.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$613 - $20,360  
   
Commission
$0.00 - $37,500  
Profit Sharing
$495.79 - $11,711  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,834 - $106,301  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 66
United States (change)

Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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Client Relationship Managers who advance into the role of a Information Technology Project Manager are fairly uncommon. Information Technology Project Managers on average earn $86K per year. The most common next step for a Client Relationship Manager is to become a Relationship Manager or a Business Development Manager. The former position pays an additional $6K per year on average, and the latter position pays $15K more per year.

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Popular Skills for Client Relationship Manager


Survey results suggest that Client Relationship Managers put a wide range of professional skills to use. Most notably, skills in Financial Analysis, Project Management, Business Development, and Sales are correlated to pay that is above average, with boosts between 7 percent and 10 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Most people familiar with Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. The average beginner in this position makes around $51K, but folks who have been around for five to 10 years see a markedly higher median salary of $66K. On average, Client Relationship Managers make $81K following one to two decades on the job. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $93K.

Pay Difference by Location


Surpassing the national average by 29 percent, Client Relationship Managers in Boston receive some of the highest pay in the country. Client Relationship Managers can also look forward to large paychecks in cities like New York (+28 percent), Chicago (+22 percent), Atlanta (+19 percent), and Los Angeles (+12 percent). One of the biggest compensable factors for Client Relationship Managers is geography, with workers in Omaha earning a whopping 28 percent below the national average. Two other places where employers offer below-median salaries are St. Louis (6 percent less) and San Diego (4 percent less).

Related Job Salaries

Experience Affects Client Relationship Manager Salaries




National Average
$64,000


Skills That Affect Client Relationship Manager Salaries




up arrow 5%

Sales Management
up arrow 5%

Customer Relationship Management (CRM)
up arrow 3%

Account Management
up arrow 3%

National Average
$64,000

Client Interaction
up arrow 1%

Customer Relations
up arrow 2%

Customer Service
up arrow 25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 253 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
28%
10-19 years
26%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 13%