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Client Relationship Manager Salary (United States)

Earnings for Client Relationship Managers in the United States typically come in at around $61K per year. Cash earnings for Client Relationship Managers — which occasionally include more than $21K from bonuses and more than $9K from profit sharing — stretch from around $39K to approximately $108K. Career duration and the particular city each impact pay for this group, with the former having the largest influence. A solid majority enjoy medical while a fair portion get dental coverage. Vision coverage is also available to more than half. The majority of Client Relationship Managers (65 percent) are women. Job satisfaction is high and work is enjoyable for most Client Relationship Managers. The information for this snapshot was generated by responses to the PayScale salary survey.
Client Relationship Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$38,923 - $96,701
(Median)
39K
61K
79K
97K
MEDIAN: $61,167
10%
50%
75%
90%
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Client Relationship Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.78 - $24.85
(Median)
12
16
21
25
MEDIAN: $15.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$38,923 - $96,701  
   
Bonus
$979 - $20,673  
Profit Sharing
$493.16 - $9,030  
Commission
$-0.48 - $39,453  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,923 - $108,029  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,018
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.78 - $24.85  
   
Overtime
$17.76 - $41.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$979 - $20,673  
   
Commission
$-0.48 - $39,453  
Profit Sharing
$493.16 - $9,030  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,923 - $108,029  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 60
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.
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Client Relationship Manager Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager

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Client Relationship Managers do not often transition into Information Technology Project Manager roles. The role tends to pay $86K per year. Typical career progression for a Client Relationship Manager involves becoming a Relationship Manager or a Business Development Manager, roles that pay $6K more and $14K more on average.

Client Service Manager Job Listings

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Popular Skills for Client Relationship Manager

Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Financial Analysis, Sales, Business Development, and Project Management are correlated to pay that is above average, with boosts of 9 percent, 7 percent, 7 percent, and 7 percent, respectively. Customer Service, on the other hand, is typically associated with much lower pay. Most people skilled in Account Management are similarly competent in Customer Relationship Management (CRM).

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Client Relationship Managers with a lot of experience tend to enjoy higher earnings. Although individuals who have less than five years' experience earn $51K on average, people with five to 10 years benefit from a notably larger average of $67K. After working for 10 to 20 years, Client Relationship Managers make a median salary of $83K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $93K. A majority of respondents report one to nine years of experience. Experienced employees who have 10-20 years of experience make up around one in four of the workforce; inexperienced individuals who have been working for less than one year comprise less than two percent, and senior people with more than 20 years under their belt fill out the remaining roughly one in ten.

Pay Difference By Location

Boston
up arrow 33%
up arrow 29%
up arrow 23%
Atlanta
up arrow 20%
Los Angeles
up arrow 16%
Dallas
up arrow 12%
Charlotte
up arrow 4%
Denver
up arrow 3%
Seattle
0%
National Average
$65,000
Houston
up arrow 1%
up arrow 3%
St. Louis
up arrow 7%
San Diego
up arrow 9%
Columbus
up arrow 10%
Larger circles over a city indicate a job is popular in that location.
Boston is home to an above-average pay rate for Client Relationship Managers, 33 percent higher than the national average. New York, Chicago, Atlanta, and Los Angeles also offer top salaries for Client Relationship Managers. Workers in these cities can expect to earn about 29 percent, 23 percent, 20 percent, and 16 percent more, respectively. With compensation 10 percent below the national average, Columbus is not known for hefty paychecks and actually represents the lowest-paying market. Employers in San Diego and St. Louis also lean toward paying below-median salaries (9 percent lower and 7 percent lower, respectively).

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Experience Affects Client Relationship Manager Salaries

National Average
$65,000

Skills That Affect Client Relationship Manager Salaries

up arrow 7%
Customer Relationship Management (CRM)
up arrow 3%
Sales Management
up arrow 3%
Customer Relations
up arrow 2%
Client Interaction
up arrow 1%
National Average
$65,000
Customer Service
up arrow 26%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 268 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
28%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 77%
vision benefits Vision: 62% employee benefits None: 11%