Client Relationship Manager Salary

Pay for Client Relationship Managers in the United States sits in the ballpark of $60K annually. Including potential for bonuses and profit sharing — peaking near $20K and $12K, respectively — total cash payment to Client Relationship Managers can bottom out near $39K or peak near $103K depending on individual performance. The particular firm is the main element affecting pay for this group — years of experience and geography are driving factors as well. Most Client Relationship Managers like their work and job satisfaction is high. The majority of Client Relationship Managers (66 percent) who took the survey are female. Medical benefits are awarded to most, and a strong majority earn dental coverage. This overview is based on answers to PayScale's salary questionnaire.
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$39,170 - $93,878
(Median)
$39K
$60K
$94K
MEDIAN: $60,079
10%
50%
90%

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$11.79 - $24.84
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,170 - $93,878  
   
Bonus
$521 - $20,082  
Profit Sharing
$499.33 - $11,693  
Commission
$0.00 - $39,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,251 - $103,462  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,112
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$11.79 - $24.84  
   
Overtime
$14.68 - $37.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$521 - $20,082  
   
Commission
$0.00 - $39,866  
Profit Sharing
$499.33 - $11,693  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,251 - $103,462  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 78
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Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Relationship Manager


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There are some Client Relationship Managers — though it's uncommon — that transition into Information Technology Project Managers, where earnings are an average $86K annually. The most common next step for a Client Relationship Manager is to become a Relationship Manager or a Business Development Manager. The former position pays an additional $8K per year on average, and the latter position pays $16K more per year.

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Popular Employer Salaries for Client Relationship Manager


Employees at Professional Research Consultants take home the smallest paychecks, and $46K is the median salary. Furthermore, range in pay is narrow, with salaries starting at $44K and quickly nearing the top at only $50K.

Popular Skills for Client Relationship Manager


Survey results imply that Client Relationship Managers put a diverse skill set to use. Most notably, skills in Financial Analysis, Business Development, Project Management, and Sales are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Customer Service as a skill should be prepared for drastically lower pay. Client Interaction and Customer Relations also typically command lower compensation. Most people experienced in Client Interaction also know Account Management.

Pay by Experience Level for Client Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Relationship Managers with a lot of experience tend to enjoy higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $51K, but folks who have racked up five to 10 years see a notably higher median of $67K. People with 10 to 20 years of experience make an average of about $78K in this role. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $88K.

Pay Difference by Location


For Client Relationship Managers, busy New York offers a higher-than-average pay rate, 29 percent above the national average. Client Relationship Managers can also look forward to large paychecks in cities like Boston (+25 percent), Atlanta (+22 percent), Denver (+19 percent), and Chicago (+16 percent). Client Relationship Managers' salaries are heavily influenced by location — Client Relationship Managers in Omaha bring in salaries that are 27 percent lower than the national average. Workers in San Diego and Minneapolis earn salaries that trail the national average for those in this profession (7 percent less and 3 percent less, respectively).

Client Relationship Manager Reviews

What is it like working as a Client Relationship Manager?

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

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Experience Affects Client Relationship Manager Salaries




National Average
$63,000


Skills That Affect Client Relationship Manager Salaries




Sales
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

Account Management
0%

National Average
$63,000

Sales Management
up arrow 3%



Customer Service
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 224 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
28%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 13%
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