Client Service Coordinator Salary

Median pay for Client Service Coordinators in the United States is around $14.55 per hour. While the company and tenure impact pay for this group, location is the most influential factor. The vast majority of Client Service Coordinators (84 percent) who participated in the survey are women. Unfortunately, some people in this line of work are without benefits — approximately one-fourth lack coverage. On the flip side, a fair number have medical insurance and the larger part receive dental plans. Most Client Service Coordinators report high levels of job satisfaction. This report is based on answers to PayScale's salary questionnaire.

$30,190 - $53,999
(Median)
$30K
$38K
$54K
MEDIAN: $38,114
10%
50%
90%

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$10.21 - $20.70
(Median)
$10
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$30,190 - $53,999  
   
Bonus
$0.00 - $4,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,645 - $48,077  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 106
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.21 - $20.70  
   
Overtime
$15.57 - $33.09  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,645 - $48,077  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 119
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Job Description for Client Service Coordinator

Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.

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Client Service Coordinator Tasks

  • Assist with meeting and event planning for established and new clients.
  • Assemble documentation like services offered, policy or product summaries, presentations, etc. for clients and internal teams.
  • Coordinate information flow from client through the organization and back to the client.
  • Create, develop, and maintain client files and ensure questions are routed to the appropriate team member.

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Popular Employer Salaries for Client Service Coordinator


Banfield, The Pet Hospital offers the least pay with a median salary of $24K; furthermore, salaries there max out at only $35K.


Survey results imply that Client Service Coordinators put a diverse skill set to use. Most notably, skills in Customer Relationship Management, Microsoft Office, Microsoft Excel, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Scheduling and Organizing. Customer Service and Scheduling are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for Client Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Client Service Coordinators — those with more experience do not necessarily bring in higher earnings. Salaries for inexperienced workers average out to $37K, and those with five to 10 years' experience earn a higher median of $34K. For Client Service Coordinators, 10 to 20 years of experience on the job amounts to an average salary of $37K. After two decades in the workforce, the average Client Service Coordinator generally earns more than ever; median pay for this group is estimated at $44K.

Related Job Salaries

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Experience Affects Client Service Coordinator Salaries

Late-Career
up arrow 27%

Mid-Career
up arrow 6%

Experienced
up arrow 6%

National Average
$35,000


Skills That Affect Client Service Coordinator Salaries

Customer Relationship Management (CRM)
up arrow 7%

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 2%

National Average
$35,000

Customer Service
up arrow 2%

Organizing
up arrow 11%

Scheduling
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
8%
1-4 years
53%
5-9 years
23%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 61%
vision benefits Vision: 54% employee benefits None: 24%
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