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Client Service Coordinator Salary

Median pay for Client Service Coordinators in the United States is around $14.64 per hour. Compensation for this group is mainly affected by the specific employer, but the particular city and experience level are influential factors as well. Women account for the majority of Client Service Coordinators who took the survey — 85 percent to be exact. Job satisfaction is reported as high by the vast majority of workers. Health benefits are not enjoyed by everyone in this line of work, and slightly more than a fifth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by the greater part. Participants in PayScale's salary questionnaire provided the particulars of this report.

$30,523 - $57,817
(Median)
$31K
$38K
$58K
MEDIAN: $38,494
10%
50%
90%

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$10.39 - $20.67
(Median)
$10
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$30,523 - $57,817  
   
Bonus
$0.00 - $4,392  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,999 - $48,731  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 90
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.39 - $20.67  
   
Overtime
$15.35 - $33.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,392  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,999 - $48,731  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 101

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Job Description for Client Service Coordinator

Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.

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Client Service Coordinator Tasks

  • Assist with meeting and event planning for established and new clients.
  • Assemble documentation like services offered, policy or product summaries, presentations, etc. for clients and internal teams.
  • Coordinate information flow from client through the organization and back to the client.
  • Create, develop, and maintain client files and ensure questions are routed to the appropriate team member.

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Popular Employer Salaries for Client Service Coordinator



Survey results suggest that Client Service Coordinators put a wide range of professional skills to use. Most notably, skills in Customer Relationship Management, Microsoft Excel, Customer Service, and Organizing are correlated to pay that is above average. Those listing Scheduling as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Customer Service and Scheduling are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for Client Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $34K, and workers with five to 10 years of experience earn a higher $38K on average. On average, Client Service Coordinators make $37K following one to two decades on the job. Client Service Coordinators who have spent more than 20 years on the job report earning a significantly higher median of $46K.

Related Job Salaries

United States (change)

Experience Affects Client Service Coordinator Salaries

Late-Career
up arrow 32%

Mid-Career
up arrow 8%

Experienced
up arrow 6%

National Average
$35,000

Entry-Level
up arrow 3%

Skills That Affect Client Service Coordinator Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Excel
0%

National Average
$35,000

Customer Service
up arrow 3%

Organizing
up arrow 12%

Scheduling
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
8%
1-4 years
53%
5-9 years
23%
10-19 years
9%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 55% employee benefits None: 23%