Client Service Coordinator Salary

The average Client Service Coordinator in the United States earns approximately $14.24 per hour. The company is the main element affecting pay for this group — geography and tenure are driving factors as well. Job satisfaction is reported as high by the vast majority of workers. Not all workers are lucky enough to have benefits; in fact, close to one-fourth are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by more than half. Client Service Coordinators who responded to the questionnaire are largely women, dominating at 87 percent. The data in this summary comes from the PayScale salary survey.

$30,756 - $54,963
$31K
$40K
$55K
MEDIAN: $39,706
10%
50%
90%

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$10.49 - $19.28
$10
$14
$19
MEDIAN: $14.24
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,756 - $54,963  
   
Bonus
$618 - $5,817  
Profit Sharing
$2,000  
Commission
$3,623  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,560 - $50,732  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 102
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.49 - $19.28  
   
Overtime
$14.27 - $30.45  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$618 - $5,817  
   
Commission
$3,623  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,560 - $50,732  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 111

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United States (change)

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Job Description for Client Service Coordinator

Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.

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Client Service Coordinator Tasks

  • Maintain quality relationships with clients, remaining available to offer support.
  • Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
  • Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.

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Popular Employer Salaries for Client Service Coordinator


Banfield, The Pet Hospital offers the least pay with a median salary of $26K; furthermore, salaries there max out at only $35K.

Pay by Experience Level for Client Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Client Service Coordinators — those with more experience do not necessarily bring in higher earnings. During their first five years in the workforce, individuals in this position earn $34K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $36K. Client Service Coordinators claiming one to two decades of experience make an estimated median of $40K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $43K, demonstrating that compensation is roughly commensurate with experience in the end.

Related Job Salaries

Key Stats for Client Service Coordinator

Gender

Female
87 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.
Less than 1 year
7%
1-4 years
57%
5-9 years
19%
10-19 years
11%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Service Coordinator Salaries

Late-Career
▲22%

Experienced
▲14%

Mid-Career
▲2%

National Average
$35,000

▼4%

Skills That Affect Client Service Coordinator Salaries

Organizing
▲15%

Microsoft Excel
▲2%

Customer Relationship Management (CRM)
▲2%


Microsoft Office
▲1%

Client Interaction
▼0%

National Average
$35,000

Scheduling
▼7%

Data Entry
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
7%
1-4 years
57%
5-9 years
19%
10-19 years
11%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 55%
vision benefits
Vision: 52%
dental benefits
None: 25%
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