Client Service Coordinator Salary

Average Client Service Coordinators in the United States make around $14.66 per hour. Compensation for this group is mainly affected by geographic location, but the specific employer and tenure are influential factors as well. For the most part, Client Service Coordinators enjoy their work and report high levels of job satisfaction. Although slightly less than a fourth lack health benefits of any kind, a strong majority do enjoy medical insurance, and more than half get dental coverage, too. The vast majority of Client Service Coordinators (85 percent) who responded to the survey are women. The information for this snapshot was generated by responses to the PayScale salary survey.

$30,152 - $55,494
(Median)
$30K
$38K
$55K
MEDIAN: $38,094
10%
50%
90%

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$10.35 - $20.78
(Median)
$10
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,152 - $55,494  
   
Bonus
$0.00 - $4,329  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,762 - $48,523  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 104
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.35 - $20.78  
   
Overtime
$15.46 - $33.14  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,329  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,762 - $48,523  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 114
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Job Description for Client Service Coordinator

Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.

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Client Service Coordinator Tasks

  • Assist with meeting and event planning for established and new clients.
  • Assemble documentation like services offered, policy or product summaries, presentations, etc. for clients and internal teams.
  • Coordinate information flow from client through the organization and back to the client.
  • Create, develop, and maintain client files and ensure questions are routed to the appropriate team member.

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Popular Employer Salaries for Client Service Coordinator


The lowest salaries can be found at Banfield, The Pet Hospital — median pay is $24K — and there is little variation in compensation, with paychecks starting at $21K and only reaching $35K.


Client Service Coordinators seem to require a number of specific skills. Most notably, skills in Customer Relationship Management, Microsoft Office, Microsoft Excel, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Scheduling and Organizing. Those with knowledge of Customer Service tend to be skilled in Scheduling as well.

Pay by Experience Level for Client Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average inexperienced worker's salary is approximately $34K, and people with five to 10 years of experience bring in more at around $37K on average. On average, Client Service Coordinators make $37K following one to two decades on the job. Veterans who have acquired more than 20 years report a median income of $45K, which is generally higher than the pay reported by other tenure groups.

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Experience Affects Client Service Coordinator Salaries

Late-Career
up arrow 29%

Experienced
up arrow 7%

Mid-Career
up arrow 6%

National Average
$35,000


Skills That Affect Client Service Coordinator Salaries

Customer Relationship Management (CRM)
up arrow 6%

Microsoft Excel
up arrow 1%

Microsoft Office
up arrow 1%

National Average
$35,000

Customer Service
up arrow 2%

Organizing
up arrow 11%

Scheduling
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
8%
1-4 years
53%
5-9 years
22%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 55% employee benefits None: 23%
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