Client Service Coordinator Salary

Pay for Client Service Coordinators in the United States sits in the ballpark of $14.58 per hour. Geographic location is the main element affecting pay for this group — the specific employer and experience level are driving factors as well. Work is enjoyable for Client Service Coordinators, who typically claim high levels of job satisfaction. Female Client Service Coordinators far outnumber their male contemporaries among survey respondents. Not all workers are lucky enough to have benefits; in fact, about one in four are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by more than half. The data for this synopsis comes from respondents who took the PayScale salary survey.

$30,190 - $53,999

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$10.22 - $20.85

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,190 - $53,999  
   
Bonus
$0.00 - $4,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,662 - $48,305  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 106
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.22 - $20.85  
   
Overtime
$15.57 - $33.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,662 - $48,305  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 120
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Job Description for Client Service Coordinator

Client service coordinators are responsible for coordinating client service interactions on behalf of their organization. They are in charge of ensuring their organization provides excellent client service to increase brand loyalty and overall satisfaction. They update company procedures as needed and escalate client issues as required. Client service coordinators identify and analyze possible solutions to client inquiries while displaying professionalism and friendliness.

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Client Service Coordinator Tasks

  • Assist with meeting and event planning for established and new clients.
  • Assemble documentation like services offered, policy or product summaries, presentations, etc. for clients and internal teams.
  • Coordinate information flow from client through the organization and back to the client.
  • Create, develop, and maintain client files and ensure questions are routed to the appropriate team member.

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Popular Employer Salaries for Client Service Coordinator


Relative to other names in the field, compensation is very low at Banfield, The Pet Hospital — the median salary comes to just $24K, 70 percent less than the top paying company.


Survey results imply that Client Service Coordinators put a diverse skill set to use. Most notably, skills in Customer Relationship Management, Microsoft Office, Microsoft Excel, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Scheduling and Organizing. Employees educated in Customer Service are typically practiced in Scheduling, too.

Pay by Experience Level for Client Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Service Coordinators with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average inexperienced worker earns $34K, and someone who has worked for five to 10 years can expect a bigger median salary of $37K. The average pay reported by folks with 10 to 20 years of experience is around $37K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $44K.

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Experience Affects Client Service Coordinator Salaries

Late-Career
up arrow 27%

Experienced
up arrow 6%

Mid-Career
up arrow 5%

National Average
$35,000


Skills That Affect Client Service Coordinator Salaries

Customer Relationship Management (CRM)
up arrow 7%

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 2%

National Average
$35,000

Customer Service
up arrow 2%

Organizing
up arrow 11%

Scheduling
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
8%
1-4 years
53%
5-9 years
23%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 60%
vision benefits Vision: 54% employee benefits None: 24%
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