Client Service Executive Salary

On average, commissions constitute a fair portion (slightly less than a third) of final income for Client Service Executives. That final number averages out to $75K across the industry. Experience level and the particular city each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Most workers in this position report high levels of job satisfaction. There are more female Client Service Executives who answered the questionnaire than male, making up 66 percent. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$40,692 - $153,166

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$40,692 - $153,166  
   
Bonus
$780 - $44,405  
Profit Sharing
$1,028 - $8,352  
Commission
$15,260 - $54,045  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,106 - $179,514  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 168
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Job Description for Client Service Executive

Client service executives act as a liaison between external customers and internal departments for their organization. They interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns. They perform situation analysis to make informed decisions that benefit their client and company, as well as work with other executives to reach all organization objectives.

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Client Service Executive Tasks

  • Ensure company-wide consistency in client service and sales procedures.
  • Utilize product solutions and marketing teams to refine service offerings.
  • Work with clients in support of new business opportunities, client service, and sales programs.
  • Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.

Client Service Executive Job Listings

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Client Service Executives report using a wide range of professional skills. Most notably, facility with Account Management and Customer Relations are correlated to pay that is significantly above average, leading to increases of 60 percent and 21 percent, respectively. Customer Service and Client Interaction as skills, however, tend to be associated with significantly smaller paychecks. Experience with Customer Relationship Management is often linked with knowledge of Customer Service.

Pay by Experience Level for Client Service Executive

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. Salaries for the relatively untried average out to around $49K, but survey participants with five to 10 years of experience earn a significantly higher median of $75K. Professionals who spend a good 10 to 20 years in the workforce haul in an average of $102K. More than 20 years of experience mean a somewhat bigger median paycheck of $133K, but it's not much more than what less experienced people make.

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Experience Affects Client Service Executive Salaries

Late-Career
up arrow 77%

Experienced
up arrow 36%

National Average
$75,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 35%

Skills That Affect Client Service Executive Salaries

Account Management
up arrow 60%

Customer Relations
up arrow 21%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$75,000

Client Interaction
up arrow 4%

Customer Service
up arrow 41%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
23%
10-19 years
30%
20 years or more
22%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 80%
vision benefits Vision: 65% employee benefits None: 9%
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