Client Service Executive Salary

Commissions constitute a big slice (nearly one-third on average) of overall compensation for Client Service Executives, and the median take-home for this group lies near $76K. Career length and the particular city each impact pay for this group, with the former having the largest influence. Women make up the majority of Client Service Executives (66 percent) who completed the questionnaire. Job satisfaction is reported as high by the vast majority of workers. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$41,075 - $156,307
(Median)
$41K
$73K
$160K
MEDIAN: $73,071
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$70K$140K$210K
Salary
$41,075 - $156,307  
   
Bonus
$786 - $43,971  
Profit Sharing
$1,028 - $14,740  
Commission
$11,074 - $99,329  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,142 - $184,036  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 168
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Job Description for Client Service Executive

Client service executives act as a liaison between external customers and internal departments for their organization. They interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns. They perform situation analysis to make informed decisions that benefit their client and company, as well as work with other executives to reach all organization objectives.

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Client Service Executive Tasks

  • Ensure company-wide consistency in client service and sales procedures.
  • Utilize product solutions and marketing teams to refine service offerings.
  • Work with clients in support of new business opportunities, client service, and sales programs.
  • Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.

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Survey results show that Client Service Executives use a fair number of skills. Most notably, facility with Account Management and Customer Relations are correlated to pay that is significantly above average, leading to increases of 58 percent and 20 percent, respectively. Customer Service and Client Interaction as skills, however, tend to be associated with significantly smaller paychecks. It is not unusual for someone who knows Customer Relationship Management to be familiar with Customer Service as well.

Pay by Experience Level for Client Service Executive

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of Client Service Executives. Survey participants with less than five years' experience pocket $49K on average, but those with five to 10 years of experience enjoy a much bigger median of $75K. Professionals who spend a good 10 to 20 years in the workforce haul in an average of $101K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $147K on average.

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Experience Affects Client Service Executive Salaries

Late-Career
up arrow 94%

Experienced
up arrow 34%

National Average
$76,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 36%

Skills That Affect Client Service Executive Salaries

Account Management
up arrow 58%

Customer Relations
up arrow 20%

National Average
$76,000

Customer Relationship Management (CRM)
up arrow 1%

Client Interaction
up arrow 4%

Customer Service
up arrow 41%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
24%
10-19 years
31%
20 years or more
22%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 79%
vision benefits Vision: 66% employee benefits None: 9%
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