Client Service Executive Salary

In a profession for which the median take-home is approximately $74K, slightly less than a third of overall earnings for Client Service Executives arrives through commissions. Total cash compensation to Client Service Executives bottoms out near $41K and approaches $176K on the high end; the biggest paychecks include approximately $40K from bonuses and almost $25K from profit sharing. Career length and the particular city each impact pay for this group, with the former having the largest influence. More than half of Client Service Executives (65 percent) survey participants are women. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the greater part. Work is enjoyable for Client Service Executives, who typically claim high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$41,788 - $150,359
(Median)
$42K
$72K
$150K
MEDIAN: $72,210
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$41,788 - $150,359  
   
Bonus
$650 - $40,452  
Profit Sharing
$503 - $24,832  
Commission
$22,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,095 - $176,335  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 171
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Job Description for Client Service Executive

Client service executives act as a liaison between external customers and internal departments for their organization. They interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns. They perform situation analysis to make informed decisions that benefit their client and company, as well as work with other executives to reach all organization objectives.

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Client Service Executive Tasks

  • Ensure company-wide consistency in client service and sales procedures.
  • Utilize product solutions and marketing teams to refine service offerings.
  • Work with clients in support of new business opportunities, client service, and sales programs.
  • Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.

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Client Service Executives who responded to the survey indicated only a few skills that they use on the job. Most notably, facility with Account Management and Customer Relations are correlated to pay that is significantly above average, leading to increases of 62 percent and 23 percent, respectively. Customer Service, on the other hand, is typically associated with much lower pay. It is not unusual for someone who knows Customer Relationship Management to be familiar with Customer Service as well.

Pay by Experience Level for Client Service Executive

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Service Executives with a lot of experience tend to enjoy higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $50K, but folks who have racked up five to 10 years see a notably higher median of $72K. The average pay reported by folks with 10 to 20 years of experience is around $99K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $132K.

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Experience Affects Client Service Executive Salaries

Late-Career
up arrow 78%

Experienced
up arrow 34%

National Average
$74,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 32%

Skills That Affect Client Service Executive Salaries

Account Management
up arrow 62%

Customer Relations
up arrow 23%

National Average
$74,000

Customer Relationship Management (CRM)
up arrow 1%

Client Interaction
up arrow 2%

Customer Service
up arrow 22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
26%
10-19 years
28%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 79%
medical benefits
Vision: 67%
dental benefits
None: 11%
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