Client Service Manager Salary

A Client Service Manager earns an average salary of $55,066 per year. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Account Sales, Data Analysis, and Project Management.
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$37,605 - $86,270

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$12.24 - $25.07

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$37,605 - $86,270  
   
Bonus
$0.00 - $12,150  
Profit Sharing
$193.92 - $8,243  
Commission
$489.36 - $27,575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,814 - $90,563  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 1,488
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$12.24 - $25.07  
   
Overtime
$15.10 - $35.42  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $12,150  
   
Commission
$489.36 - $27,575  
Profit Sharing
$193.92 - $8,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,814 - $90,563  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 181
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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.
  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

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Experience Affects Client Service Manager Salaries




National Average
$54,000


Skills That Affect Client Service Manager Salaries

Account Sales
up arrow 30%

Data Analysis
up arrow 22%




Operations Management
up arrow 2%

Client Interaction
up arrow 1%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$54,000

Customer Relations
up arrow 1%

Insurance
up arrow 1%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 340 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
30%
10-19 years
26%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 72%
vision benefits Vision: 60% employee benefits None: 16%
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