Client Service Manager Salary

A Client Service Manager earns an average salary of $55,752 per year. People in this job generally don't have more than 20 years' experience. A skill in Account Sales is associated with high pay for this job.
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$38,574 - $86,325
$39K
$56K
$86K
MEDIAN: $55,752
10%
50%
90%

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$13.20 - $26.68
$13
$18
$27
MEDIAN: $18.18
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$38,574 - $86,325  
   
Bonus
$505 - $14,716  
Profit Sharing
$199.33 - $11,892  
Commission
$3,450 - $17,746  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,882 - $90,643  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,237
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20$40$60
Hourly Rate
$13.20 - $26.68  
   
Overtime
$16.00 - $59.12  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$505 - $14,716  
   
Commission
$3,450 - $17,746  
Profit Sharing
$199.33 - $11,892  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,882 - $90,643  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 139

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.
  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Popular Employer Salaries for Client Service Manager

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Pay by Experience for a Client Service Manager has a positive trend. An entry-level Client Service Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 686 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 456 salaries. An experienced Client Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 419 salaries. A Client Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $68,000 based on 138 salaries.

Pay Difference by Location

National Average: $55,703

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Client Service Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.
Less than 1 year
2%
1-4 years
38%
5-9 years
24%
10-19 years
26%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Service Manager Salaries

▲22%

▲17%

▲5%

National Average
$56,000

▼11%

Skills That Affect Client Service Manager Salaries

Account Sales
▲21%





▲2%



Client Interaction
▼0%

Customer Relationship Management (CRM)
▼0%

National Average
$56,000





Budget Management
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
2%
1-4 years
38%
5-9 years
24%
10-19 years
26%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 72%
vision benefits
Vision: 63%
no benefits
None: 18%