Client Service Manager Salary

A Client Service Manager earns an average salary of $54,978 per year. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Business Analysis, Account Sales, and Data Analysis.
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$37,847 - $86,540
(Median)
$38K
$55K
$87K
MEDIAN: $54,977
10%
50%
90%

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$12.59 - $25.34
(Median)
$13
$18
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$37,847 - $86,540  
   
Bonus
$0.00 - $12,222  
Profit Sharing
$170.00 - $8,785  
Commission
$986 - $27,369  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,392 - $91,028  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,688
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$12.59 - $25.34  
   
Overtime
$15.00 - $36.73  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $12,222  
   
Commission
$986 - $27,369  
Profit Sharing
$170.00 - $8,785  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,392 - $91,028  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 188
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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.
  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Popular Employer Salaries for Client Service Manager

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $54,664

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Client Service Manager Salaries




National Average
$55,000


Skills That Affect Client Service Manager Salaries

Business Analysis
up arrow 41%

Account Sales
up arrow 23%

Data Analysis
up arrow 22%


Problem Solving
up arrow 3%

Account Management
up arrow 3%

Operations Management
up arrow 1%

Client Interaction
0%

Customer Relationship Management (CRM)
0%

National Average
$55,000

Insurance
up arrow 3%

Customer Relations
up arrow 4%




Budget Management
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 369 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
28%
10-19 years
26%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 71%
medical benefits
Vision: 60%
dental benefits
None: 17%
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