Client Service Manager Salary (United States)

A Client Service Manager earns an average salary of $54,305 per year. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Account Management and Project Management.
Client Service Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,067 - $85,444
(Median)
36K
54K
70K
85K
MEDIAN: $54,305
10%
50%
75%
90%
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Client Service Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.70 - $25.01
(Median)
13
15
17
21
25
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$36,067 - $85,444  
   
Bonus
$0.00 - $11,538  
Profit Sharing
$507 - $8,243  
Commission
$973 - $20,542  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,023 - $90,612  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,298
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$12.70 - $25.01  
   
Overtime
$17.11 - $37.79  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $11,538  
   
Commission
$973 - $20,542  
Profit Sharing
$507 - $8,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,023 - $90,612  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 150
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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.
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Client Service Manager Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Client Service Manager

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Client Service Manager Job Listings

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Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 38%
up arrow 35%
Los Angeles
up arrow 20%
up arrow 19%
up arrow 18%
San Diego
up arrow 13%
Houston
up arrow 11%
up arrow 11%
up arrow 10%
Miami
up arrow 10%
up arrow 8%
Minneapolis
up arrow 5%
Philadelphia
0%
National Average
$54,000
up arrow 24%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Client Service Manager Salaries

National Average
$54,000

Skills That Affect Client Service Manager Salaries

Operations Management
up arrow 3%
Insurance
up arrow 3%
Client Interaction
up arrow 2%
Customer Relationship Management (CRM)
0%
National Average
$54,000
Customer Relations
up arrow 1%
Microsoft Excel
up arrow 4%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 389 votes.

Gender

Female
69%
female alumni
 
Male
31%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
31%
10-19 years
26%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 71%
vision benefits Vision: 58% employee benefits None: 16%
Find Out Exactly What You Should Be Paid
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