Client Service Manager Salary

A Client Service Manager earns an average salary of $55,055 per year. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Account Sales, Data Analysis, and Project Management.
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$37,493 - $86,602
(Median)
$37K
$55K
$87K
MEDIAN: $55,055
10%
50%
90%

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$12.21 - $25.04
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$37,493 - $86,602  
   
Bonus
$0.00 - $12,067  
Profit Sharing
$185.00 - $8,260  
Commission
$489.36 - $27,575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,756 - $90,738  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,478
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$12.21 - $25.04  
   
Overtime
$15.05 - $34.79  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $12,067  
   
Commission
$489.36 - $27,575  
Profit Sharing
$185.00 - $8,260  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,756 - $90,738  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 178
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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.
  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

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Experience Affects Client Service Manager Salaries




National Average
$54,000


Skills That Affect Client Service Manager Salaries

Account Sales
up arrow 30%

Data Analysis
up arrow 16%




Operations Management
up arrow 2%

Client Interaction
up arrow 1%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$54,000

Customer Relations
up arrow 1%

Insurance
up arrow 1%

Microsoft Excel
up arrow 4%



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 345 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
30%
10-19 years
25%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 72%
vision benefits Vision: 60% employee benefits None: 16%
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