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Client Service Manager Salary

A Client Service Manager earns an average salary of $54,583 per year. People in this job generally don't have more than 20 years' experience. A skill in Project Management is associated with high pay for this job.
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$36,666 - $85,740
(Median)
$37K
$55K
$86K
MEDIAN: $54,582
10%
50%
90%

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$12.90 - $25.02
(Median)
$13
$18
$25
MEDIAN: $17.00
10%
50%
90%

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Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$36,666 - $85,740  
   
Bonus
$0.00 - $11,771  
Profit Sharing
$495.51 - $8,072  
Commission
$484.79 - $23,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,502 - $90,642  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,335
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$12.90 - $25.02  
   
Overtime
$15.40 - $36.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $11,771  
   
Commission
$484.79 - $23,394  
Profit Sharing
$495.51 - $8,072  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,502 - $90,642  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 159
United States (change)

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.
  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Popular Employer Salaries for Client Service Manager

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

Experience Affects Client Service Manager Salaries




National Average
$54,000


Skills That Affect Client Service Manager Salaries




Operations Management
up arrow 2%

Client Interaction
up arrow 1%

Customer Relationship Management (CRM)
0%

National Average
$54,000

Insurance
up arrow 1%

Customer Relations
up arrow 2%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 368 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
31%
10-19 years
26%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 72%
vision benefits Vision: 58% employee benefits None: 17%