A Client Service Manager earns an average salary of $55,287 per year. People in this job generally don't have more than 20 years' experience. A skill in Account Sales is associated with high pay for this job.
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$38,378 - $85,722
(Median)
$38K
$55K
$86K
MEDIAN: $55,287
10%
50%
90%

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$12.34 - $26.56
(Median)
$12
$18
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$38,378 - $85,722  
   
Bonus
$498.89 - $14,663  
Profit Sharing
$202.73 - $11,745  
Commission
$2,948 - $32,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,849 - $89,418  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,275
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20$40$60
Hourly Rate
$12.34 - $26.56  
   
Overtime
$15.94 - $59.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$498.89 - $14,663  
   
Commission
$2,948 - $32,000  
Profit Sharing
$202.73 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,849 - $89,418  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 142
United States (change)

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Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develop a training program that includes group training on-demand.
  • Manage and supervise the client services unit.
  • Develops, tracks and reports key performance measurements for the unit.
  • Manage the assignment of work to team members while maintaining an appropriate load balance.

Common Career Paths for Client Service Manager


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Client Service Manager Job Listings

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Popular Employer Salaries for Client Service Manager

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $55,373

Larger city markers indicate a job is popular in that location.

Related Job Salaries

United States (change)

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Experience Affects Client Service Manager Salaries




National Average
$55,000


Skills That Affect Client Service Manager Salaries

Account Sales
up arrow 21%



Operations Management
up arrow 3%

Problem Solving
up arrow 2%

Account Management
up arrow 1%

Customer Relationship Management (CRM)
0%

Insurance
0%

National Average
$55,000

Client Interaction
up arrow 1%

Microsoft Excel
up arrow 1%

Customer Service
up arrow 2%

Microsoft Office
up arrow 4%



Budget Management
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 224 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
25%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
medical benefits
Vision: 63%
dental benefits
None: 18%
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