Client Services Analyst Salary
Job Description for Client Services Analyst
A client services analyst typically works in the financial field to determine the best investments for their clients. These analysts should have up-to-date knowledge of both the field and company offerings to be able to answer any questions clients may have regarding investment performance or their portfolios. They should also consistently monitor clients' portfolios to determine if any action should be taken to either increase earnings or reduce risk.Read More...
A client services analyst usually works directly with clients; in some positions, however, information is passed on to team members who then pitch ideas to clients. The job also involves preparing presentations, conducting research, creating visual aids, searching for new clients, following up with new leads, and assisting in creating/developing marketing strategies.
Generally, a minimum of a Bachelor’s degree is required for this position. Client services analysts may also work in fields other than finance, such as for businesses which provide products or services to determine which products/services are most suitable to clients' needs. Employers typically prefer applicants' degrees to be in Business, Finance, or a related field. The job usually takes place in an office environment during regular business hours, and there may be some travel required in order to meet with clients.
Client Services Analyst Tasks
- Identify, measure, track, resolve and report on specific client requests and issues.
- Accurately file reports on client issues for management review.
- Analyze trends in client issues in order to facilitate product improvement.
- Develop expertise to provide clients on-going support and assistance.
Client Services Analyst Job Listings
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Popular Employer Salaries for Client Services Analyst
Employees at Mercer LLC enjoy the biggest paychecks, and $48K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $39K and higher ones not far away at only $59K.
Popular Skills for Client Services Analyst
Survey results show that Client Services Analysts use a fair number of skills. Most notably, skills in Customer Service, Salesforce, Data Analysis, and Client Interaction are correlated to pay that is above average. It is often found that people who know Data Analysis are also skilled in Client Interaction.
Pay by Experience Level for Client Services Analyst
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. Client Services Analysts in the early stages of their careers take home approximately $46K on average. The average for people in the five-to-10 year group is only a little larger at $47K. The average pay reported by folks with 10 to 20 years of experience is around $51K. As Client Services Analysts reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $61K.
Pay Difference by Location
San Francisco is home to an above-average pay rate for Client Services Analysts, 39 percent higher than the national average. Client Services Analysts can also look forward to large paychecks in cities like Seattle (+28 percent), Minneapolis (+22 percent), New York (+7 percent), and Norwood (+3 percent). Those in the field find the lowest salaries in Omaha, 14 percent below the national average. Below-median salaries also turn up in Parsippany and Lincoln (12 percent lower and 8 percent lower, respectively).