Client Services Coordinator Salary

Client Services Coordinators in the United States can expect only a modest salary, with average pay of just $40K per year. Geography and experience level each impact pay for this group, with the former having the largest influence. The vast majority (82 percent) of Client Services Coordinators who took the survey are female. Work is enjoyable for Client Services Coordinators, who typically claim high levels of job satisfaction. Some workers in this field — around one in five — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by the greater part. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$30,550 - $56,789
$31K
$40K
$57K
MEDIAN: $39,599
10%
50%
90%

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$11.89 - $21.33
$12
$16
$21
MEDIAN: $16.13
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,550 - $56,789  
   
Bonus
$245.66 - $5,500  
Profit Sharing
$1,375  
Commission
$0.00 - $8,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,891 - $53,357  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 275
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.89 - $21.33  
   
Overtime
$17.12 - $34.05  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$245.66 - $5,500  
   
Commission
$0.00 - $8,200  
Profit Sharing
$1,375  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,891 - $53,357  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 176

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United States (change)

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Job Description for Client Services Coordinator

A client services coordinator typically holds a higher-level position in their organization, although they may not play a supervisory or managerial role. The coordinator serves as a go-between between the company and clients/customers. The coordinator ensures information from the organization reaches the client and vice versa. Technology companies are typical employers for client services coordinators, but any enterprise that offers some combination of services and goods may have client services coordinators on staff. This role may be specialized to various areas of emphasis or products in larger organizations.

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Client Services Coordinator Tasks

  • Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
  • Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
  • Maintain quality relationships with clients, remaining available to offer support.

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Popular Skills for Client Services Coordinator


Survey takers working as Client Services Coordinators report using a large range of professional skills. Most notably, skills in Training Program Development, Marketing Communications, Account Management, and Customer Relations are correlated to pay that is above average, with boosts between 4 percent and 7 percent. At the other end of the pay range are skills like Problem Solving. Those educated in Client Interaction tend to be well versed in Customer Service.

Pay by Experience Level for Client Services Coordinator

Pay by Experience for a Client Services Coordinator has a positive trend. An entry-level Client Services Coordinator with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 328 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 103 salaries. An experienced Client Services Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 51 salaries. A Client Services Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 28 salaries.

Pay Difference by Location

National Average: $38,550

Larger city markers indicate a job is popular in that location.

With a pay rate for Client Services Coordinators that is 30 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. Client Services Coordinators will also find cushy salaries in San Diego (+17 percent), Seattle (+13 percent), Boston (+11 percent), and New York (+7 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Madison. Employers in Charlotte and Austin also lean toward paying below-median salaries (11 percent lower and 9 percent lower, respectively).

Related Job Salaries

Key Stats for Client Services Coordinator

Gender

Female
82 %
Male
18 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.
Less than 1 year
8%
1-4 years
58%
5-9 years
18%
10-19 years
10%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Services Coordinator Salaries

▲6%

▲2%

▲1%

National Average
$39,000

▼2%

Skills That Affect Client Services Coordinator Salaries

Training Program Development
▲7%

Marketing Communications
▲5%




Organizing
▲4%

Scheduling
▲3%

Microsoft Excel
▲3%

Database Management & Reporting
▲2%



Office Administration
▼0%

National Average
$39,000



Problem Solving
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
8%
1-4 years
58%
5-9 years
18%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
no benefits
None: 21%