Client Services Representative Salary

The average rate for a Client Services Representative is $14.71 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$30,293 - $56,606
$30K
$40K
$57K
MEDIAN: $40,068
10%
50%
90%

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$10.89 - $19.72
$11
$15
$20
MEDIAN: $14.80
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,293 - $56,606  
   
Bonus
$498.14 - $5,234  
Profit Sharing
$811 - $3,551  
Commission
$993 - $30,201  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,039 - $52,146  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 420
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.89 - $19.72  
   
Hourly Tips
$0.80  
Overtime
$16.36 - $35.36  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$498.14 - $5,234  
   
Commission
$993 - $30,201  
Profit Sharing
$811 - $3,551  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,039 - $52,146  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 462

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United States (change)

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Job Description for Client Services Representative

The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from upper management or to follow up on previous chains of communications. In banking environments, the client service representative likely handles branch service transactions, with duties involving deposits and money transfers.

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Client Services Representative Tasks

  • Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.
  • Follows up with clients to ensure that they are satisfied with the company product or service.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Common Career Paths for Client Services Representative


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Client Services Representative Job Listings

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Popular Employer Salaries for Client Services Representative

Popular Skills for Client Services Representative

Pay by Experience Level for Client Services Representative

Pay by Experience for a Client Services Representative has a positive trend. An entry-level Client Services Representative with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 618 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 220 salaries. An experienced Client Services Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 192 salaries. A Client Services Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 45 salaries.

Pay Difference by Location

National Average: $36,107

Larger city markers indicate a job is popular in that location.

Client Services Representative Reviews

Q: What is it like working as a Client Services Representative?

Client Services Representative in Columbus:
"Mostly Love My Job."
Pros: Corporate Setting, Colleagues, Employee Appreciation Week, Benefits Package, Management, Helps Environment.
Cons: Pressure, Workload Share Unequal, High Expectations of only a few.

Client Services Representative in Ellenton:
Pros: I like that my job offers a multitude of daily tasks and activities. This helps me stay engaged and not become bored with a monotonous tasks. I love the people I work with, and I feel that I am respected and trusted with my position.
Cons: I feel that I am an not being fairly compensated based on the amount of work and effort with my current position.

Related Job Salaries

Key Stats for Client Services Representative

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.
Less than 1 year
8%
1-4 years
51%
5-9 years
18%
10-19 years
18%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Services Representative Salaries

▲15%

▲9%

▲4%

National Average
$36,000

▼5%

Skills That Affect Client Services Representative Salaries


Account Management
▲2%

Billing
▲2%




Oral / Verbal Communication
▼0%

Data Processing
▼0%

National Average
$36,000

Microsoft Office
▼1%

▼1%


Customer Relations
▼2%

Data Entry
▼8%

Office Administration
▼11%

Scheduling
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 128 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
18%
10-19 years
18%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 65%
vision benefits
Vision: 59%
no benefits
None: 23%
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