The average rate for a Client Services Representative is $14.70 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$29,773 - $55,971
(Median)
$30K
$40K
$56K
MEDIAN: $39,822
10%
50%
90%

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$10.45 - $19.54
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,773 - $55,971  
   
Bonus
$492.56 - $5,196  
Profit Sharing
$1,850  
Commission
$1,237 - $48,479  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,763 - $51,114  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 453
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.45 - $19.54  
   
Overtime
$15.14 - $34.95  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$492.56 - $5,196  
   
Commission
$1,237 - $48,479  
Profit Sharing
$1,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,763 - $51,114  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 467
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Job Description for Client Services Representative

The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from upper management or to follow up on previous chains of communications. In banking environments, the client service representative likely handles branch service transactions, with duties involving deposits and money transfers.

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Client Services Representative Tasks

  • Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.
  • Follows up with clients to ensure that they are satisfied with the company product or service.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Common Career Paths for Client Services Representative


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Client Services Representative Job Listings

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Popular Employer Salaries for Client Services Representative

Popular Skills for Client Services Representative

Pay by Experience Level for Client Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $35,728

Larger city markers indicate a job is popular in that location.

Client Services Representative Reviews

What is it like working as a Client Services Representative?

Client Services Representative in Columbus:
"Mostly Love My Job."
Pros: Corporate Setting, Colleagues, Employee Appreciation Week, Benefits Package, Management, Helps Environment.
Cons: Pressure, Workload Share Unequal, High Expectations of only a few.

Client Services Representative in Ellenton:
Pros: I like that my job offers a multitude of daily tasks and activities. This helps me stay engaged and not become bored with a monotonous tasks. I love the people I work with, and I feel that I am respected and trusted with my position.
Cons: I feel that I am an not being fairly compensated based on the amount of work and effort with my current position.

Related Job Salaries

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Experience Affects Client Services Representative Salaries




National Average
$36,000


Skills That Affect Client Services Representative Salaries


Account Management
up arrow 4%

Billing
up arrow 4%

Client Interaction
up arrow 1%

Problem Solving
up arrow 1%

Microsoft Excel
up arrow 1%

Oral / Verbal Communication
up arrow 1%

National Average
$36,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Insurance
up arrow 2%

Microsoft Office
up arrow 3%

Data Entry
up arrow 7%

Office Administration
up arrow 10%

Scheduling
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 116 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
8%
1-4 years
50%
5-9 years
18%
10-19 years
18%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
medical benefits
Vision: 59%
dental benefits
None: 21%
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