What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Client Support Analyst Salary

An average Client Support Analyst in the United States can expect to take home roughly $48K annually. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Most get medical and dental insurance, and a strong majority get vision plans, too. Job satisfaction for Client Support Analysts is high. This snapshot results from replies to PayScale's salary survey.
Read More
$35,585 - $73,849
(Median)
$36K
$48K
$74K
MEDIAN: $47,926
10%
50%
90%

Add this chart to your site: 640px    300px

$13.73 - $27.37
(Median)
$14
$18
$27
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$35,585 - $73,849  
   
Bonus
$1.00 - $7,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,169 - $75,645  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 108
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$13.73 - $27.37  
   
Overtime
$19.87 - $51.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$1.00 - $7,933  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,169 - $75,645  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 27

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Client Support Analyst

Client support analysts are responsible for analyzing operations of their company to ensure the satisfaction of clients. These analysts generally work in offices, sometimes within call centers or even their own homes, and may work either independently or on teams with other analysts. They generally work traditional business hours, though some extended hours may be required depending on the employer. Although this position does not require formal education beyond a high school diploma, applicants with prior experience in customer relations are often preferred.

Read More...

Client Support Analyst Tasks

  • Use troubleshooting tools and techniques to identify products that are defective.
  • Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.
  • Research, troubleshoot and diagnose software to identify, document and resolve errors.
  • Work with other technical departments to resolve complex problems.

Client Support Analyst Job Listings

Jobs by Simply Hired
jobs by Indeed job search

Search for more jobs:


Job skills reported by Client Support Analysts are limited. SQL and Customer Service are considered valuable skills and can increase employee pay.

Pay by Experience Level for Client Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience have a median salary of $47K. Those who have been around for five to 10 years can expect to take home more — $47K on average. Client Support Analysts see a median salary of $61K after reaching one to two decades on the job. Client Support Analysts who claim more than two decades of experience actually make somewhat smaller average paychecks of $58K.

Related Job Salaries

 
ADVERTISEMENT
United States (change)

Experience Affects Client Support Analyst Salaries

Experienced
up arrow 27%

Late-Career
up arrow 21%

National Average
$48,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 2%

Skills That Affect Client Support Analyst Salaries

SQL
up arrow 16%

National Average
$48,000

Customer Service
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
11%
1-4 years
51%
5-9 years
19%
10-19 years
14%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 84%
vision benefits Vision: 78% employee benefits None: 12%
ADVERTISEMENT