Client Support Engineer, IT Salary

A Client Support Engineer, IT earns an average salary of $64,054 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

$37,900 - $98,264
$38K
$64K
$98K
MEDIAN: $64,054
10%
50%
90%

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$19.57 - $30.00
$25
MEDIAN: $24.57
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$37,900 - $98,264  
   
Bonus
$103.04 - $9,696  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,658 - $93,856  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$24.57  
   
Overtime
$32.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$103.04 - $9,696  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,658 - $93,856  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Client Support Engineer, IT

Client support engineers in information technology (IT) are tasked with troubleshooting and resolving issues for internal or external clients who use their organizations' systems or networks. These engineers must have an excellent understanding of computer hardware and software and be willing to continuously learn and use new technology, and customer service and interpersonal skills are also important in this position.

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Client Support Engineer, IT Tasks

  • Give phone support to customers in order to resolve software issues including remote troubleshooting.
  • Update, close and review support tickets.
  • Escalate unresolved support requests.
  • Support a variety of computer based technologies.

Client Support Engineer, IT Job Listings

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Key Stats for Client Support Engineer, IT

Gender

Female
29 %
Male
71 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
18%
10-19 years
21%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Engineer, IT Salaries

Experienced
▲28%

National Average
$61,000

Mid-Career
▼7%

Entry-Level
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
18%
10-19 years
21%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 82%
vision benefits
Vision: 58%
dental benefits
None: 12%
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