A Client Support Engineer, IT earns an average salary of $67,377 per year. Experience has a moderate effect on income for this job. Most people with this job move on to other positions after 20 years in this career.

$38,357 - $85,074
(Median)
$38K
$67K
$85K
MEDIAN: $67,376
10%
50%
90%

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$14.30 - $36.21
(Median)
$14
$25
$36
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$38,357 - $85,074  
   
Bonus
$96.96 - $8,292  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,711 - $85,825  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 41
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.30 - $36.21  
   
Overtime
$32.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$96.96 - $8,292  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,711 - $85,825  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12

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Job Description for Client Support Engineer, IT

Client support engineers in information technology (IT) are tasked with troubleshooting and resolving issues for internal or external clients who use their organizations' systems or networks. These engineers must have an excellent understanding of computer hardware and software and be willing to continuously learn and use new technology, and customer service and interpersonal skills are also important in this position.

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Client Support Engineer, IT Tasks

  • Give phone support to customers in order to resolve software issues including remote troubleshooting.
  • Update, close and review support tickets.
  • Escalate unresolved support requests.
  • Support a variety of computer based technologies.

Client Support Engineer, IT Job Listings

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Years in Fields/Career:
United States (change)

Experience Affects Client Support Engineer, IT Salaries

Experienced
up arrow 20%

Mid-Career
up arrow 5%

National Average
$65,000

Entry-Level
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
15%
10-19 years
32%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 82%
medical benefits
Vision: 57%
dental benefits
None: 14%
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