A Client Support Specialist earns an average salary of $41,035 per year. The highest paying skills associated with this job are Training, Information Technology (IT) Support, and Project Management. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.

$28,863 - $57,521
$29K
$41K
$58K
MEDIAN: $41,035
10%
50%
90%

Add this chart to your site: 640px    300px

$10.61 - $21.22
$11
$15
$21
MEDIAN: $15.29
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,863 - $57,521  
   
Bonus
$971 - $6,969  
Profit Sharing
$2,350  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,278 - $54,608  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 266
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.61 - $21.22  
   
Overtime
$17.00 - $37.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$971 - $6,969  
   
Commission
$3,000  
Profit Sharing
$2,350  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,278 - $54,608  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 194

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Client Support Specialist

Client support specialists assist customers with computer problems. Their duties vary by company, but general responsibilities include providing technical and product support, assisting customers and clients with a variety of setups, diagnosing and solving technical problems, and providing consultations. Client support specialists work in almost every company that sells or provides support for software, hardware, electronics, appliances, and related products. Their shifts may vary due to their employers' needs; for example, they may work during regular business hours, or they may work evenings or overnight on a 24-hour support line. A client support specialist typically work at a computer in an office, although they may work outside of the office and provide home visits (again, depending on the company).

Read More...

Client Support Specialist Tasks

  • Field all client inquiries, complaints, comments, and requests.
  • Process client accounts, including opening and closing accounts and managing billing information.
  • Analyze client data, troubleshoot, and report client inquiries and needs.
  • Offer specialized knowledge of company services and products to interested clients.

Client Support Specialist Job Listings

Search for more jobs:

Popular Employer Salaries for Client Support Specialist

Popular Skills for Client Support Specialist

Pay by Experience Level for Client Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $38,652

Larger city markers indicate a job is popular in that location.

Client Support Specialist Reviews

Q: What is it like working as a Client Support Specialist?

Client Support Specialist in Seattle:
"Cool Job - Shit Pay."
Pros: Client interaction, collaborative work environment, fascinating industry. Lots to learn.
Cons: Pay is terrible. Hard work rarely recognized. Social Hierarchy.

Related Job Salaries

Key Stats for Client Support Specialist

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.
055
Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
12%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Specialist Salaries




National Average
$39,000


Skills That Affect Client Support Specialist Salaries

Training
up arrow 14%

Information Technology (IT) Support
up arrow 14%

Project Management
up arrow 10%

Account Management
up arrow 9%


Customer Relationship Management (CRM)
up arrow 1%

National Average
$39,000





Troubleshooting
up arrow 3%



Tech Support Call Center
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
12%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 72%
vision benefits
Vision: 63%
dental benefits
None: 16%
ADVERTISEMENT