A clinical manager is a specialized manager who works in a clinic or medical office that provides primary and ongoing care. In a smaller organization, they are given authority by the doctors in the practice to manage the day-to-day treatment strategies that have been prescribed, and they are expected to ensure that all facets of care and scheduling are administered in an organized, effective manner. Clinical managers may also be employed in larger healthcare facilities as departmental managers. In these situations, the clinical manager normally oversees a department and its non-physician/specialist personnel. In this capacity, the clinical manager is also responsible for managing scheduling and keeping the department working in a way that coordinates with the doctors and needs of the patients. In all environments, they generally also coordinate with the medical office or the department manager to ensure that necessary equipment and supplies are purchased to meet treatment needs. A clinical manager generally works during regular business hours. He or she should expect to spend much of their time on their feet and walking.
The clinical manager or coordinator typically has advanced medical training. Generally, this includes a specialized degree in nursing from an accredited college and carrying an RN certification. The manager should also expect to have accumulated three to five years of experience as an RN in a clinical environment. A person interested in this field should also be organized and able to handle large amounts of disparate information coming from a variety of sources.
Clinical Manager Tasks
- Oversee day-to-day operational activities.
- Ensure services are in compliance with professional standards, state and federal regulatory requirements.
- Monitor budget and utilize operational resources, and participate in care plan development.
- Supervise staff and give direction on quality and consistent patient care.
- Manage the selection, training, and development of staff.