Collection Agent Salary
Median pay for Collection Agents in the United States lies in the neighborhood of $12.66 per hour. Women make up the majority of Collection Agents (61 percent) who completed the questionnaire. Job satisfaction for Collection Agents is high. Medical benefits are awarded to a strong majority, and a majority earn dental coverage. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
Job Description for Collection Agent
- Record information about financial status of customers and status of collection efforts.
- Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
- Locate and notify customers of delinquent accounts by mail or telephone.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
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Pay by Experience Level for Collection Agent
Median of all compensation (including tips, bonus, and overtime) by years of experience.
The median compensation for relatively untried workers is $27K; in the five-to-10 year group, it's higher at around $32K. For Collection Agents, 10 to 20 years of experience on the job amounts to an average salary of $41K. Folks who claim more than 20 years of relevant experience actually report a comparatively lower median income of $34K.