Collection Agent Salary

Pay for Collection Agents in the United States sits in the ballpark of $12.86 per hour. While some workers in this profession — slightly less than a fourth — do not have any health coverage, a fair number do receive medical benefits and more than half have dental insurance. The majority of Collection Agents (62 percent) who took the survey are female. Job satisfaction is reported as high by the vast majority of workers. This overview is based on answers to PayScale's salary questionnaire.

$22,500 - $60,000
$22K
$36K
$60K
MEDIAN: $35,559
10%
50%
90%

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$10.28 - $18.86
$10
$13
$19
MEDIAN: $12.86
10%
50%
90%

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$0$60K
Salary $22,500 - $60,000
Bonus $511 - $14,899
Commission $2,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,654 - $49,669
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 24
Hourly Data $0$33
Hourly Rate $10.28 - $18.86
Overtime $8.24 - $33.38
Annual Data $0$49K
Bonus $511 - $14,899
Commission $2,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,654 - $49,669
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 91

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Collection Agent

  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

Collection Agent Job Listings

Pay by Experience Level for Collection Agent

Pay by Experience for a Collection Agent has a positive trend. An entry-level Collection Agent with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 82 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collection Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 27 salaries. An experienced Collection Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 26 salaries. A Collection Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 11 salaries.

Related Job Salaries

Key Stats for Collection Agent

Gender

Female
62 %
Male
38 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
Less than 1 year
10%
1-4 years
48%
5-9 years
17%
10-19 years
18%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Collection Agent Salaries

▲33%

Late-Career
▲14%

▲2%

National Average
$30,000

▼12%

Skills That Affect Collection Agent Salaries

National Average
$30,000


▼1%

Customer Service
▼7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
10%
1-4 years
48%
5-9 years
17%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 62%
vision benefits
Vision: 44%
no benefits
None: 23%
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