The average Collection Agent in the United States earns approximately $12.73 per hour. Unfortunately, some people in this line of work are without benefits — approximately one-fifth lack coverage. On the flip side, a strong majority have medical insurance and the larger part receive dental plans. The majority of workers are highly satisfied with their job. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 59 percent. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$19,727 - $61,534
$20K
$35K
$62K
MEDIAN: $35,473
10%
50%
90%

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$9.76 - $18.26
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$19,727 - $61,534  
   
Bonus
$515 - $19,574  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,742 - $49,018  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 27
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.76 - $18.26  
   
Overtime
$5.67 - $29.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$515 - $19,574  
   
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,742 - $49,018  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 102

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Collection Agent

  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

Collections Clerk Job Listings

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Pay by Experience Level for Collection Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker's salary is approximately $27K, and people with five to 10 years of experience bring in more at around $32K on average. The average pay reported by folks with 10 to 20 years of experience is around $40K. Survey participants with more than twenty years of experience only make around $34K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Related Job Salaries

Key Stats for Collection Agent

Gender

Female
59 %
Male
41 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
Less than 1 year
12%
1-4 years
46%
5-9 years
16%
10-19 years
19%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Collection Agent Salaries

Experienced
up arrow 35%

Late-Career
up arrow 15%

Mid-Career
up arrow 7%

National Average
$30,000


Skills That Affect Collection Agent Salaries



National Average
$30,000

Customer Service
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
12%
1-4 years
46%
5-9 years
16%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 58%
vision benefits
Vision: 43%
dental benefits
None: 20%
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