Collection Agent Salary
The average Collection Agent in the United States earns approximately $12.73 per hour. Unfortunately, some people in this line of work are without benefits — approximately one-fifth lack coverage. On the flip side, a strong majority have medical insurance and the larger part receive dental plans. The majority of workers are highly satisfied with their job. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 59 percent. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Collection Agent
- Locate and notify customers of delinquent accounts by mail or telephone.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Record information about financial status of customers and status of collection efforts.
- Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
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Pay by Experience Level for Collection Agent
Median of all compensation (including tips, bonus, and overtime) by years of experience.
The average inexperienced worker's salary is approximately $27K, and people with five to 10 years of experience bring in more at around $32K on average. The average pay reported by folks with 10 to 20 years of experience is around $40K. Survey participants with more than twenty years of experience only make around $34K on average, though; this group reports a lower median than the one claimed by mid-career individuals.
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Key Stats for Collection Agent
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